Skip to main content
QSR Magazine Logo
Continue to Site
QSR Logo
  • Fuku's Dark Meat Chicken Sando.
    Fuku Hits Home Run with New York Yankees Partnership
    A burger from Farmer Boys.
    Farmer Boys Recharges and Aims for Expansion
    Bad Ass Coffee of Hawaii cups of coffee.
    As Bad Ass Coffee Transforms, its ‘Aloha Spirit’ Remains Alive and Well
  • QSR Logo
    • Subscribe
        QSR cover
        Get QSR every month!
        Free to Qualified Restaurant Professionals
        Renew
        Update Your Address
        Subscribe to E-Letters
        A.M. Jolt
        Fast-Casual 2.0
        Contact Us
        Advertise
    • Food
      • Beverage
      • Breakfast
      • Burgers
      • Desserts
      • Food Safety
      • Health & Wellness
      • Marc Halperin: Resident F&B Expert
      • Menu Innovations
      • Pizza
      • Sandwiches
    • Operations
      • Back of House
      • Charitable Giving
      • Compliance
      • Design
      • Drive Thru
      • Business Advice
      • Customer Experience
      • Employee Management
      • Restaurant Operations
      • Legal
      • Fast Food
      • Ordering
      • Outside Insights
      • Sustainability
      • POS Solutions
      • Security
      • Start to Finish: What Inspires Execs
      • Technology
    • Growth
      • Consumer Trends
      • Emerging Concepts
      • Fast Casual
      • Finance
      • Franchising
      • Marketing & Promotions
    • Reports
      • Drive-Thru Study
      • QSR 50
      • 40/40 List
      • Franchise Opportunities
      • Best Franchise Deals
      • Find a Supplier
      • Download Center
    • Events
      • Webinars
      • Fast Casual Meet Ups
    • Video
    • Podcast

      Sinclair Customer Metrics

      • Tweet
      • Share on Facebook
      • Share on LinkedIn
      • Forward via E-mail
      Share on Facebook Tweet Share on LinkedIn Forward via E-mail
      18911 Hardy Oak Blvd Ste 141
      San Antonio
      TX
      78258
      United States
      800-600-3871 ext. 33
      info@emailsinclair.com
      http://www.sinclaircustomermetrics.com

      Over 30 years of experience in mystery shopping and site audits of restaurants across the US and Canada. Our programs provide the objective, quantitative data needed to make targeted improvements in your operations and customer service.

      Recent News

      16 Handles and Oatly Launch Chocolate Banana Non-Dairy Flavor
      Sofia’s Roman Pizza to Make LoDo District Debut
      Debbie Valenta Appointed President of Howdy Wholesale
      TOUS les JOURS Launches 'Go Green' Lineup
      I Heart Mac & Cheese to Open First Los Angeles Restaurant
      ILLES Foods Hires Elsy Ocejo as VP of Supply Chain

      Subscribe to A.M. Jolt

      The five times weekly e-newsletter that keeps you up-to-date on the latest industry news and additions to this website.

      Smart Chain Reports

      Signing On: Digital Signage
      The POS Revolution
      Spotlight on Packaging
      The New Era of Food Safety
      Tomorrow's Kitchen
      The 2022 QSR 50
      The Hottest Food Trends of 2022
      On the Safe Side
      OneSource Logo
      Drive Thru Display

      Global Display Solutions, Inc.

      Listing Logo image
      5217 28th Ave
      Rockford
      IL
      815-282-2328
      Beverages

      Oregon Fruit Products

      Listing Logo image
      3180 22nd St.
      Salem
      OR
      877-773-7848
      EASY AS THAW & POUR - Oregon Fruit In Hand is made from high quality real fruit (more)
      Construction/Building

      GCM Inc. (General Construction Management Inc.)

      1150 West Main Street
      Mount Joy
      PA
      717-278-5627
      Windows

      Quikserv

      Listing Logo image
      11441 Brittmoore Park Drive
      Houston
      TX
      800-388-8307
      Quikserv is the industry leader for drive thru windows, ticket windows, drawers and (more)
      Find restaurant equipment and suppliers
      Start Now!

