National Restaurant Association’s comprehensive index of restaurant activity remained below 100 for the fourth consecutive month in August, essentially unchanged from the previous three months.
Donna Garren will work closely with the NSF International’s NSF Davis Fresh team to verify safer, consistent produce practices.
Restaurant Health Care Alliance partners with Pennsylvania Restaurant Association to provide a suite of health care products.
Company’s VIP Foundation Scholarship Fund awards 225 employees with $1,000–$2,000 to pursue higher education.
Upstart talent management company PeopleMatter launches Hire tool, a software as a service module that helps operators find and manage the right employees for them.
Chain’s parent company, AFC Enterprises Inc., included among Black Enterprise Magazine’s “40 Best Franchises for African Americans.”
Dwayne Chambers previously held senior-level marketing positions with Fuddruckers, Sonic, and Noodles & Co.
To help with the growth, pizza company hires two industry veterans, Bill Spae and Nancy Hampton.
Panel dissects the relationship between franchisees and franchisors to share why both sides must get along in order for a brand to thrive.
Former Southwest Airlines CEO Howard Putnam says operators must dream big and focus on innovation in order to plow through times of uncertainty.
PeopleMatter will launch PeopleMatter Hire, a automated hiring software, next week.
Frank G. Paci replaces industry veteran Phil Friedman as president and CEO on September 27.
The company announced the release and immediate availability of its restaurant employee-scheduling application for Android.
John F. Bowie will be responsible for overseeing all company and franchise restaurants operations.
Parent company Petrus Brands LLC names former Hooters executive Bonnie Rhinehardt as its new president.
Leonard Lieberman retires from chain’s Board of Directors after 21 years of service, to be replaced by Jeffrey Schutz.
Louie W. Mele was president and managing director of McDonald’s Restaurants of Canada Limited.
An ever-shifting—and aging—workforce means quick serves may have to look more to older generations when hiring.
Steve Easterbrook promoted from president and CEO of McDonald’s United Kingdom and president of Europe’s Northern Division to McDonald’s executive vice president and global chief brand officer.
After participating in the CBS show “Undercover Boss,” burger chain adapts to what it learned.
Between tracking food costs, trying to bring in more cash-strapped customers, and abiding by the new health care requirements, proper hiring practices can fall by the wayside on the list of day-to-day tasks operators face. But one wrong hire can have devastating consequences. Best-case scenario: They quit in a week, wasting your time and money. […]
How important is crew culture to Biscuitville’s success? It’s huge. They’re the contact point for the customer. For us it’s about making the day better. And that really starts from the top down. Our feedback from our customers is that we have very friendly and personable crew, and it really starts when you hire that […]