Tropical Smoothie Cafe, the fast-casual restaurant concept that serves blended-to-order smoothies and bold, flavorful wraps, sandwiches and flatbreads, has selected SynergySuite as its systemwide back-of-house solution, delivering advanced features in the areas of inventory, purchasing, scheduling, food safety and operations.
Tropical Smoothie Cafe is implementing the full SynergySuite platform as an end-to-end restaurant management solution, as a replacement to the disparate management solutions currently being used at the cafes. With more than 700 locations, Tropical Smoothie Cafe is one of the country’s fastest growing franchise concepts. Consolidating operations software gives franchisees one, easy-to-use system to maximize efficiency and improve quality.
“It’s critical for us to bring these processes together in one place as we continue adding locations,” says Marina O’Rourke, Tropical Smoothie Cafe vice president of information technology. “The SynergySuite solution will assist us with our focus on franchisee profitability, including cafe overhead and operational efficiencies.”
Previously, Tropical Smoothie Cafe franchisees had a variety of back-office solutions being used across locations. Tropical Smoothie Cafe chose to unify all technology, including POS, back office and hardware, throughout the concept to provide a better experience as they grow.
“Having a single source of information on the health of company operations will allow Tropical Smoothie Cafe to accelerate growth,” says Niall Keane, SynergySuite CEO. “We’re excited to work with them to give the entire system more insight into operations through a single restaurant management platform.”
Following a successful pilot, Tropical Smoothie Cafe will roll out SynergySuite’s restaurant management platform to locations nationwide. With SynergySuite, the restaurant management system will tie to each location’s point of sale, supplier and accounting tools for end-to-end visibility.
