Top Restaurant Operations News

Two Cash Security Providers Merge

Pfingsten Partners L.L.C. announced that Corporate Safe Specialists Inc. (“Corporate Safe”), a Posen, Illinois–based provider of cash management productsand services, including traditional safes, intelligent safes, and services, has merged with its portfolio company, FKI Security Group L.L.C. (“Fire King”).  “The merger with Corporate Safe expands both company’s capabilities on a global scale,” says Philip Bradney, […]

Sarku Japan Out of the Mall, Onto Streets of Northridge, CA

Sarku Japan is taking its Teriyaki and made-to-order sushi from mall food courts to the streets of Northridge, California, with the opening of a new storefront Teriyaki and Sushi Express concept. Located at 8491C Tampa Avenue, the store touts the brand promise “Fresh Happens Here.” Sarku chefs prepare made-to-order sushi and signature Teriyaki recipes on […]

Toppers Lays Out Plans for Accelerated Growth

Toppers Pizza announced that, as a means to accelerate growth, the company will start focusing on employing multiunit franchisees with diverse portfolios instead of single-unit operators. The 28-unit, Whitewater, Wisconsin–based brand is aiming to have 100 units open and operating by 2013, says director of marketing Scott Iversen. “We think it’s a nice, attractive investment […]

Got Something to Say to Saladworks? They’re All Ears

Saladworks announced that the guest relations website,, has been advanced to include immediate customer feedback. The Saladworks guest relations team will respond to every customer submission in real time, including nights and weekends. welcomes all customer submissions by location. Each franchisee’s picture is displayed on the website as well as in their location to […]

Can a 5-Minute Survey Help Find the Perfect Employee?

A two-question character assessment tool available for quick-serve operators can, according to the tool’s creators, help them make better hiring decisions, thus reducing the time, hassle, and costs usually associated with adding a new crewmember. The Predictive Index (PI), a tool employed by international management consulting company PI Worldwide, helps operators gauge the personalities of […]

Restaurant Industry: The Economy’s Best Friend

The restaurant industry is not only an important source of jobs and careers, it is vitally important to the success of many other industries in the economy. As McDonald’s celebrates its National Hiring Day by adding up to 50,000 individuals to its roster, the National Restaurant Association has compiled a report of its research on […]

Envysion, By the Rockies Team Up for Loss Prevention

  Envysion, the leading Managed Video as a Service (MVaaS) provider, announced that By the Rockies has selected Envysion as its exclusive video provider and is deploying the company’s Envysion Insight solution. By the Rockies, the second largest franchisee of Carl’s Jr. and Hardee’s with 100 locations, will use Envysion’s managed video to drive loss prevention […]

Recruit Employees More Efficiently, Even for Free

WyckWyre, a Web-based recruiting solution, launched its website in 2010 and provides a tool that shortens the outdated and time-consuming process of finding a qualified employee. The cost-effective system takes hiring to a new level, saving the employer time and money by eliminating unqualified applicants and allowing them to focus on applicants who are qualified […]

Supply Chain Strategy Saves Popeyes a Cool $16M

Popeyes Louisiana Kitchen announced that it managed significant savings in its 2010 supply chain costs—a whopping $16 million in savings, in fact. The company says the savings helped franchisees improve a full percentage point in restaurant operating profit margins before rent over 2009. Alice LeBlanc, chief global supply chain officer for Popeyes, says the company […]

Leaders Demand Action on Key Issues

Lawmakers and restaurant leaders gathered today at the National Restaurant Association’s Public Affairs Conference in Washington, D.C., to discuss pressing legislative issues affecting the industry. Leading the day’s agenda was a focus on health care repeal. “We want them [employees] to have access to health care, but we cannot afford the legislation as it’s written […]

Elite Chipotle Club Adds 200th Member

Chipotle Mexican Grill’s co-CEOs Steve Ells and Monty Moran announced the promotion of the company’s 200th Restaurateur, a position reserved for its most elite restaurant managers who are all hand-picked by the CEOs. Chipotle’s Restaurateurs are powerful leaders who know how to create positive restaurant experiences by building a culture of empowered top performers who […]

Wendy’s Franchisee Scores Automated Hiring Help

A new survey of the Business Roundtable, an association of CEOs of corporations representing a combined workforce of more than 13 million employees, projects an increase in hiring is ahead. Fifty-two percent of CEOs said they will add to payrolls, up from 45 percent in the fourth quarter and the largest share on record. This […]

Who Needs Capital When You’ve Got a Kitchen?

