Top Restaurant Operations News

Elevation Burger Finds Success with Outsourcing

Hans Hess, founder of organic hamburger chain Elevation Burger, has relied on outsourcing for everything from engineering to graphic design. He uses, a platform for online employment that matches contractors with companies looking to hire. Working this way has saved the Falls Church, Virginia-based chain, which now operates 19 stores, thousands of dollars. How […]

Wingstop Awards Golden Goose to Top Performers

Wingstop recently honored its top performing brand partners, team members, and vendors during the company’s 9th International Convention at the Red Rock Casino Resort in Las Vegas. The honorees of Wingstop’s signature Golden Goose award included single-store and multi-unit operators from markets across the United States and Mexico. The chain also recognized more than 70 […]

Del Taco to Upgrade Stores with New Design, Salsa Bar

Del Taco’s long-time customers are well aware of the quick-service chain’s value, freshness, and food preparation, from its grilled chicken to freshly made beans. Now, the Lake Forest, California-based restaurant chain is spelling out those attributes as part of the company’s new prototype store designs and updated logo. The updated stores feature brighter colors, salsa […]

Extreme Makeover: Wing Zone Edition

Wing Zone has completed a comprehensive brand make-over of its franchise operation with a total focus on flavor. Design Coup Inc. a brand development agency in Decatur, Georgia, used its Brand Story approach to reshape the brand message, food concept, graphics, and operations to celebrate Wing Zone's amazing flavors and its loyal Flavorholic customers. Wing […]

Del Taco Debuts New Stores, Logo

Del Taco has a new logo and is testing a new restaurant prototype.   After months of research, both are making their first appearance together at new locations in Los Angeles and Irvine, California, as well as Irving and McKinney, Texas. The company’s new logo will be phased in through marketing and advertising efforts beginning […]

Caribou Expands With Consumer Packaged Goods

Caribou Coffee announced today its partnership with CROSSMARK, a leading sales and marketing services company in the consumer packaged goods (CPG) industry, to assist Caribou with the expansion of its packaged coffee business. "Growing our CPG business remains a top priority, as we continue on our path to becoming a leading, multi-channel coffee company,” says […]

Camille’s Goes Paperless With iPads

Beautiful Brands International has just launched a new Go-Green Initiative with the system-wide rollout of Apple iPads at its new Camille’s Sidewalk Café stores. The iPads are being used in an effort to increase kitchen efficiency and reduce the amount of paper used in the franchise. “Our new Apple iPads are a terrific way for […]

Pumpkin Latte Will Return to Foodservice Operators

The countdown is on for the return of Starbucks’ most popular seasonal beverage – Starbucks Pumpkin Latte. In just a few short weeks, the warm, inviting fall spices and pumpkin flavor that make Starbucks Pumpkin Latte a customer favorite year after year will return to select Starbucks Foodservice operators beginning September 1, 2011. Offering well-known […]

Boloco Raises Its Own Bar in Green Operations

Back in March 2008, Boloco, a chain of burrito restaurants, became the first fast-casual chain in New England to become a Certified Green Restaurant by the Green Restaurant Association (GRA). But when Boloco found out an even higher level of certification could be achieved, the company decided to reach for the stars. Boloco is now […]

NYC Program to Test Recycling with Quick Serves’ Help

Non-profit organization Global Green USA announced that it is seeking quick-serve restaurants in New York City to participate in a sustainable packaging recycling program. The pilot program, which is slated to run for a year and launch in late 2011, is aiming to secure 150 quick-serve stores and test the viability of recycling paper foodservice […]

Hello Kitty Brand Comes to Yogurtland

Yogurtland, the nation’s fastest growing frozen yogurt brand, has joined forces with global lifestyle brand, Sanrio, Inc. Since its inception more than 50 years ago, Sanrio has grown into a $5 billion global brand best known for icon Hello Kitty. Now, in partnership with Yogurtland, Hello Kitty, My Melody, Keroppi, and Chococat merchandise will be available at participating Yogurtland locations beginning […]