      Fast Casual

      Customer using the Amazon One palm reader at a Panera restaurant.
      Panera Pilots Amazon's Palm-Scanning Technology
      Fuku Hits Home Run with New York Yankees Partnership
      5 Questions Restaurants Must Ask to Make Sense of Delivery Data

      Menu Innovations

      Papa Johns' Crispy Parm Pizza.
      Papa Johns Keeps the Pedal on Innovation
      Starbucks' Next Big Innovation: Coffee Infused with Olive Oil
      Chipotle Launches New Concept, Farmesa

      Technology

      Employee handing food out the window to a customer.
      How to Keep Up with Post-Pandemic Food-Shopping Pattern Changes
      CAVA Forges Ahead, the Disruptor it’s Always Been
      Delivery Demand Keeps Driving Growth in Restaurant Industry

      Franchising

      BurgerFi food items with sauces
      BurgerFi Feels Hit from COVID, but Sees Better Days Ahead
      Farmer Boys Recharges and Aims for Expansion
      As Bad Ass Coffee Transforms, its ‘Aloha Spirit’ Remains Alive and Well

      Restaurant Operations

      Empty fast-food restaurant.
      Ask the Restaurant Legal Professionals: How to Accommodate Pregnant and Breastfeeding Employees
      Are We Any Closer to a Dine-In Renaissance?
      How Dog Haus is Gaming the Onboarding System

      Business Advice

      CAVA interior
      Will the Fast-Food Dining Room Live On After COVID?
      The New Definition of Fast Casual
      Focus Brands Exec Shares How to Transform Your Supply Chain

      Fast Food

      Chipotle burrito.
      Restaurants and Inflation: A Recipe for Success or Disaster?
      Chick-fil-A to Invest $1 Billion in International Growth Push
      Hardee's, Carl's Jr. Parent Names Max Wetzel CEO

      Consumer Trends

      Three women buying falafel on a food truck.
      Increase Restaurant Revenue by Focusing on These 4 Customer Types
      FDA Food Code Update, and its Impact on Quick Service
      The Future of Fast Casual in 2023 and Beyond

      Finance

      A table of food from My Pie Pizza.
      1000 Degrees Acquires My Pie Pizza
      Popeyes Franchisee Premier Cajun Kings Declares Bankruptcy
      Noodles & Company Doubles Down on Digital Capabilities

      Customer Experience

      Restaurant customers around a table.
      Why it’s Time to Pay Attention to Loyalty Capture Rate
      Has Chipotle Raised its Prices Too Much?
      Legendary Pitmaster Pat Martin Comes Back Swinging

      Marketing & Promotions

      Burger King's new 'You Rule' campaign.
      How Burger King's New Jingle Captured America's Attention
      Subway’s App Rockets Up the Charts
      Fast-Food Chains Turn Focus to Better In-App Experiences

      Emerging Concepts

      Big Chicken chicken sandwiches.
      Shaq’s Big Chicken Has Only Begun to Scratch the Surface
      Chipotle Vet Forms Multi-Brand Platform for Rising Fast Casuals
      South Block Grows Thanks to Strong Community Ties

      Drive Thru

      Sweetgreen drive-thru.
      Sweetgreen Alters Growth Strategy for Sake of Profitability
      Pal’s Success and Longevity is Anything but Sudden
      Shake Shack Offers More Insight on Drive-Thru Success

      Health & Wellness

      Smoothie King employee hands a customer a smoothie through the window of a drive thru.
      Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand
      What Wellness Means Now for Restaurants
      The Missing Puzzle Piece of the Workforce Crisis

      Employee Management

      Inside a cafe with tables.
      What Restaurants Should Know About ACA Penalties
      5 Ways Software Can Improve Restaurant Operations
      Ask the Restaurant Legal Professionals: What to Know When Hiring Minors
    QSR cover

    Subscribe To QSR

    • Magazine
    • Renew
    • Update Your Address
    • E-Letters
    • Advertise

    Food

    • Beverage
    • Breakfast
    • Burgers
    • Desserts
    • Health & Wellness
    • Marc Halperin: Resident F&B Expert
    • Menu Innovations
    • Pizza
    • Sandwiches

    Operations

    • Back of House
    • Business Advice
    • Charitable Giving
    • Customer Experience
    • Design
    • Drive Thru
    • Employee Management
    • Legal
    • Ordering
    • Outside Insights
    • Restaurant Operations
    • Start to Finish: What Inspires Execs
    • Sustainability
    • Technology

    Growth

    • Consumer Trends
    • Emerging Concepts
    • Fast Casual
    • Finance
    • Franchising
    • Marketing & Promotions

    Reports

    • QSR 50
    • Drive-Thru Study
    • 40/40 List
    • Best Franchise Deals
    • Download Center
    • Franchise Opportunities
    • Find a Supplier
    • Sitemap

    Events

    • Webinars
    • Fast Casual Meet Ups
    Copyright © 2023 WTWH Media LLC and its licensors. All rights reserved. QSR Is a registered trademark of WTWH Media, LLC. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of WTWH Media. Some aspects of this site are protected by reCAPTCHA and the Google privacy policy and terms of service apply. Privacy Policy.