The still-struggling economy is stifling the business aspirations of would-be entrepreneurs who do not have the access to capital necessary to get an operation up and running. This is especially true in the quick-serve industry, where the costs of leasing a space and building out a kitchen can be too much to afford. A new […]

It’s That Time Again: Spring Cleaning Time

Springtime offers restaurant operators the opportunity to wipe away winter grime, prepare for summer traffic, and perform essential deep cleaning tasks to revive floors and other hard surfaces. To help restaurants and foodservice operations conduct a thorough spring cleaning of their facility, Cintas Corporation issued a checklist of necessary restaurant spring cleaning tasks.

Baskin-Robbins Nabs New POS Systems Provider

ParTech (PAR) announced that it has been selected by Baskin-Robbins as the exclusive provider of POS systems to the company’s U.S.stand-alone franchise network. PAR’s unified POS solutions will simplify Baskin-Robbins’ new product roll-outs, improve its ability to control and update menus, and enable digital marketing. “PAR’s technology solution will give Baskin-Robbins and our franchisees the necessary […]

One Customer Intelligence Solution Provider Buys Another

Market Force Information, a customer intelligence solutions company, acquired Winnipeg-based Tell Us About Us (TUAU), a provider in customer experience measurement and Canada’s largest customer intelligence solution provider. Effective March 15, this marks Market Force’s fourth acquisition since its inception in 2005. The addition of TUAU will bolster its Customer Intelligence suite with more in-depth […]

FDA Proposes Calorie-Posting Regulations, Invites Feedback

On Friday, the U.S. Food and Drug Administration (FDA) released proposed regulations for the calorie-labeling mandate that quick-serve operators have been expecting since it was passed with health care reform in March of last year. As expected, fast food companies with 20 or more units will be affected by the regulations. The FDA states that […]

Senate, House Bill Propose Tax Write Offs for Restaurant Innovations

The National Restaurant Association (NRA) applauded Senators Kent Conrad (D-N.D.) and John Cornyn (R-Texas) and Representatives Jim Gerlach (R-Pa.) and Richard Neal (D-Mass.), who week introduced bipartisan bills to make permanent a 15-year tax depreciation schedule for restaurant improvements and new construction, leasehold improvements, and retail improvements. Under S. 687 and H.R. 1265, restaurateurs, their […]

Pal’s Has Got a ‘Golden Opportunity’

As the credit crisis continues to hound franchisors looking to expand their brand in a sea of potential franchisees, one burger chain is using a no-money-down alternative to expansion. “We don’t sell franchises,” says Thom Crosby, CEO of Pal’s Sudden Service. “We make all the capital investments and take the right leaders and place them […]

Moe’s Makeover Focuses on Sustainability, Efficiency

Atlanta-based fast casual Moe’s Southwest Grill recently unveiled a new prototype that it will roll out in new units this year. The changes made for the new prototype, though, are subtler than those made at most brands that revamp their concept and focus mostly on sustainability, efficiency, and a cleaner store look. Paul Damico, president […]

Krispy Kreme Finalizes Deal with Sysco

Krispy Kreme Doughnuts Inc. announced that it plans to enter into a supply chain distribution agreement with Sysco Corporation, a global provider in marketing and distributing a wide range of food and related products to the foodservice and food-away-from-home industry. Under the proposed agreement, Sygma, a Sysco subsidiary, will distribute proprietary doughnut mixes and other […]

Manitowoc Foodservice Nabs Energy Star Honor

For the second consecutive year, the U.S. Environmental Protection Agency (EPA) named Manitowoc Foodservice as an Energy Star Partner of the Year for its outstanding contribution to reducing greenhouse gas emissions by manufacturing energy-efficient products and helping to educate consumers about those products. Manitowoc Foodservice is a global manufacturer of commercial kitchen equipment. It participates […]