Top Drive Thru News

Delphi Launches Wireless Drive-Thru Headset System

Delphi Display Systems, Inc. today announced the launch of its Insight Inform wireless drive-thru headset system, which is the latest component of Delphi’s fully integrated Insight QSR platform. Delphi is a provider of outdoor digital signage and QSR performance optimization technologies. With the launch of the Insight Inform headset system, Delphi is now the only single source provider […]

HyperActive Technologies Hits Record Shipments in Q1

HyperActive Technologies, a technology solutions company for the drive-thru restaurant industry, marks record shipments of HyperView Order Confirmation Displays (OCD) to quick-service restaurant brands and franchisees. The growth in first quarter 2012 represents a 68 percent increase over first quarter 2011. The company is also seeing a continuing positive trend for 2Q 2012. “We’re honored […]

Delphi Launches Improved Order Confirmation System

Delphi Display Systems, Inc. today introduced its latest model Order Confirmation display technology for improving order accuracy and speed-of-service at drive-thru quick-service restaurants.  Named Endura for its durability, the new product line has the longest warranty available in the industry today. Delphi is a leading designer and manufacturer of reliable and rugged outdoor digital signage solutions. At […]

12.4 Billion Drive-Thru Visits Made in 2011

Some several decades after drive-thru restaurant windows first appeared on the American scene, these now ubiquitous dining speedways are still serving the needs of time-strapped customers, according to The NPD Group, a leading market research company. Last year 12.4 billion visits were made through fast food drive-thrus, a 2 percent increase over prior year, NPD’s foodservice […]

DQ Celebrates Openings in Illinois, Tennessee

The Dairy Queen system’s newest restaurant concept has opened its doors at 7601 N. Grand Prairie Drive in Peoria, Illinois, across from the Shops at Grand Prairie. The 2,716-square-foot DQ Grill & Chill restaurant adds 45 new jobs in the area, contributing to Illinois’ employment growth. The new restaurant will also contribute to the state’s restaurant sales, which according to […]

Drive-Thru Performance Study 2012 Set to Launch

Since 1998 researchers across the country have undertaken thousands of drive-thru mystery shops each year with one goal in mind: to establish how quick-service restaurant chains are performing in the all-important drive-thru operation. It’s now that time of year again, as research for the study, which is produced by QSR magazine and Insula Research, begins […]

Pulling Drive-Thru Experiences Forward

Quick-service restaurants take great strides to refresh their brands and redesign interiors. Dining rooms immerse guests in brand experiences, but more than 60 percent of guests prefer to receive fast food through the drive-thru. Big Red Rooster, a multidimensional brand experience firm with quick serve clients such as Five Guys Burgers and Fries, White Castle, […]

Metro McDonald’s Launches on the Las Vegas Strip

Metro McDonald's, now open at Harmon Avenue and Las Vegas Boulevard, is a modern twist on the classic American eatery recognized worldwide. The first and only location to receive this moniker, Metro McDonald's features 24-hour service, digital menu boards and Wifi access in a unique, contemporary setting. Located in the heart of Las Vegas across […]

Order-Matic Partners with Quail Digital

Order-Matic, provider of sales, marketing, and communications products to the quick-service restaurant sector, is collaborating with U.K. wireless communications specialist Quail Digital.  Order-Matic will offer a comprehensive wireless communications system including Quail Digital’s new, Q-Pro5 lightweight wireless headset, plus lane timers, speaker posts, menuboards, and more. The streamlined Q-Pro5 all-in-one, drive-thru system weighs just 3.5 […]

BK Picks Up Software from Australian Tech Company

Summit Innovations, an electronic communications and technology company from Melbourne, Australia, is bringing its successful software business to the United States, and is using a motorsport program to reach its target market. Summit’s clients include KFC, Yum Australia, burger chain Hungry Jack’s, and McDonald’s Australia, all of whom now use the system and product mix […]

Seattle’s Best Opens New Chicago Drive-Thru Unit

Seattle’s Best Coffee, part of Starbucks Corporation, today opened the doors—and drive-thru window— of its new coffee drive-thru concept in Northlake, Illinois. Designed to meet the needs of the more than 36,000 commuters in the suburban Chicago neighborhood, the concept boasts never-before-seen coffee beverages, freshly baked food items, and other car-friendly sandwiches and snacks. “Our […]