Menchie’s Revamps its Strategy with a Toy Story

In the calculated game of frozen yogurt sales, Menchie’s latest move may be the checkmate, says CEO Amit Kleinberger. “Today’s guest really expects to have a multidimensional experience that involves not only the food, but the environment and experience as well,” Kleinberger says. To that effect, the frozen yogurt brand overhauled its business strategy with […]

With Acquisition, Display Provider Ups System Offerings

Delphi Display Systems Inc., a provider of quick-service restaurant drive-thru order confirmation display technology, today announced it has acquired the assets of Fire and Safety Electronics Inc. (dba Phase Research), the supplier of Fast Track 2+2 drive-thru timing systems. The transaction was finalized on July 1. Delphi Display Systems was founded in 1995 and has […]

Friday Marks California Food-Safety Deadline

Friday marks the deadline for California restaurant workers to comply with the California Food Handler Card law that was enacted in January to improve food safety. The law requires all of California’s 900,000-plus foodservice workers to receive food safety training and obtain a California Food Handler Card. The training can be acquired through the National […]

POS Gets Smart

Tomorrow’s payment options may bear little resemblance to those in use today. Consider the popularity of the Starbucks Card Mobile application, which the coffee company announced was downloaded more than 3 million times in its first three months. “Our hope was that customers would take to it quickly,” says Brady Brewer, vice president of brand […]

Potbelly Sandwich, DTT Team Up for Surveillance

DTT Surveillance and Potbelly Sandwich Works signed an agreement that names DTT as the preferred surveillance vendor for the Potbelly concept.  Potbelly currently operates 200 stores throughout various cities across the U.S.and continues to expand into new regional markets. DTT’s high-quality video surveillance technology and auditing services will provide these owners with actionable operational information […]

Auntie Anne’s Keeps an Eye Out at Franchises

DTT Surveillance and Auntie Anne’s Pretzels established a partnership nearly three years ago, and today, the relationship continues to expand. As the preferred surveillance vendor for Auntie Anne’s, DTT is quickly rolling out systems in franchise locations all across the country. “The continuing adoption of DTT throughout the entire franchise community has demonstrated the true […]

Franchisee: Military Vets a Wise Partner for Franchisors

With Memorial Day around the corner and the nation’s attention turned to the men and women who have served the country, one franchisee says military veterans like himself should be top of mind for franchisors as potential franchisees. Derek Henze, a Minneapolis-based Toppers Pizza franchisee who served in Iraq, says his eight years of experience […]

Bojangles’ Recognizes Company “Heroes”

During Bojangles’ recent leadership conference, several of the company’s heroes—the team members who provide customers with great service and tasty, top-quality chicken, biscuits, and fixin’s each day—were recognized for their achievements.     Top awards went to Jayesh Patel, Unit Director of the Year, and Janet Lynch, Area Director of the Year. Patel, who oversees […]

Wall + Form Fixtures Win Grand Prize

Walls + Forms Inc. was recently awarded a grand prize in the store fixture category by the Association for Retail Environments (A.R.E.). The award was for the Walls + Forms store fixtures installed at The Exchange at Tinker Air Force Base in Oklahoma City, Oklahoma. The Exchange at Tinker Air Force Base has offered retail […]

Drumroll: Bojangles’ ShowBo Awards Go To…

After undergoing a meticulous evaluation process based on customer satisfaction, food quality, and overall experience, unit director Greg Nicholson and his Bojangles’ restaurant, located at 1718 West Main St. in Locust, North Carolina, have won first place in Bojangles’ coveted ShowBo awards, earning Nicholson a $10,000 cash prize. Second and third place unit directors and […]

It’s a Brand New Spicy Pickle

After a year of research and reorganization, Spicy Pickle Franchising is set to unveil a new look and feel for its Spicy Pickle Sandwich Company brand. A new image, new store design and revamped menu will be launched in May at the Spicy Pickle in River Oaks, Texas, a suburb of Houston. The re-launch comes as […]