Top Employee Management News

Dwayne Chambers previously held senior-level marketing positions with Fuddruckers, Sonic, and Noodles & Co.

To help with the growth, pizza company hires two industry veterans, Bill Spae and Nancy Hampton.

Panel dissects the relationship between franchisees and franchisors to share why both sides must get along in order for a brand to thrive.

Former Southwest Airlines CEO Howard Putnam says operators must dream big and focus on innovation in order to plow through times of uncertainty.

PeopleMatter will launch PeopleMatter Hire, a automated hiring software, next week.

Frank G. Paci replaces industry veteran Phil Friedman as president and CEO on September 27.

The company announced the release and immediate availability of its restaurant employee-scheduling application for Android.

John F. Bowie will be responsible for overseeing all company and franchise restaurants operations.

Parent company Petrus Brands LLC names former Hooters executive Bonnie Rhinehardt as its new president.

Leonard Lieberman retires from chain’s Board of Directors after 21 years of service, to be replaced by Jeffrey Schutz.

Louie W. Mele was president and managing director of McDonald’s Restaurants of Canada Limited.

An ever-shifting—and aging—workforce means quick serves may have to look more to older generations when hiring.

Steve Easterbrook promoted from president and CEO of McDonald’s United Kingdom and president of Europe’s Northern Division to McDonald’s executive vice president and global chief brand officer.

After participating in the CBS show “Undercover Boss,” burger chain adapts to what it learned.

Between tracking food costs, trying to bring in more cash-strapped customers, and abiding by the new health care requirements, proper hiring practices can fall by the wayside on the list of day-to-day tasks operators face. But one wrong hire can have devastating consequences. Best-case scenario: They quit in a week, wasting your time and money. […]

How important is crew culture to Biscuitville’s success? It’s huge. They’re the contact point for the customer. For us it’s about making the day better. And that really starts from the top down. Our feedback from our customers is that we have very friendly and personable crew, and it really starts when you hire that […]

Consumers went through the recession cooking more often at home and searching for the best deals when dining out, while restaurant owners looked for creative ways to drive business and reduce costs. Staffing cuts, coupon offers, menu changes, adjusted store hours—you name it. The quick-service industry tried it all. But wise restaurant owners weren’t stuck […]

Cleanliness, so the expression goes, is next to godliness, and while no expert would elevate the need for a tidy restaurant to the realm of spiritual enlightenment, many are passionate about one point: Now is not the time to slack on the suds. According to a recent retail consumer study performed by M/A/R/C Research and […]