Heav’nly Donuts Rounds Up Wentworth Headset

Wentworth Technology announced today that Heav’nly Donuts has selected its SpeedThru Drive-thru headset system for their communications needs. As the leading provider of drive-thru communications systems, Wentworth Technology is furnishing Heav’nly Donuts with a complete headset and speaker system at several of their locations. With Wentworth Technology’s SpeedThru system, Heav’nly Donuts will be able to […]

CBS Show Features HME Drive-Thru Headset System

On Friday, Feb. 17, CBS’ Undercover Boss featured several Checkers and Rally’s restaurants, who have participated in a major roll out of HME Electronics, Inc. (HME) Zoom timer systems. One restaurant in particular is also shown using HME’s new ION IQ All-in-One drive-thru headset system. Together, the systems help improve drive-thru communication, speed of service […]

RFT Offers Lightweight Headset From Quail Digital

R. F. Technologies Inc., a leading supplier of communications systems to the drive thru market, has announced a collaboration with wireless headset specialist Quail Digital. The agreement will see Illinois-based RFT represent Quail Digital for sales and technical support of the company’s new Q-Pro5 lightweight, wireless headset system.  The streamlined Q-Pro5 all-in-one drive thru system weighs […]

HME Introduces Smallest Belt-Pac on Market

HM Electronics, Inc. is proud to introduce its new ION IQ belt-pac for drive-thru. The smallest belt-pac on the market today, it features new sound enhancement technologies, greater durability, and expanded coverage. Test stores drawn from major quick-service chains gave the ION IQ belt-pac a 93 percent approval rating under busy, real world conditions. Managers […]

Tim Hortons Surprises Guests With Free Orders

Tim Hortons Cafe & Bake Shop is paying it forward in celebration of National Random Acts of Kindness Week by picking up the bill for unknowing guests at the drive-thru. This is the second year Tim Hortons Cafe & Bake Shop has held its Random Acts of Kindness event. In 2011, the restaurant chain treated […]

Quail Digital’s Drive Thru System Rates Highly

Quick-serve restaurants waste time, stock, and money when inaccurate orders are taken, and this damages valuable customer relationships. Luckily, tests by Orfield Laboratories Inc that reveals Quail Digital’s drive thru communication system offers superior acoustic quality. A renowned specialist acoustic testing laboratory, Orfield was commissioned by Quail Digital to provide independent data concerning the sound […]

New Drive Thru for the Deaf

Quick serves regularly serve more than 50 percent of their business through the drive thru. But according to the National Center for Health Statistics, there are an estimated 36 million deaf and hearing-disabled people in the U.S. who are left without that option. A tool from Inclusion Solutions is helping to change that. The OrderAssist […]

R.F. Technologies Appoints New President

R.F. Technologies has a new president. The former managing director of International Business Strategies, Anthony A. DeLise, will oversee the continued growth and geographical expansion of the company while implementing innovative processes for improving quality services for its customers. Prior to joining R.F. Technologies, DeLise was the founder and managing director of International Business Strategies, […]

Chicagoland Area Pizza Huts Get Facelifts

Innovative Design Concepts of Frankfort and Franchise Management Investors of Woodstock, NB, Canada have partnered up to improve franchisee owned area Pizza Huts locations.  Chris Bakutis of IDCI hopes that the improvements will bring increased business growth to the Pizza Huts locations.  “The plan is to establish 1,000 sq.ft. carryout only locations,” states Chris, “providing […]

Checkers Salutes RTI as Supplier of the Year

Checkers Drive-In Restaurants, Inc., recognized Restaurant Technology, Inc. (RTI) as a winner of its 2011 Supplier of the Year Award for its back office software, RTIconnect, which Checkers uses to control food and labor costs in its corporate restaurants. The award was presented to RTI President Jim Clutter at the Checkers/Rally’s annual convention in September […]

Snapfinger Wants to Revolutionize Your Drive Thru

Snapfinger, a provider in remote web and mobile ordering and pre-payment services for the restaurant industry, announced the creation of the “Extended Drive Thru” (EDT) remote ordering application, specifically designed for the quick-serve industry. This patent pending application features a mobile pre-order function that will essentially extend a quick serve’s drive thru by allowing customers to […]

Tasti D-Lite Growth Strategy Focuses on Innovation

Tasti D-Lite, the great-tasting, better-for-you frozen treat chain, achieved unprecedented growth in the first half of 2011. The chain has signed new development agreements for Tampa, Florida, for several counties in New York and Connecticut, and for a network of non-traditional sites across the country, totaling 104 locations. Additionally, Tasti D-Lite recently opened its first […]