VIVA Chicken, the fast-casual Peruvian rotisserie joint, is celebrating the launch of its updated app, which offers new and returning guests an even more seamless experience. Continuing to improve the way customers interact, order and earn rewards, the app is available for download now in the iOS and Google app stores.

“We’ve seen how evolving our ordering processes has made our busy guests’ lives easier, and now we’ll be able to share our Peruvian recipes with even more folks,” says Gerald Pulsinelli, VIVA Chicken’s CEO. “With partners Paytronix and Olo, we’ve built an even better tool for our guests to get the most out of VIVA with easier navigation and in-app ordering, greater rewards and connecting guests to their local VIVA restaurants with community-focused events like spirit nights, promotions, parties and more.”

Exciting tech specs:

  • Enhances meal customization for any personal or dietary restrictions
  • Enables users to save their favorite items for easier re-ordering 
  • Streamlines navigation of classic and limited-time menu offerings
  • Notifies mobile orders and delivery updates
  • Utilizing geolocation, the app now displays a list of local VIVA events in the user’s area
  • Offers special in-app only deals and rewards

The app is also equipped with VIVA’s new loyalty program, VIVA Chicken Insiders, where members can bank points and redeem them for: 

  • Hot fresh chicken and other fan favorites
  • Exclusive VIVA experiences
  • Invitations to special events
  • Gift card rewards
  • VIVA Chicken Merch

Quick and easy steps to engage the app…

New Loyalty Members:

  1. Download and install the app
  2. Sign up with the email and create a password
  3. Fill out some questions allowing VIVA to get to know loyalty members better 
  4. Start earning rewards and building points by placing in-app and online orders or scanning the barcode in-store
  5. Enjoy a $5 reward for signing up!

Current Loyalty Members

  1. Look out for an email to create a new password
  2. Update the app
  3. Sign in with new password
  4. Users will see all bankable points earned since their last reward from the previous program
  5. Enjoy an additional $5 reward for signing up!

The best feature of the app is the offer of incredible loyalty tiers, and the hot and fresh rewards are as follows:

  • VIVA Chicken Insider: At sign-up, plus a $5 reward (10 points per $1 spent)
  • Yellow Status: 1,000 points (10 points per $1 spent)
  • Green Status: 4,00 points (11 points per $1 spent)
  • Red Status: 10,000 points (12 points per $1 spent) 
  • Signature Sauce Status: 50,000 points (13 points per $1 spent)
    • Members in this tier will be Signature Sauce loyalty members for life and enjoy a lifetime of VIVA perks
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