Top Back of House News

Wendy’s Franchisee Scores Automated Hiring Help

A new survey of the Business Roundtable, an association of CEOs of corporations representing a combined workforce of more than 13 million employees, projects an increase in hiring is ahead. Fifty-two percent of CEOs said they will add to payrolls, up from 45 percent in the fourth quarter and the largest share on record. This […]

Who Needs Capital When You’ve Got a Kitchen?

The still-struggling economy is stifling the business aspirations of would-be entrepreneurs who do not have the access to capital necessary to get an operation up and running. This is especially true in the quick-serve industry, where the costs of leasing a space and building out a kitchen can be too much to afford. A new […]

Krispy Kreme Finalizes Deal with Sysco

Krispy Kreme Doughnuts Inc. announced that it plans to enter into a supply chain distribution agreement with Sysco Corporation, a global provider in marketing and distributing a wide range of food and related products to the foodservice and food-away-from-home industry. Under the proposed agreement, Sygma, a Sysco subsidiary, will distribute proprietary doughnut mixes and other […]

Manitowoc Foodservice Nabs Energy Star Honor

For the second consecutive year, the U.S. Environmental Protection Agency (EPA) named Manitowoc Foodservice as an Energy Star Partner of the Year for its outstanding contribution to reducing greenhouse gas emissions by manufacturing energy-efficient products and helping to educate consumers about those products. Manitowoc Foodservice is a global manufacturer of commercial kitchen equipment. It participates […]

More Green for Green

Much has been said about the advantages of integrating sustainable efforts into a quick serve’s operations, but a new study shows that such efforts might not just be good for the environment—they could reap financial rewards as well.  According to a study out of Ohio State University, seven out of 10 customers say it’s good […]

Henny Penny Equipment Recognized by McDonald’s

McDonald's awarded Henny Penny Corporation the 2010 Worldwide Equipment Partnership of the Year at the McDonald's Equipment Supplier Summit. Henny Penny's win is attributed to the introduction of the new LVE Series 200 fryer – designed specifically for the high-volume needs of McDonald's restaurants. "Our partnership with McDonald's is greatly valued and we are sincerely […]

For Imported Food Compliance, Firm Offers Automated Help

A food compliance and risk management provider aims to help restaurants with the many requirements saddled on them by the Food Safety Modernization Act, which was signed into law by President Obama on January 4. TraceGains Inc. will help operators specifically with the requirements outlined in Section 301 of the Act, which lays out a […]

Panasonic Rolls Out New Dealer Program for POS

Panasonic System Networks Company of America announced the debut of a new dealer program for the point-of-sale (POS) and drive-thru product sales channels. Developed in response to the growing success of Panasonic POS and drive-thru product solutions, the three-tiered program will provide the sales channel with marketing resources, technical support, and enhanced service to help […]

Noodles & Co. Gets On Board with PeopleMatter

Noodles & Company, a Colorado‐based fast-casual restaurant concept serving noodles, soups, salads, and sandwiches from around the world, announced it will implement PeopleMatter HIRE in its 212 company-owned restaurants to help find, hire, and onboard exceptional employees. Noodles will deploy PeopleMatter’s talent management system to automate its talent acquisition process with HIRE’s online application form, […]

Which Wich Franchisee Goes Way of the Monkey

MonkeyMedia Software, a provider of Web-based software, strategy, and education services for multiunit restaurant operators, announced that S.M.A.R.T. Restaurant Group will deploy MonkeyCatering to 11 franchised Which Wich units to enable increased operational control over the company’s catering business. The “2010 Which Wich Franchisee of the Year,” S.M.A.R.T. Restaurant Group delivers on Which Wich’s reputation […]

Peter Nordell Honored with 2011 NAFEM President’s Award

The North American Association of Food Equipment Manufacturers (NAFEM) recognized Peter G. Nordell, president of The Edlund Company, with the 2011 NAFEM President’s Award. The NAFEM President’s Award, presented at The NAFEM Show on February 11 at the Orange County Convention Center in Orlando, Florida, recognizes a non-elected NAFEM volunteer who has donated their time […]

Jamie Oliver TV Finds Fresh Idea at NAFEM

Representatives for celebrity chef Jamie Oliver’s new television show are looking for the newest healthy food equipment at this year’s NAFEM Show in Orlando, Florida. Among the equipment that struck their interest was SpinFresh, a salad-spinner-style oil machine that creates healthier fried foods for restaurants. “They just came up to us literally as the lights […]

Want to Save $11,000 A Year?

