Effective March 17, Zaxby’s service will be limited to the drive-thru only. The brand encourages every guest to practice social distancing and minimize in person contact by using online ordering, the Zaxby’s mobile app, and contactless payment methods.
All Zaxby’s team members will continue to take additional steps to clean and thoroughly sanitize the restaurants to safeguard the health and safety of our guests using the drive-thru. This includes the company’s standard practice of strict cleaning and hygiene-related protocols, disinfecting work areas, equipment and apparel, and not working while sick.
Zaxby’s said its decision to take the above actions is for the health and safety of its communities.
“Taking advantage of online and mobile methods of communication and ordering, as well as drive-thru only operations, will allow us to continue to better serve our guests while responding to this emerging situation. Our hope is that these temporary operational changes will give our guests the assurance that we are committed to protecting them, our team members and the general public. With your support and understanding, we will overcome the present circumstances,” the company said.