Toast announced that multi-concept fast casual and quick-service restaurant group Craveworthy Brands is implementing Toast at an additional 50 locations across its fast-growing portfolio for a total of 93 locations on Toast, with plans for further expansion.
Including brands such as Flat Top Grill, BD’s Mongolian Grill, Genghis Grill, Krafted Burger Bar + Tap, The Budlong Hot Chicken, Wing It On, and its newest concept, Lucky Cat Poke Bowls, Craveworthy sought a modern technology partner with flexibility to work across multiple brands and service models, and various stages of growth. In addition to Toast point-of-sale (POS) terminals, Craveworthy is using Toast Go 2 handheld POS devices, Toast Kitchen Display Systems (KDS), and Toast Multi-Location Management.
“We needed a strategic partner who could provide the range of guest-facing products, ease of use, flexibility, and dedicated resources to help us drive change and accelerate growth — Toast is that partner,” says Jeremy Theisen, Chief Growth and Development Officer at Craveworthy Brands. “Since implementing Toast, we’ve seen a dramatic improvement in our team’s ability to operate more efficiently, from restaurant managers and IT support all the way up to leadership. The beauty of Toast is that it just works. I’m able to easily understand and analyze what’s going on in each restaurant, managers are able to spend less time troubleshooting and more time with guests, and anyone on our team can use Toast without a high level of technical expertise.”
Craveworthy also values Toast’s flexible ecosystem of 200+ integration partners and innovations, such as the new Toast Now mobile app, all of which help enhance the experience for restaurant teams and guests alike.
“Fast-growing restaurant companies like Craveworthy understand that they need the right technology partners in their corner in order to achieve their growth objectives and tailor guest experience across brands,” adds Kelly Esten, Senior Vice President of Enterprise at Toast. “We’re delighted to partner with Craveworthy and other tech-forward brands looking to uplevel their tech stack and build foundations for scale — all while preserving their unique guest experiences.”
