Category: Operations


Back of the House

Schmackary’s Continues Growth Into 2024

Schmackary’s, New York City’s award-winning cookie franchise that recently captivated audiences on Hulu’s Only Murders in The Building, is continuing its monumental growth from 2023 with two new franchise deals signed in Q1 of 2024. With these two new deals, Schmackary’s has grown their national footprint by 100% and expanded West to Southern California. Since […]

National Restaurant Association Expands Executive Leadership Team

The National Restaurant Association announced the expansion of its Executive Leadership Team and two key leadership roles within the organization, reinforcing its commitment to serving its members and advancing the restaurant industry. Sue Hensley has been named Senior Vice President of Member Engagement for the Association and will be a member of the Association’s Executive […]

MySingleLink Aims to Reduce Wait Times with Parking Lot Order Pickup Lockers

As an innovative technology company holding several patents on authentication and electronic lockers, MySingleLink is now on a mission to help quick service restaurants to cut down order pickup wait times to be no longer than preparation time plus 30 seconds with 100 percent order accuracy, with substantially reduced number of drive-off or drive-away customers […]



Charitable Giving

Jersey Mike’s Kicks Off 14th Annual Month of Giving Campaign

Hoping to raise a record-breaking amount for charity this March, Jersey Mike’s Subs, known for its authentic fresh sliced/fresh grilled subs, asks customers to eat a sub and help a local cause. To celebrate the company’s 14th Annual Month of Giving fundraising campaign, Jersey Mike’s locations across the country are joining forces with more than 200 local charities. During the month of […]

Papa Johns Canada Raises $55,286 for Second Harvest

Papa Johns Canada announced the company has raised $55,286 through the sales of its Shaq-a-Roni pizza for Canada’s largest food rescue organization, Second Harvest. “The Papa Johns franchise owners look forward to the Shaq-a-Roni fundraising campaign every year. It’s the perfect blend of an amazing pizza raising money for a wonderful charity partner,” says Michael Prentice, Papa Johns Franchise Business Partner. […]



Customer Experience

Domino’s Celebrating March Madness with Half-Off Pizzas

Domino’s is celebrating college basketball’s biggest month by offering customers 50 percent off all menu-priced pizzas ordered online today through March 24. “Domino’s is making an assist to customers for a slam dunk of a deal,” says Christopher Thomas-Moore, Domino’s senior vice president – chief digital officer. “What’s better than enjoying delicious pizza while cheering […]

Panasonic Connect to Showcase New Kiosk and POS Terminals at MURTEC

Panasonic Connect North America will showcase its restaurant technology solutions, including its newest Stingray JS9900 Kiosk Series and JS988 Point-of-Sale (POS) Terminals, at MURTEC 2024. The new solutions will transform the well-known consumer experience in fast casual or quick-serve settings from a mundane order process to a completely personalized and seamless touchpoint between customers and their favorite […]


Pei Wei Plots Notable Growth and Menu Enhancements in 2023

The woks are burning bright at Pei Wei Asian Kitchen! After being acquired in 2019 by West Coast Capital, Pei Wei has been busy with enhancements to the flavor, growth and technology of the brand. Pei Wei’s partnership with Celebrity Chef Jet Tila has helped reinvent the menu with a wide variety of craveable pan-Asian […]


Shake Shack Opens First Drive-Thru in Southern Nevada

On Thursday, December 14, Shake Shack opened its first drive-thru location in Southern Nevada. The new Shack is the brand’s fifth location and first drive-thru in the state, located at 1830 W. Craig Rd., North Las Vegas, NV 89031. The first 100 guests attending the grand opening received a complimentary branded cold cup. Additionally, as […]


Employee Management

Biscuitville Highlights Two Leaders in Honor of National Women’s History Month

Biscuitville Fresh Southern is celebrating National Women’s History Month and this year’s theme of “Women Who Advocate for Equity, Diversity and Inclusion” by highlighting two Biscuitville women of inspiration: Chief People Officer Belinda Kyle and Benefits and Compensation Manager Melinda Webster. In tandem with Women’s History Month, this year’s International Women’s Day, which falls on […]


Honey Baked Ham Signs Deal in Hagerstown, Maryland

The Honey Baked Ham Company, the iconic name known for its premium hams recently announced its latest signed agreement with its most prominent franchise group, The Davis Restaurant Group, to bring a new HoneyBaked location in Hagerstown.  Under the leadership of founder Matt Davis, who is dedicated to carrying on his father’s legacy as HoneyBaked’s […]

Little Caesars Opens Latest Location in Queens

Little Caesars is celebrating the grand opening of its new restaurant in Corona at 108-68B Roosevelt Ave on March 21st. Starting at 10:00 a.m., the restaurant will reward the first 50 guests in line with free Hot-N-Ready Pizza for a year. From 10 a.m. to 2 p.m., the community can visit the Little Caesars in Corona to receive giveaways from the Little Caesars […]





