Starbucks Coffee Company kicked-off its three-day Global Leadership Conference in Houston, where the company will inspire nearly 10,000 store managers by investing in their development, connecting them with the company’s core values, and motivating them to deliver against Starbucks business aspirations.
Conference highlights include:
“Building an enduring company requires making a sustained investment in its people,” Schultz said at the Houston conference. “In the 42-year history of the company, there has never been a more important or exciting time for Starbucks.
“Four years ago I addressed our first global leadership conference in New Orleans, and we emerged from those meetings energized and poised for our next wave of growth,” he continued. “Today, Starbucks stands as a stronger, more innovative and relevant company, largely due to the bet we made on our partners in New Orleans. These next few days will give our leaders the opportunity to reconnect with the heart of our company through community engagement, refining our coffee expertise, and perfecting the art of exceeding our customers’ expectations.”
Nearly 10,000 of the company’s store managers and regional leaders from outside the U.S. traveled to Houston for three days of inspiration, instruction, and interaction.
Starbucks has branded the conference with the theme “Lead” to reinforce the critical leadership role these store managers—many of whom are running the equivalent of small businesses generating more than $1 million in annual sales—play in the company’s success.
As the fourth-largest city and fourth designated green coffee port in the U.S., as well as an important gateway to Latin America, Houston’s rich diversity and deep community roots make this an ideal location to bring Starbucks retail leaders together.
Starbucks has 228 company-operated and licensed stores in Greater Houston, where it employs more than 2,500 partners. The company’s first store in Houston opened in 1994.
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