Top Technology News

Bikky, a customer data platform built exclusively for multi-unit restaurants, announced a partnership with Haven Hot Chicken, a rapidly expanding Nashville-style Hot Chicken concept. Founded in 2020 by four local restauranteurs, Haven Hot Chicken has found wild success bringing the best Hot Chicken and Not Chicken its guests have ever had. The brand opened their ninth […]

Hi Auto, a leader in conversational AI for the drive-thru, announced the launch of its Smart Ordering Display interface, designed to improve the drive-thru experience in quick-service restaurants (QSRs). This new solution integrates Hi Auto’s voice AI with existing digital menu boards to dynamically display visual elements based on the conversation flow between the guest […]

SoundHound AI, a global leader in voice artificial intelligence, and Torchy’s Tacos, the cult-favorite taco chain known for its “Damn Good Tacos,” have announced the rollout of SoundHound’s advanced voice AI Smart Ordering product, now live at all 130 Torchy’s locations.  SoundHound’s Smart Ordering product has been trained on the entirety of Torchy’s Tacos menu, […]

To recover more losses for quick-service restaurant (QSR) operators from the steady increase in delivery orders, Delaget, a leading restaurant data platform company trusted by more than 30,000 restaurants, announced the expansion of its Delaget Recovery solution to address first-party delivery losses. First-party apps are increasing in popularity The use of first-party restaurant apps is gaining popularity among QSR restaurants […]

Smoothie King, the world’s largest smoothie brand and the first health and fitness fast casual brand of its kind, today announces the appointment of Jyoti Lynch as its new Chief Information Officer (CIO). Jyoti started in late October, and in this role, she will lead the brand’s technology strategy, ensuring that innovation continues to enhance Smoothie […]

Olo Inc., a leading restaurant technology provider, announced the launch of “Round Up Donations,” enabling guests to effortlessly contribute to charitable causes during checkout. Piloted in collaboration with Tropical Smoothie Cafe, this feature allows guests to round up their order total to support No Kid Hungry, a national campaign working to end childhood hunger in America, […]

Paytronix, the leader in guest engagement for restaurants and convenience stores, announced that it is launching “Additive Lead Times,” a group of new capabilities to its order throttling for Paytronix Online Ordering that help restaurants and c-stores manage the number of orders they receive and process during busy times. These improvements allow brands to set parameters […]

ResQ, a leading modern facility management platform, is shining a spotlight on the unsung heroes behind the success of restaurants and hospitality businesses this November with ‘Tradesgiving.’ To celebrate its vendors and their tradespeople, ResQ is offering a limited-time promotion for new vendor selections on the ResQ directory. Customers can enjoy 15% off (up to […]

PAR Technology, a global foodservice technology company, announced the introduction of PAR Clear — a drive-thru communications headset system built to elevate the entire customer experience. Communication at the drive-thru can make or break the customer experience, and when it falls short, it can lead to longer wait times, order errors, and reduced profitability. PAR […]

Sparkfly, an award-winning retail technology solutions company, announced results from its partnership with Costa Vida Fresh Mexican Grill, highlighting significant improvements in the restaurant brand’s customer engagement and loyalty initiatives. Since implementing Sparkfly’s comprehensive suite of solutions less than 12 months ago, Costa Vida has seen substantial improvements across key performance metrics, including: Costa Vida, […]

Cousins Subs announces its latest round of grants through the Make It Better Foundation, awarding a combined $12,500 to five nonprofit organizations in Wisconsin. These grants will support essential programs in health and wellness, hunger, and youth education, addressing pressing needs in the communities Cousins Subs serves. The five Make It Better Foundation grant recipients include: […]

Workstream, the modern payroll, HR, and hiring platform designed for the hourly business, announced the appointment of Nadeem Bajwa as Strategic Advisor. Bajwa, owner of more than 250 Papa Johns locations, brings over two decades of expertise in scaling franchise operations and implementing innovative workforce solutions. With over two decades of experience in the restaurant […]

Unified Office, a leading communications technology company offering highly reliable business communications, IoT solutions, advanced business analytics, and AI-driven products, announced today at the CVxEXPO 2024 conference their new AI-based staff engagement grading application, EngageIQ. With this new offering, the company continues to expand its suite of AI-based conversational analytics solutions. EngageIQ helps resellers deliver […]

GRUBBRR, a leader in self-ordering and automation technology for the restaurant industry, announced that it has been selected as a kiosk provider for Bojangles. The announcement was made at Bojangles’ recent annual franchisee conference, where GRUBBRR showcased its innovative self-ordering solutions, which includes the Samsung Kiosk powered by GRUBBRR, to attendees. The decision follows the […]

Dave’s Hot Chicken is turning up the heat with innovative technology, keeping the bar high for operational efficiency in the fast-casual dining industry. As one of the nation’s fastest-growing fast-casual chains, Dave’s Hot Chicken is continuing its upward trajectory by enhancing operational capabilities with the integration of Qu’s unified commerce platform. Designed to streamline the brand’s ever-expanding […]