POS Solutions

Restaurants Fight Back Against Pandemic with Paytronix Order & Delivery

The toughest situations foster innovation and experimentation, and that’s just how companies using the Paytronix Order & Delivery platform have tackled the COVID-crisis. Paytronix Systems, Inc., recently highlighted five brands that have successfully ramped up their takeout business with such innovations as grocery and alcohol sales, a ghost kitchen, and email marketing to support their […]

PAR Technology Announces New Brink POS Software API Integration

ParTech, Inc., a leading global provider of point of sale  solutions to the restaurant and retail industries, announced today a new partnership with Altametrics and Hubworks, a leading provider of cloud-based enterprise restaurant systems that provides food, workforce, and supply chain management to the world’s most successful restaurant companies, including Denny’s, Taco Bell, and Pizza […]



bb.q Chicken Opens in Garden Grove, California

bb.q Chicken, Korea’s Finest Fried Chicken, announced the grand opening of its Garden Grove restaurant. The restaurant is located at 9672 Garden Grove Blvd., featuring a Chicken & Beer concept, the original and core concept offering takeout and delivery with a variety of alcoholic and non-alcoholic beverage options. The concept allows consumers to experience the […]

Sheetz Breaks Ground on First Detroit-Based Location

Yesterday Sheetz, a major Mid-Atlantic restaurant and convenience chain, gathered with elected officials and representatives from local nonprofit organizations to break ground on its first-ever Detroit metro location. Located at 33380 Wick Road, Romulus, MI 48174, this will be the first of 50-60 locations Sheetz plans to open in the Detroit area within the next five to […]

Custom Made Inventory Expands Relationship with Gosh Enterprises

Custom Made Inventory (CMI), a leading innovator in the packaging industry, announced the expansion of their relationship with Gosh Enterprises, the parent company of well-established brands including Charleys Cheesesteaks & Wings, Lenny’s Grill and Subs, and Bibibop Asian Grill with a new three-year contract. Gosh, a renowned entity committed to sustainability and quality in the […]


Sustainability

Panda Express Expands Partnership with Cleantech Company GridPoint

GridPoint, a leading cleantech company that decarbonizes commercial buildings and accelerates the transition to a sustainable energy future, announced an expanded partnership with Panda Express, the largest Asian dining concept in the United States. With nearly 2,500 locations and 50,000 associates, Panda Express will deploy GridPoint Intelligence to all U.S. locations during the next 18 […]

Inline Plastics Receives Key Certification from SCS Global Services

In 2020, Inline Plastics launched their reborn PET material which utilizes post-consumer content made from the latest recycling technology, Advanced Recycling. Currently, all their PET products contain 10% reborn post-consumer material. With sustainability awareness on the rise and a whirlwind of unsubstantiated claims in the industry, Inline believes it is important to have this claim […]


Loop Closes $6M in Seed Funding

Loop, a leading SaaS provider enabling restaurants to maximize their third-party delivery service profitability, announced that it has closed $6M in Seed funding to partner with restaurants on that journey.  The round was led by Base10 Partners with participation from Afore Capital. Funds raised will support Loop’s accelerated growth, as it continues to partner with […]

Flybuy Introduces AI-Driven Capacity Management Solution

Flybuy by Radius Networks, a leader in innovative restaurant technology solutions, today unveiled Flybuy Connect, an AI-driven capacity management solution. Flybuy Connect integrates restaurant and customer insights to accurately predict promise times, effectively eliminating wait times and delivering better customer experiences that build brand loyalty. American consumers spend an astonishing 37 billion hours annually waiting in queues. Not only […]

Olo Partners with Qu to Power Data-Driven Hospitality

Olo announced an expanded partnership with Qu, the restaurant technology company pioneering the industry’s first unified commerce platform, to offer Olo Pay card-present payment processing via Point-Of-Sale (POS) for the first time. In addition to Olo Pay, Qu will integrate with the Olo Engage product suite to empower restaurant brands with Hospitality at Scale solutions […]

PAR Technology Makes Two Acquisitions to Broaden Unified Commerce Offerings

PAR Technology Corporation, a global foodservice technology company and provider of unified commerce for enterprise restaurant brands, announced two transactions that expand its cloud-based unified commerce software offerings into convenience stores and fuel retailers, as well as international markets. PAR has entered into an agreement to acquire TASK Group for cash and PAR common stock […]

JUICER Launches ‘Compete’ Solution for Restaurants

JUICER, a pioneer in real-time revenue management, announced the launch of its latest innovation, JUICER Compete. This new solution is the first hyper-local competitive pricing intelligence tool designed to elevate precision and scalability in the restaurant industry to unprecedented levels. With JUICER Compete, the company is redefining industry competitive intelligence standards and is quickly gaining […]

Big Chicken Launches Rewards Program with Thanx

Can You Dig It? Big Chicken is scoring BIG with its guests through the launch of its cutting-edge rewards program, created in partnership with Thanx, the leading loyalty and guest engagement platform for restaurants.  Coined “Big Chicken Rewards,” the star-powered fast casual chicken concept’s new loyalty program will utilize Thanx’s proprietary credit card integration, creating a […]