Starbucks announced Tuesday the latest expansion of Starbucks Delivers to five new U.S. markets: Atlanta, Denver, Phoenix, Philadelphia, and New Jersey, as well as further expansion in the New York Metro. The delivery program, which initially launched as a pilot in partnership with Uber Eats in late 2018, is now available in a total of 16 major U.S. markets and will reach national availability in early 2020.
“Following our recent commitment to make delivery available nationwide in 2020, we are excited to bring Starbucks Delivers to five more major U.S. markets,” says Roz Brewer, group president and chief operating officer for Starbucks. “The rapid expansion of Starbucks Delivers is part of our continuous effort to enhance the retail experience and provide customers another convenient option to enjoy Starbucks wherever they are.”
Through its partnership with Uber Eats, Starbucks leverages the expertise of the largest global delivery service outside of China. This service extends potential engagement to new customers and those who currently include Starbucks as part of their morning or afternoon routines, providing the ultimate Starbucks convenience. Through the Uber Eats platform, customers can track progress of their order and location of their Uber courier. With approximately 95% of core items available from the Starbucks menu, customers will be able to customize their orders as they would when ordering on the Starbucks® Mobile App.
In addition to the U.S., Starbucks has launched delivery programs in more than 15 global markets, including Canada, Chile, China, Colombia, Hong Kong, India, Indonesia, Japan, Mexico, Singapore, the U.K., and Vietnam. Starbucks has made several investments to its global delivery initiatives, including voice ordering and delivery capabilities through Alibaba’s delivery platform Ele.me in China and expanding Starbucks Delivers, in partnership with Uber Eats, to 11 major markets in the U.K.
Starbucks Delivers is available through the Uber Eats mobile app on iOS and Android devices.
The five times weekly e-newsletter that keeps you up-to-date on the latest industry news and additions to this website.