Top Restaurant Operations News

Back to Operations

As with everything else in business, innovation is crucial for success.

5 Ways to Build a Better Digital Experience for Your Quick-Service Brand

The physical and digital spaces within restaurants are no longer separate.

Why the Future of Fast Food is ‘Phygital’

Even though restaurant operators hire more people, they also lose more than the national average.

How Quick-Service Restaurants Can Excel at CX, Even With Limited Staff

Shake Shack earned high marks according to customers.

Ranking the Top Fast-Food Chains by Guest Satisfaction

McAlister's has promoted the Tea Pass during their annual Sweet Sips Tea Fest, which includes Free Tea Day.

How Subscription Loyalty Programs Maximize Guest Satisfaction

The interior of a restaurant.

The ‘All-Purpose’ Shelf: Your Swiss Army Knife in Revenue Management

Wendy's Global Next Gen prototype.

Step Inside Wendy’s Global Next Gen Restaurant of the Future

The restaurant in El Paso, Texas, opened in March.

Take a Look at Taco Bell’s Most Digital-Focused Restaurant Yet

"The timing couldn’t have been more relevant as we continue our journey of reigniting growth and new franchise development for Lee’s."

Lee’s Famous Recipe Chicken Rebrands with a Modern Vibe

Burger King's U.S. same-store sales rose 8.3 percent in Q2.

Burger King’s $400M Plan Shows Promise, But Journey Far from Over

Juggernauts like McDonald’s, Wendy’s, and Burger King (pictured) are all making strides forward to make sustainability more attainable

Packaging Trends in Quick-Service Restaurants

Where should you start your RM journey?

How Restaurants Can Master Revenue Management

Winners will be presented their awards in October.

Enter Now for This Year’s Foodservice Packaging Awards

Inspire Brands CEO Paul Brown says one of the company's keys to integrating brands was to remove the guardrails to innovation.

Inspire Brands and the Making of a Restaurant Group Unlike Any Other

This year's rankings showed an industry ready to scale again in the wake of pandemic setbacks.

The 2023 QSR 50: Fast Food’s Leading Annual Report

Chipotle is laser focused on throughput going into the latter half of the year.

Chipotle is Working to Get Customers Through Restaurants Faster

Starbucks last year teamed up with Volvo and the EV infrastructure company ChargePoint to install charging stations at its parking lots along a 1,350-mile route from Denver to Seattle.

Can Fast-Food Restaurants Surge America’s EV Charging Network?

Integrated WiFi marketing technology can be a powerful tool for franchise business owners looking to generate sales and build their customer base.

Comments to Cash: How Integrated WiFi Marketing Enhances Social Media ROI

Dutch Bros recently rightsized its program by adjusting it to focus on individual experiences.

How to Right Size Your Restaurant’s Loyalty Program

More direct orders mean more control over customer relationships, improved profitability, and a direct line to customer feedback.

Enhancing Restaurant Profitability: The Role of Revenue Management

According to PIZZycle, over 3 million single-use pizza boxes have been saved by reusable containers.

Meet the Growing Restaurant Chain Using Reusable Pizza Boxes

Domino's delivery sales have trended downward in recent quarters.

The Inevitable Reality of Domino’s Bet on Third-Party Delivery

Over the past 35 years, The Works Cafés has learned to leverage the numerous advantages and overcome most of the daunting challenges that come with operating in small cities in the Northeast.

Opportunities and Challenges for Fast Casuals in Small Metro Markets

Restaurant Consultancy Make Good Lemonade Launches

Make Good Lemonade, a revolutionary restaurant consulting company, is thrilled to announce its official launch, today, July 17. With a mission to simplify restaurant technology and drive project success, Make Good Lemonade is set to transform the industry by empowering restaurant brands to fully understand and maximize their technological investments. In today’s rapidly evolving restaurant landscape, […]

Employers should not ask employees to provide any medical or legal documentation of their gender identity.

Ask the Restaurant Legal Professionals: Restroom Access for Transgender Workers

Yum! exited the first quarter with 55,683 locations.

Yum! Brands’ Road to 100,000 Restaurants Starts with People

Domino's, which once cringed at the idea of partnering with aggregators, signed a deal after experiencing significant delivery struggles.

After Resistance, Domino’s Signs Global Deal to Offer Third-Party Delivery

"More than just providing exceptional coffee, we focus on fostering relationships."

Why Vertically Integrated Supply Chains are Vital During Downturns

More Subscription Options *

Find a supplier

Browse the biggest directory of quick-serve and fast-casual restaurant equipment, product, and service suppliers.

Browse The Directory