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The new management structure includes the appointment of Martin Coles, currently president Starbucks Coffee International, to chief operating officer, reporting directly to president and ceo, Jim Donald.
As chief operating officer, Coles will manage global operations as the Company continues its rapid growth. Coles will be responsible for United States and International store operations and store development, the Global Consumer Products Group and Supply Chain Operations.
“Martin’s promotion to chief operating officer is the natural next step in Starbucks growth as a leading international retail company. His proven expertise in global operational excellence will be invaluable as the Company continues on pace to double in size in the next four to five years,” commented Donald. “This is an important strategic appointment that will optimize operations as we continue our growth around the world.”
Coles brings significant global retail experience having served as president, Starbucks Coffee International since 2004. Prior to joining Starbucks, Coles served as president and ceo of Reebok International. His experience also includes senior management positions such as executive vice president, Nike, Inc.; senior vice president, international operations for Gateway, Inc.; and vice president, operations for one of PepsiCo, Inc.’s U.S. Bottling Operations. Coles also served in various management roles for Procter & Gamble both in the U.K. and later in the U.S.
“This management structure will allow us to leverage key learnings and best practices across the enterprise. Our goal is to ensure that the Starbucks Experience consistently exceeds expectations for every one of our customers, in every one of our stores anywhere in the world,” commented Coles, Starbucks coo designate.
Other Key Executive Appointments
As part of the realignment, other key appointments include long-time Starbucks partners Jim Alling to president, Starbucks Coffee International and Launi Skinner to president, Starbucks Coffee, U. S., who will both report directly to Coles.