Something is baking in Providence. Woops!, a bakery dreamed up in New York City, specializing in macarons and other international pastries, is coming to town. Firmly anchored as the largest retailer of French macarons in the United States, Woops! is bringing its cultural flair and European indulgence to the Providence area.
Located in Providence Place Mall, across from the Apple store, the kiosk is set to open Monday, March 18 and will be owned by Sapana Patel, who also owns the Emerald Square location in North Attleborough, Mass.
“I am thrilled to introduce Woops! to Providence Place. Woops! is unlike anything in the area—it’s not just another chain,” says Patel. “Aside from the unique aesthetic, Woops! serves delicious and typically unattainable items: from macarons to cremebellos and various other desserts in between, Woops! is perfect for a mid-day treat or a gift for a loved one.”
Originally from India, Patel moved to the United States in 2000, where she has worked in the retail industry for over 20 years. Looking to transition into the food industry, Patel found Woops! and decided franchising with the brand was the next step for her. Two kiosk locations later, Patel is now eyeing a third location, and is hoping to establish it as a store-front bakeshop.
The Woops! journey began in 2012 on a whim when four friends opened a macaron pop-up shop at the Holiday Shops in New York City’s Bryant Park. In nine short weeks they sold 100,000 macarons and developed a cult-like following due to the macarons and aesthetic. The group then realized that “Woops!,” they had a thriving business. Building on the momentum and popularity of Bryant Park, the four friends soon opened boutique mall kiosks in major malls throughout the Northeast.
The close-knit group of friends who founded Woops! are from all over the world: Israel, France, India, and the U.S. Their cultural diversity is integrated not only in the ambiance but in the menu. Today, Woops! serves handmade classic French macarons in over 20 flavors, as well as 30 other international desserts. which are produced in the company’s bakery in New York City, or imported from Europe.
“My family and I love sweets, so I want to bring an enhanced dessert experience to Providence. My hope is that through our macarons and delicious treats, people are reminded of a nostalgic time—a reminder to slow down, appreciate where you are presently and enjoy that moment,” says Patel. “Our Macarons are not French; they are also not "American" per se. They are American in the sense that they are a reflection of the melting pot that makes us who we are. Between the classic French flavors and the American cookies and cream and the British London Fog, we provide opportunities for every single customer to experience that present moment.”
To help celebrate every moment, whether it’s a wedding, baby shower, business meeting, or client gift, Woops! works creatively to produce a dessert that personalizes and enhances each event’s theme and styling. For any event or celebration, Woops! offers eye-catching macaron pyramids, beautifully designed gift boxes, elegant party favors and customized macarons with company logos, taglines and more.
“I’m thrilled to be a part of all of Providence’s celebrations! With Woops! we are able to be a part of every occasion, big or small,” added Patel. “We look forward to the opportunity to celebrate with our customers everything from weddings, birthdays, Mother’s Day, Valentine’s Day, and every holiday in between. We even offer desserts for business meetings to bring celebrating to every aspect of life. We want the community to know that we are here for them through all of life’s moments.”