Roy Rogers Kicks Off Renewed Growth Initiative

    Industry News | January 30, 2020
    The exterior of a Roy Rogers restaurant.
    Roy Rogers
    Since celebrating its 50th anniversary in 2018, Roy Rogers has invested heavily in rebuilding every aspect of its business model in preparation for this new expansion initiative.

    Roy Rogers Restaurants charged into 2020 with a new strategic growth plan aimed at improving performance at existing locations, attracting more high-caliber franchisees, and opening new restaurants in both traditional and non-traditional locations. The company announced today that it plans to debut a new corporately owned and operated restaurant this year but will focus on expanding its franchise network as a primary means of system growth. Its aggressive five-year plan calls for signing three to five new multi-unit development agreements per year.

    Executive Vice President Jeremy Biser says initial recruiting efforts will target development in Maryland, Virginia, Delaware and Pennsylvania but added that the company plans to look further south and west later this year. Development incentives will be offered to highly qualified candidates capable of multi-unit restaurant development and operation. Interested investors should contact the Roy Rogers franchising department atfranchise@royrogersrestaurants.com or (301) 695-1534.

    “We’re very excited to be kicking off a renewed growth initiative with a revitalized concept,” says Biser. “Over the past 24 months, we’ve put every aspect of our consumer and franchise offerings under the microscope to strengthen our system and have now plotted a strategic course to extend our brand’s reach around current markets and in new ones.”

    Since celebrating its 50th anniversary in 2018, Roy Rogers has invested heavily in rebuilding every aspect of its business model in preparation for this new expansion initiative. Some of the enhancements the company has made include:

    appointing seasoned restaurant industry veterans including a new executive vice president, senior director of marketing, franchise business consultant, consumer care manager and senior manager of IT

    • selecting Washington, DC-based MDB Communications as its new Agency of Record to create integrated marketing campaigns and provide creative services and media planning
    • launching delivery service with DoorDash
    • introducing a new store design
    • contracting with SiteZeus to help pinpoint optimal locations for new restaurants and enhance market mapping capabilities
    • signing on with Performance Foodservice as its primary food distributor;
    • naming Singer EVI to improve service, reduce costs and optimize equipment packages for company and franchised locations
    • signing a new multi-year contract renewing its 50+-year affiliation with the Coca-Cola Company as its beverage supplier
    • reinvigorating its menu strategy with a focus on introducing new, differentiated LTOs and enhancing signature items such as the Gold Rush Chicken Sandwich, Double-R-Bar Burger, Roy Rogers’ famous USDA prime top round Roast Beef Sandwich and its fresh, never frozen fried chicken.

    Earlier this month, Roy Rogers also opened an online store selling fun branded gear to its biggest fans. Other enhancements, including overhauls of the brand’s technology systems and mobile app, are on the horizon.

    “Our brand has a strong foundation based on more than half a century of serving up quality comfort food in a relaxed, welcoming atmosphere that is a cut above a typical [quick-service restaurant],” says Biser. “We have a fiercely loyal fan base of ‘Royalists’ who have dined with us since they were kids and now bring their children and grandchildren in with them. Our ‘Royalists’ literally beg us to open new restaurants near them or return to markets where we once existed. Our goal is to bring Roy Rogers back to these areas and more in the next few years.”

    News and information presented in this release has not been corroborated by QSR, Food News Media, or Journalistic, Inc.