Hobart, a foodservice equipment company, launched its new dishwasher system that does just that at today’s opening of the 2011 NAFEM Show in Orlando, Florida. The CLeR system, which promises to save operators about $11,000 per year, is already receiving “very favorable feedback from customers,” says Allen Hasken, who was showcasing the warewasher machine on […]

NRA Partners with PeopleMatter to Help Members’ HR

In efforts to help its members effectively recruit, retain, and manage employees, the National Restaurant Association announced a strategic partnership with leading talent management solution provider PeopleMatter to bring innovative human resources solutions to its member restaurants. Association members will gain access to PeopleMatter’s suite of SaaS-based (Software-as-a-Service), automated HR technology tools that will help […]

Learn How to Do POS in 8 Easy Steps

In an effort to help its members and the restaurant industry better understand the complex elements of purchasing or leasing a point of sale (POS) system, the National Restaurant Association announced the release of new tools and solutions for understanding the essentials of acquiring such systems. With the release of its “8 Essential Elements of […]

Tech Startup Helps Retailers Stay ‘Alert’ with Food Safety

Several product recalls rocked the foodservice industry last year, throwing food safety to the top of both consumers’ and operators’ minds. The recent passage of the FDA Modernization Act, which gives more power to the FDA in recalling foods, further reminded the industry that food safety compliance is a priority for any foodservice retailer. One […]

Cintas Names Most Common Document Management Errors

On January 3, revisions to PCI Security Standards became effective for foodservice operations, providing guidelines to help prevent compromised credit card information in restaurants. To help restaurants secure their business information, Cintas Corporation released a list of the five most common document management-related issues in foodservice with tips for helping restaurateurs improve business document handling. […]

Tech Provider Recognized for Healthy Workplace

HM Electronics Inc. (HME), a technology provider for the restaurant industry, recently earned a “Gold Level Award” from the American Heart Association saluting the importance the company places on providing a healthy workplace, and for its efforts in encouraging regular physical activity and good nutrition among its employees. “HME places a lot of emphasis on […]

Franchisors Must Get House In Order to Sustain Growth

MIAMI — Business in the quick-serve industry is finally trending up, and with lending becoming increasingly available to operators, franchisors may soon find themselves with more prospective franchisees clamoring to get on board with their brand. In order to accommodate franchise growth, two law experts say there are several things franchisors should do to make […]

Surveillance Provider Announces Record Year

Sam Naficy, president and CEO of DTT, announced all-time best earnings in 2010. DTT experienced significant year-over-year growth, culminating in its best quarter ever, Q4 2010. Attributed directly to its quality technology and products, the marketplace has further validated the leadership position for DTT’s video surveillance, loss prevention, and operational auditing services. In the last […]

Integrated Temperature Management Solution Released

Winston Industries partnered with SMART Temps LLC to announce the release of the first integrated temperature management solution, Kitchen Data Systems, for the foodservice industry. Winston Industries Kitchen Data Systems, powered by SMART Temps, utilizes wireless technology to automatically document temperatures throughout the kitchen. Food temperatures are transmitted to an online Command Center providing accurate, […]

Cornell Center Compiles 2010 Wrap-Up

The Cornell Center for Hospitality Research (CHR) issued its 2010 Annual Report, which chronicles the CHR’s multifaceted efforts to promote and share top-level research-based knowledge with the hospitality industry. The report lists the Center’s many roundtables, webcasts, and publications, as well as its participation in numerous industry conferences.

 “This was a busy year,” says Professor […]

Card Spending Slows in December, Says First Data

First Data Corporation, a global provider in electronic commerce and payment processing, released its First Data SpendTrend analysis for the full month of December 2010 compared to December 2009. SpendTrend tracks same-store consumer spending via credit, signature debit, PIN debit, and EBT cards at U.S. merchant locations. December’s same-store dollar volume growth was 6.5 percent […]

Fighting Credit Card Processing Fees Just Got Easier

Credit card processing fees have always been a necessary evil for quick-serve operators, especially in an age when plastic money is increasingly becoming the norm. But one online service thinks it can help at least keep those fees to a minimum. FeeFighters, which launched last spring, is a free online engine that compares credit card […]

Chop’t Teams with NYC School to Fight Childhood Obesity

In an effort to participate in Michelle Obama’s “Let’s Move!” campaign against the rising childhood obesity epidemic, New York City–based fast casual Chop’t Creative Salad Company announced that it is partnering with a nonprofit that brings healthier food alternatives to New York City public schools. Colin McCabe, cofounder of Chop’t, says that through the partnership […]

How to Improve Customer Service ‘On the Spot’

Customer service is of the utmost importance to most restaurant brands, and in the age of technology like smartphones and iPads, some are finding that customer service can be improved just minutes after a guest visit. Mobile systems provider On the Spot Systems’ survey solution, Survey on the Spot, is one tool that takes advantage […]

Divestiture of Kysor/Warren Brand Announced by Manitowoc

The Manitowoc Company Inc. announced that it signed a definitive agreement for the divestiture of its Kysor/Warren and Kysor/Warren de Mexico businesses (“Kysor/Warren”) to Lennox International for a value of approximately $138 million, subject to a post-closing working capital adjustment. “Over the last several years, Manitowoc has built a strong portfolio of leading brands serving […]

Added Sugars Don’t Cause Weight Gain, Says Study

Consuming fructose from added sugars at levels in the average American diet does not lead to weight gain or an increased risk for heart disease when part of a weight-stable diet, according to new data presented today at the American Heart Association's (AHA) Scientific Sessions 2010. The results mark the first time researchers have measured […]