Top Technology News

Playa Bowls, the nation’s leading superfruit bowl shop with nearly 300 locations, has always been a pioneer – serving fresh, vibrant menu options and fostering strong community connections. Now, the brand is riding an even bigger wave of explosive growth, with bold expansion plans to reach a wider audience–both geographically and digitally–making healthy eating more […]

Paytronix, the leader in guest engagement for restaurants and convenience stores has announced the launch of its partnership with innovative multi-unit guest feedback and guest experience platform, Ovation. Together the two platforms aim to provide brands with deeper analysis and insight from customer feedback. Jake Levine, VP of Partnerships at Ovation expressed how the integration benefits […]

Hi Auto, a leader in conversational AI solutions for quick-service restaurant drive-thrus, is working to transform the drive-thru experience at Popeyes UK. Popeyes UK, which operates all of Popeyes Louisiana Chicken restaurants in the United Kingdom, has selected Hi Auto’s voice AI platform to improve its drive-thru operations by delivering a pleasant, consistent, and efficient […]

Philly’s Best Cheesesteaks (Philly’s Best), the authentic cheesesteak and hoagie shop that’s been Serving It Wit Pride Since 1992, announces the launch of its new loyalty program – Real Philly Rewards. Designed in partnership with Toast, this strategic initiative makes every bite rewarding as guests earn points on every purchase, personalized perks and exclusive rewards both […]

Samsung announces Mr. Pickle’s Sandwich Shop, a growing premium sandwich chain, will introduce Samsung Kiosks powered by GRUBBRR and dynamic digital menu boards. With these new solutions, Mr. Pickle’s aims to enhance operational efficiency and customer experience across its more than 60 locations. GRUBBRR’s dynamic technology, which is seamlessly integrated with Mr. Pickle’s existing PAR point-of-sale (POS) system […]

Kea, a leading Voice AI employee, launched a first-of-its-kind, self-service Voice AI. Restaurants of any size–not just major chains–can now implement AI-driven phone ordering in as little as an hour. The technology is compatible with most POS systems and seamlessly integrates hundreds of menu items, potential combinations, and customizations. By democratizing access to this fully […]

Ladle officially launches as the new parent company that unites top software solutions for the foodservice, restaurant, and grocery industries. Ladle combines three businesses backed by Nexa Equity – ComplianceMate, MeazureUp, and Storewise – bringing together the strengths  of these industry leaders to drive efficiency, compliance, and profitability for foodservice providers, restaurants,  grocery stores, and […]

Jason’s Deli, the restaurant brand renowned for its commitment to making every customer happy through quality food and service, has partnered with Cartwheel, the leading enterprise delivery management platform, to optimize its delivery operations across all channels. The technology has been rolled out across 242 Jason’s Deli corporate and franchise locations nationwide. Named among Food […]

Flybuy, the industry-leading AI-powered location engine that powers over 30,000 restaurants, retailers and grocers worldwide, is proud to announce the launch of Smart Fire, a cutting-edge technology that automates order firing to the kitchen or counter based on a customer’s location, make minutes, and pickup channel (in-store, curbside, or drive-thru). This technology is available to […]

Audivi AI announced that their Order AI quick service restaurant ordering system is ready to go to market and that they have a national restaurant chain lined-up to launch in February. Audivi AI is the first drive-thru AI voice system that meets the evolving needs of the quick service restaurant industry.  Audivi AI’s Order AI drive-thru ordering platform provides an AI-driven […]

SoundHound AI, Inc., a global leader in voice artificial intelligence, announced the next generation of its voice AI-powered platform for restaurants, enhancing its Dynamic Drive-Thru solution’s accuracy, speed, and adding seamless omnichannel ordering. Now, restaurants can extend their AI automation beyond the drive-thru to include Call-to-Order, Text-to-Order, Scan-to-Order, and In-Car Voice Ordering. With a majority […]

Sparkfly, an award-winning retail technology solutions company, announced significant growth and performance achievements for 2024. The company posted a 30 percent revenue increase year-over-year, while maintaining an exceptional 98.6 percent client retention rate and a 99.4 percent revenue retention rate. “Now more than ever, consumers are demanding greater value from their retail, QSR, and other […]

Shift4, a leader in integrated payments and commerce technology, and Global Blue, the leading specialty payments and technology platform enabling tax-free shopping, dynamic currency conversion, and payments solutions to the world’s largest retail brands, today announced they have entered into a definitive agreement under which Shift4 will acquire Global Blue for $7.50 per common share […]

Incept AI, the company bringing voice AI to the real world—starting with noisy restaurant drive-thru and phone orders—today announced a $3 million pre-seed round led by Rally Ventures, with participation from 10VC. As part of the transaction, Ben Fried, a venture partner with Rally Ventures and the former CIO of Google, will join Incept AI’s […]

GRUBBRR, a leader in self-ordering technology and automation solutions for the restaurant industry, announced its latest initiative, the GRUBBRR Guarantee. With this bold move, GRUBBRR is putting its money where its tech is and demonstrating its commitment to driving results for clients by offering a guarantee on the return on investment (ROI) of its solutions […]