Unified Office Inc., a leading managed services provider offering reliable hybrid cloud-based virtual communications services and business analytics, announced today that its Total Connect Now Operations Performance Suite (TCNOPS) has received a 2017 IoT Excellence Award presented by TMC and Crossfire Media. The 2017 IoT Evolution IoT Excellence Award honors innovative products that support the availability of information being deduced, inferred and directly gathered from sensors, systems and anything else that is supporting better business and personal decisions.

TCNOPS is a natural evolutionary step for Unified Office’s award winning TCN business communications platform. TCNOPS extends beyond simple real-time monitoring to proactive and predictive analysis, which can eliminate component failure before it becomes a problem. Businesses can also assist their supply chain partners such as HVAC technicians to be more effective by allowing them to receive alerts and reports providing them with intelligence ahead of time. This allows them to plan and store parts that are likely to be needed at a particular location.

TCNOPS not only monitors temperatures for refrigeration equipment and other equipment such as exhaust fan emissions and ambient temperature controls, it also provides employees with real time audit trail reporting to assist in food safety compliance.  Unified Office uses the same highly reliable, secure broadband connection (HQRP) to deliver and report this business critical information as it does for its Total Connect Now business communications system which offers higher quality business VoIP services.

“We brought TCNOPS to our food industry customers first,” says Ray Pasquale, CEO & Founder of Unified Office. “Their industry is very highly regulated. For example, refrigeration and make line table temperatures are crucial not only to maintain food safety compliance but also temperature variations that might result in food inventory waste as well as the ability to predict component failure before it happens. TCNOPS helps to eliminate human error in this process. The reliable delivery of business critical information such as refrigeration outages and trending information is very important to our restaurant customers.”

“It is my pleasure to recognize Unified Office with an IoT Excellence Award for its excellence in innovation,” says Carl Ford, CEO & Community Developer, Crossfire Media. “As a leader in this rapidly evolving industry, I look forward to seeing Unified Office continued future successes.

Unified Office, Inc. is a leading provider of SDN-based hybrid cloud managed Voice-over-IP (VoIP), Unified Communications, real time analytics and IoT services to small and medium-sized businesses (SMBs). Unified Office’s Total Connect Now service architecture was purpose-built from the ground up to deliver the highest quality of experience and availability, leveraging the latest in extensible business VoIP communications technology and cloud-based infrastructure to enhance SMB workforce productivity. Their cloud-based intelligent network incorporates Unified Office’s unique adaptive Highest Quality Routing Protocol (HQRP) for end-to-end service quality, and Business Continuity “shadowing” to ensure high availability operation over one or more redundant broadband links.

The Unified Office Visual Performance Suite provides a real-time view of changes in operational performance levels and actionable intelligence for SMBs, store managers and owners, enabling them to readily determine real-time business performance, take immediate actions, and apply continuous operational improvements. This results in higher customer satisfaction, increased customer retention, and increased revenues and profitability.

Crossfire Media is an integrated marketing company with a core focus on future trends in technology. We service communities of interest with conferences, tradeshows, webinars and newsletters. Crossfire Media has a partnership with Technology Marketing Corporation (TMC) to produce events and websites related to disruptive technologies. Crossfire Media is a division of Crossfire Consulting, a full service Information Technology company based in New York.

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