Suzanne Greco, who began her tenure with the Subway restaurant chain as a Sandwich Artist in 1973, was named president of the company.
Even before she became a Sandwich Artist, Greco had been part of Team Subway since the first store opened as a family business nearly 50 years ago, and brings a lifetime of Subway experience to this role. For 24 years, she led the research and development team, spearheading many important initiatives designed to continuously improve the menu and customer experience. In 2012, Greco’s responsibilities expanded significantly when she began overseeing the operations department and her responsibilities expanded again earlier this year when she began overseeing the marketing department.
In 1996, Greco facilitated the creation of the Independent Purchasing Cooperative (IPC) to handle the Subway brand’s product purchasing. Today there are five IPC co-ops around the world providing the brand’s global supply of food and packaging at quality standards. Greco and her teams have earned ongoing industry recognition for their work.
In her new role, Greco will oversee the day-to-day operations of the company and will continue to report directly to CEO Fred DeLuca.
“Suzanne has accomplished a great deal with Subway and I know there are many more terrific things to come,” DeLuca says. “I have always been impressed with Suzanne’s relentless desire to make continuous improvements to our products and customer experience. She is always looking for ways to make our business even better. Together with our development agents and franchisees, I’m looking forward to working closely with Suzanne in her new role.”
“My primary focus is to make our family business even better by making improvements wherever we can, especially at the store level where the food and in-store experience is critical to keeping our customers happy and coming back,” Greco says. “With the dedicated and seasoned management team in place, along with our active franchisee and development agent groups, I know we will be able to accomplish a lot together.”
Greco has been actively involved in the Global Strategic Planning Committees and serves on the Board of Directors. She holds a BA degree in Business Administration from Sacred Heart University.
The five times weekly e-newsletter that keeps you up-to-date on the latest industry news and additions to this website.