UFood Grill signed an agreement with Nextep Systems to install self-order kiosks at all new locations, effective immediately. The UFood Grill executive team recently debuted the interactive kiosk at the 2016 International Franchise Expo in New York City and received a wonderful reception from attendees. “We’re at the forefront of empowering UFood Grill guests from […]
Freebirds fans can now purchase their favorite dishes with ease by way of the fast-casual eatery’s new mobile app. Available for download from the Google Play Store (Android) or the App Store (iOS), Freebirds’ new app allows guests to submit a mobile order for pickup, keep track of orders, re-order their favorite entrées, purchase gift […]
LYFE Kitchen, a leader in the fast-fine dining is excited to bring the latest technology to the table. This month it is launching the second phase of its technology innovations with the release of its new mobile app. The new app's features include the added convenience of remote ordering from any location, and the integration […]
The corporate drop-off catering sector is set for transformation as startup Spoonfed announces £585,000 investment to further develop industry-first end-to-end software. Spoonfed launched in 2013 when founders Willie Biggart and Murray McNicol, previous owners of a ‘meeting room food’ catering business, sought a solution to an industry trend of administrative disorganization and avoidable mistakes. The […]
Ctuit Software announced a new integration with Gusto point of sale. This integration allows Ctuit Radar to pull critical restaurant data, including sales, product mix, and labor detail, from Gusto to provide comprehensive restaurant management solutions that help restaurants reduce food and labor costs while streamlining operations. “Gusto Point of Sale is supported by a […]
More than 1 million customers have joined Chick-fil-A One, the restaurant company’s new app that allows guests to customize their order, pay in advance, and skip the line at the register. The surge quickly boosted Chick-fil-A One to the No. 1 spot in the iTunes App Store only a few hours after the app was […]
The Wendy’s Company announced that additional malicious cyber activity has recently been discovered in some franchise-operated restaurants. The company has disabled the malware where it has been detected. This latest action is the result of the Company’s continuing investigation into unusual credit card activity at some Wendy’s restaurants. Reports indicate that payment cards used legitimately at […]
The launch of Subway Digital, a new division for Subway restaurants, kicks off a multi-faceted, multi-year guest experience revolution for the quick-service leader. Created in collaboration with Accenture, a leading global professional services company, Subway Digital will build a comprehensive omni-channel strategy and implementation support team to enhance engagement and build loyalty. "We've worked to […]
Dickey’s guests will now be able to enjoy their favorite barbecue when and where they want it with the launch of Dickey’s official partnership with on-demand delivery service Favor. The delivery service will be available in several of Favor’s cities including Arlington, Dallas, College Station, Fort Worth, Frisco, McKinney, Plano, Philadelphia, and San Antonio, Texas, […]
On December 31, 2016, all retail food establishments with 20 or more locations doing business under the same name will be required to publicly post the calorie information of standard menu items. In addition to posting the calorie information clearly on the menu, covered establishments must be able to provide written nutrition information about total […]
When news broke that Wendy’s increased automation would eat into its staffing, market researcher CivicScience polled consumers to determine whether it would affect their likelihood to patron the chain. “These companies make these decisions primarily for cost-saving measures. The restaurant industry is not the first nor the only and they certainly won’t be the last […]
Wingstop debuted a multi-channel social ordering platform that allows fans to conveniently place orders via Twitter and Facebook Messenger. With this first-of-its-kind, dual-platform conversational technology, customers can start an order, customize it to include multiple flavors and sides from Wingstop’s full menu, and enjoy easy checkout without ever leaving their preferred social media channel. It’s […]
The Acrelec Group, a provider of customer experience technology and digital transformation solutions for the foodservice and retail industries, acquired Pittsburgh-based HyperActive Technologies, a U.S. supplier of outdoor restaurant technology. “Acrelec’s acquisition of HyperActive Technologies advances our mission of revolutionizing the way restaurant and retail brands engage their customers,” says Jacques Mangeot, cofounder of the […]
Loyal fans now have a new way to get the most out of their Taco John’s experience. The Mexican quick-service restaurant chain is launching TJ Rewards, a new loyalty program and mobile app for iOS and Android. In addition to sharing the latest offerings, exclusive deals, and coupons, TJ Rewards introduces a new program in which guests can […]
iMenuToGo announced a partnership with Heartland, a partnership that enables the company—one of the first innovators of online branded apps for mobile ordering—to reach the 20 percent of the restaurant industry that Heartland serves. Due to the stability and functionality of a mobile ordering application over 5 years in development, iMenuToGo has provided Heartland with […]
KFC announced the adoption of mobile pay in U.S. restaurants, allowing customers to pay for their meal in seconds in every KFC restaurant. The new system is compatible with Android Pay, Apple Pay, and Samsung Pay and is available in some restaurants beginning now, with system-wide adoption completed by the end of the summer. Mobile […]
Today, Chick-fil-A launched Chick-fil-A One, a mobile app that gives customers a new way to experience the brand. The app is designed to give customers more choices to better meet their needs, including the ability to customize their meal, order and pay in advance, and skip the line at the register, speeding up the process of […]
Postec Inc., a provider of hospitality, retail, and grocery point-of-sale systems, added another option to its portfolio: Toast. Toast is a mobile, cloud-based POS system with Android hardware and dual functionality: It’s both a restaurant point-of-sale system and a restaurant management system. In addition to the POS functions, it manages online ordering, gift cards, loyalty […]
Penn Station East Coast Subs announced its new mobile app, which includes a loyalty program. Customers can sign up for Penn Station’s new loyalty program by inputting their email address after they download the app. The app will store a barcode attached to customers’ loyalty account, which employees will scan at the register when they […]
Tropical Smoothie Café appointed Barry Schnur as chief financial and administrative officer. In addition to his roles leading the company’s fiscal functions and day-to-day operations, Schnur will play a significant role in developing and implementing technology initiatives for the franchise system. “Barry’s extensive technology background and experience leading software companies makes him a valuable addition […]
Stoelting Foodservice, a division of The Vollrath Company and manufacturer of frozen dessert equipment, announced its F231 Gravity Soft Serve/Yogurt Freezer will be a featured product in an upcoming episode of "Machines: How They Work" airing 10:32 p.m. (EST) May 12 on the Discovery Science Channel. “We are very excited to be a part of […]
Upserve acquired Breadcrumb from Groupon, creating the industry's largest cloud-based restaurant management platform serving more than 6,000 restaurants in every U.S. state. Bringing together Breadcrumb's mobile point of sale with Upserve's smart management assistant allows Upserve to deliver the most complete suite of solutions purpose-built for restaurants to increase profit, improve guest experiences, lift productivity, […]
May is National Hamburger Month and Burger 21, an award-winning, “beyond the better burger” fast-casual franchise, is paying tribute to one of the greatest staples of American cuisine by rewarding guests who download its “B Loyal” mobile app with a free Cheesy Burger offer. One lucky fan also will win free Cheesy Burgers for a […]
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