Friday marks the deadline for California restaurant workers to comply with the California Food Handler Card law that was enacted in January to improve food safety. The law requires all of California’s 900,000-plus foodservice workers to receive food safety training and obtain a California Food Handler Card. The training can be acquired through the National […]

Tomorrow’s payment options may bear little resemblance to those in use today. Consider the popularity of the Starbucks Card Mobile application, which the coffee company announced was downloaded more than 3 million times in its first three months. “Our hope was that customers would take to it quickly,” says Brady Brewer, vice president of brand […]

DTT Surveillance and Potbelly Sandwich Works signed an agreement that names DTT as the preferred surveillance vendor for the Potbelly concept.  Potbelly currently operates 200 stores throughout various cities across the U.S.and continues to expand into new regional markets. DTT’s high-quality video surveillance technology and auditing services will provide these owners with actionable operational information […]

DTT Surveillance and Auntie Anne’s Pretzels established a partnership nearly three years ago, and today, the relationship continues to expand. As the preferred surveillance vendor for Auntie Anne’s, DTT is quickly rolling out systems in franchise locations all across the country. “The continuing adoption of DTT throughout the entire franchise community has demonstrated the true […]

With Memorial Day around the corner and the nation’s attention turned to the men and women who have served the country, one franchisee says military veterans like himself should be top of mind for franchisors as potential franchisees. Derek Henze, a Minneapolis-based Toppers Pizza franchisee who served in Iraq, says his eight years of experience […]

During Bojangles’ recent leadership conference, several of the company’s heroes—the team members who provide customers with great service and tasty, top-quality chicken, biscuits, and fixin’s each day—were recognized for their achievements.     Top awards went to Jayesh Patel, Unit Director of the Year, and Janet Lynch, Area Director of the Year. Patel, who oversees […]

Walls + Forms Inc. was recently awarded a grand prize in the store fixture category by the Association for Retail Environments (A.R.E.). The award was for the Walls + Forms store fixtures installed at The Exchange at Tinker Air Force Base in Oklahoma City, Oklahoma. The Exchange at Tinker Air Force Base has offered retail […]

After undergoing a meticulous evaluation process based on customer satisfaction, food quality, and overall experience, unit director Greg Nicholson and his Bojangles’ restaurant, located at 1718 West Main St. in Locust, North Carolina, have won first place in Bojangles’ coveted ShowBo awards, earning Nicholson a $10,000 cash prize. Second and third place unit directors and […]

After a year of research and reorganization, Spicy Pickle Franchising is set to unveil a new look and feel for its Spicy Pickle Sandwich Company brand. A new image, new store design and revamped menu will be launched in May at the Spicy Pickle in River Oaks, Texas, a suburb of Houston. The re-launch comes as […]

Pfingsten Partners L.L.C. announced that Corporate Safe Specialists Inc. (“Corporate Safe”), a Posen, Illinois–based provider of cash management productsand services, including traditional safes, intelligent safes, and services, has merged with its portfolio company, FKI Security Group L.L.C. (“Fire King”).  “The merger with Corporate Safe expands both company’s capabilities on a global scale,” says Philip Bradney, […]

Sarku Japan is taking its Teriyaki and made-to-order sushi from mall food courts to the streets of Northridge, California, with the opening of a new storefront Teriyaki and Sushi Express concept. Located at 8491C Tampa Avenue, the store touts the brand promise “Fresh Happens Here.” Sarku chefs prepare made-to-order sushi and signature Teriyaki recipes on […]

Toppers Pizza announced that, as a means to accelerate growth, the company will start focusing on employing multiunit franchisees with diverse portfolios instead of single-unit operators. The 28-unit, Whitewater, Wisconsin–based brand is aiming to have 100 units open and operating by 2013, says director of marketing Scott Iversen. “We think it’s a nice, attractive investment […]

Saladworks announced that the guest relations website, SaladworksListens.com, has been advanced to include immediate customer feedback. The Saladworks guest relations team will respond to every customer submission in real time, including nights and weekends. SaladworksListens.com welcomes all customer submissions by location. Each franchisee’s picture is displayed on the website as well as in their location to […]

A two-question character assessment tool available for quick-serve operators can, according to the tool’s creators, help them make better hiring decisions, thus reducing the time, hassle, and costs usually associated with adding a new crewmember. The Predictive Index (PI), a tool employed by international management consulting company PI Worldwide, helps operators gauge the personalities of […]

The restaurant industry is not only an important source of jobs and careers, it is vitally important to the success of many other industries in the economy. As McDonald’s celebrates its National Hiring Day by adding up to 50,000 individuals to its roster, the National Restaurant Association has compiled a report of its research on […]

  Envysion, the leading Managed Video as a Service (MVaaS) provider, announced that By the Rockies has selected Envysion as its exclusive video provider and is deploying the company’s Envysion Insight solution. By the Rockies, the second largest franchisee of Carl’s Jr. and Hardee’s with 100 locations, will use Envysion’s managed video to drive loss prevention […]

WyckWyre, a Web-based recruiting solution, launched its website in 2010 and provides a tool that shortens the outdated and time-consuming process of finding a qualified employee. The cost-effective system takes hiring to a new level, saving the employer time and money by eliminating unqualified applicants and allowing them to focus on applicants who are qualified […]

Popeyes Louisiana Kitchen announced that it managed significant savings in its 2010 supply chain costs—a whopping $16 million in savings, in fact. The company says the savings helped franchisees improve a full percentage point in restaurant operating profit margins before rent over 2009. Alice LeBlanc, chief global supply chain officer for Popeyes, says the company […]

Lawmakers and restaurant leaders gathered today at the National Restaurant Association’s Public Affairs Conference in Washington, D.C., to discuss pressing legislative issues affecting the industry. Leading the day’s agenda was a focus on health care repeal. “We want them [employees] to have access to health care, but we cannot afford the legislation as it’s written […]

Chipotle Mexican Grill’s co-CEOs Steve Ells and Monty Moran announced the promotion of the company’s 200th Restaurateur, a position reserved for its most elite restaurant managers who are all hand-picked by the CEOs. Chipotle’s Restaurateurs are powerful leaders who know how to create positive restaurant experiences by building a culture of empowered top performers who […]

A new survey of the Business Roundtable, an association of CEOs of corporations representing a combined workforce of more than 13 million employees, projects an increase in hiring is ahead. Fifty-two percent of CEOs said they will add to payrolls, up from 45 percent in the fourth quarter and the largest share on record. This […]

The still-struggling economy is stifling the business aspirations of would-be entrepreneurs who do not have the access to capital necessary to get an operation up and running. This is especially true in the quick-serve industry, where the costs of leasing a space and building out a kitchen can be too much to afford. A new […]

Springtime offers restaurant operators the opportunity to wipe away winter grime, prepare for summer traffic, and perform essential deep cleaning tasks to revive floors and other hard surfaces. To help restaurants and foodservice operations conduct a thorough spring cleaning of their facility, Cintas Corporation issued a checklist of necessary restaurant spring cleaning tasks.

ParTech (PAR) announced that it has been selected by Baskin-Robbins as the exclusive provider of POS systems to the company’s U.S.stand-alone franchise network. PAR’s unified POS solutions will simplify Baskin-Robbins’ new product roll-outs, improve its ability to control and update menus, and enable digital marketing. “PAR’s technology solution will give Baskin-Robbins and our franchisees the necessary […]