Tillster, a global leader in digital ordering and engagement solutions for restaurants, announced its partnership with Freddy’s Frozen Custard & Steakburgers to enhance its guest experience with digital offerings including responsive web and mobile ordering and a loyalty program. Tillster’s platform offers Freddy’s the ability to scale over time, ensuring adoption from guests coast-to-coast as the brand continues to grow.
“Freddy’s came to us with deep knowledge of their guests,” says Perse Faily, CEO of Tillster. “They approached Tillster looking for a platform that would allow them to expand that powerful connection with their fanbase, seamlessly integrate into their franchisee’s current technology providers and meet the expectations of all constituents. We are excited to help them better serve their guests for years to come.”
In addition to its digital ordering and loyalty offerings, Freddy’s selected Tillster based on its strong analytics capabilities, which will allow Freddy’s to leverage guest insights and offer meaningful rewards to their loyal guests as well as entice new guests into making future visits to the restaurant.
Tillster will offer Freddy’s an authentic experience for its guests, coupled with a sophisticated platform that is able to expand over time as usage grows. The brand looks to Tillster’s industry expertise to facilitate consumer adoption upon implementation.
“We strive to create a positive atmosphere for our guests to enjoy by providing genuine hospitality while serving our high quality, cooked-to-order food,” says Scott Redler, co-founder and COO of Freddy’s Frozen Custard & Steakburgers. “In an effort to enhance the Freddy’s experience on an ongoing basis, we prioritize innovation to make Freddy’s convenient for our guests. These new digital platforms are another way for us to do just that while allowing us to better connect with them, both inside and outside of the restaurant.”
