Category: Operations


Back of the House

Cicis Launches OREO Brownie Pizza

Cicis Pizza, the leading all-you-can-eat pizza buffet, has announced the launch of its latest limited-time offer: the OREO Brownie Pizza. Crafted by Cicis’ very own culinary genius, C.C. Pazzini, the OREO Brownie Pizza will be available on the buffet from Monday, April 22 through Sunday, June 2, and available online for just $6.99. The OREO […]

Paris Baguette Expanding to Ashburn, Virginia

Paris Baguette continues along an impressive growth trajectory with its most recent bakery café opening at 23710 Schooler Plaza, Ashburn VA 20148 on April 24th. Joe and Yulia Kook have varied backgrounds and experiences with Paris Baguette, the 4,000-plus-unit global bakery café franchise. However, when the two found themselves thinking of career shifts at the […]

Paris Baguette Signs Lease in San Antonio, Texas

Paris Baguette, the bakery café concept with 4,000 units worldwide, is growing quickly in America. With over 160 bakery cafés in the U.S., over 100 awarded and 70 leases signed, they have built a strong presence nationwide. Now, they are growing in San Antonio. Song, an experienced hotelier and co-owner of The Gunter Hotel which […]

Voodoo Doughnut Creates ‘In the Air’ Doughnut with Country Music Artist Kane Brown

Voodoo Doughnut, renowned for its innovative artisanal doughnuts, unveied an exciting collaboration with country music sensation Kane Brown. Introducing Kane Brown’s In The Air Doughnut, a delectable creation inspired by Kane Brown’s electrifying “In The Air” tour with a few of his favorite flavors. Handcrafted with Voodoo’s signature flair, Kane Brown’s In The Air Doughnut is […]

Slim Chickens Announces New Opening in South Carolina

Slim Chickens announced its new restaurant openings at 2089 North Beltline Boulevard, Columbia, South Carolina 29204 and 1530 S Church St., 29505. Spearheading the second Slims store in Columbia is the reputable multi-unit operating group, Break Bread Ventures, marking their 7th Slims overall. Behind Florence is multi-unit operator, Chandler Restaurant Group, this is their second opening […]



Charitable Giving

Pollo Campero Celebrates 100th Opening with St. Jude Children’s Research Hospital Commemorative Cup

Pollo Campero, the Guatemalan-born fast-casual restaurant specializing in uniquely flavorful chicken, is celebrating its 100th U.S. restaurant opening with the release of a new limited-time St. Jude Children’s Research Hospital commemorative cup that unlocks free Pollo Campero drink refills for life. Starting April 10, 2024, guests who purchase the exclusive 32-ounce cup for $5 will enjoy free […]

Dunkin’ Joy Childhood Foundation Celebrates 10th Annual Volunteer Month

The Dunkin’ Joy in Childhood Foundation, the charitable foundation supported by Dunkin’, celebrates its 10th annual volunteer month this April. Nationwide, nearly 2,000 Dunkin’ franchisees and crew members will be volunteering their time at more than 100 volunteer events at food banks in unison with Inspire Brand’s “Good Citizens Month.” In honor of the Foundation’s 10 year […]



Customer Experience

Krystal Rolls Out New Under $3 Menu

Krystal Restaurants LLC, the original quick-service restaurant chain in the South known for its iconic square sliders, is making it Krystal clear that value is available around the clock. Starting April 22 for a limited time, guests can enjoy the Krystal Meal Deal for $4.99, the 2 for $4.99 breakfast deal and the new Krystal […]

Tacombi Opens Store in Miami’s Brickell Neighborhood

Tacombi, the acclaimed Mexican taqueria, unveils its latest location in Miami with the opening of its Brickell location on May 1st. Embracing the authentic ambiance of traditional Mexican taquerias, the Brickell taqueria transports guests to the lively streets of Mexico. Positioned at the corner of S Miami Ave. and SW 7 Street, directly opposite the […]

TOUS les JOURS Opens in Oklahoma City

TOUS les JOURS, a renowned bakery café chain offering more than 300 artisan pastries, gourmet cakes and desserts baked in-store daily, has officially opened its new location in Oklahoma City. Marking the brand’s first Oklahoma location at 1841 Belle Isle Blvd., the new TOUS les JOURS franchise location introduces the Oklahoma County community to its […]

Marco’s Pizza Launches New Brand Platform

Marco’s Pizza, one of the nation’s fastest-growing pizza brands, announced the launch of a new brand platform, But Wait, There’s Marco’s, designed to disrupt routine ordering behavior and remind consumers of a tastier option – Marco’s Pizza. The opportunity to awaken consumers to the flavorful choice is significant. In fact, 66% of consumers had pizza […]


Pei Wei Plots Notable Growth and Menu Enhancements in 2023

The woks are burning bright at Pei Wei Asian Kitchen! After being acquired in 2019 by West Coast Capital, Pei Wei has been busy with enhancements to the flavor, growth and technology of the brand. Pei Wei’s partnership with Celebrity Chef Jet Tila has helped reinvent the menu with a wide variety of craveable pan-Asian […]


Shake Shack Opens First Drive-Thru in Southern Nevada

On Thursday, December 14, Shake Shack opened its first drive-thru location in Southern Nevada. The new Shack is the brand’s fifth location and first drive-thru in the state, located at 1830 W. Craig Rd., North Las Vegas, NV 89031. The first 100 guests attending the grand opening received a complimentary branded cold cup. Additionally, as […]



Roy Rogers Signs Lease to Open in Leesburg, Virginia

Roy Rogers Restaurants announced the signing of a lease for its newest location in Leesburg, Virginia. Set to open in late 2025, this eagerly awaited expansion will signify the chain’s third venture in Loudoun County, one of Northern Virginia’s strongest retail, commercial and residential markets. Located within “The Shops at Russell Branch”, a vibrant 62,000 […]

Beef-A-Roo to Open New Store in Freeport, Illinois

Beef-A-Roo, a Midwest-based restaurant that offers fresh meals at an affordable price, announced the upcoming launch of its newest restaurant in Freeport, Illinois through its innovative modular container location concept. Located at The Meadows Shopping Center on 1810-1876 S. West Ave., the new Beef-A-Roo location will mark a significant advancement in the brand’s franchise expansion strategy. Responsible for […]

The Human Bean Opens in Los Lunas, New Mexico

Baristas at The Human Bean will begin pouring coffee and other specialty beverages at 2680 Main Street NE beginning Saturday, April 20th. Customers are invited to come get a first taste of the drive-thru’s offerings, including specialty-grade coffee, real-fruit smoothies, whole-leaf teas, and hot breakfast items to-go. Local owner of the new The Human Bean location, Keith […]





POS Solutions

Restaurants Fight Back Against Pandemic with Paytronix Order & Delivery

The toughest situations foster innovation and experimentation, and that’s just how companies using the Paytronix Order & Delivery platform have tackled the COVID-crisis. Paytronix Systems, Inc., recently highlighted five brands that have successfully ramped up their takeout business with such innovations as grocery and alcohol sales, a ghost kitchen, and email marketing to support their […]

PAR Technology Announces New Brink POS Software API Integration

ParTech, Inc., a leading global provider of point of sale  solutions to the restaurant and retail industries, announced today a new partnership with Altametrics and Hubworks, a leading provider of cloud-based enterprise restaurant systems that provides food, workforce, and supply chain management to the world’s most successful restaurant companies, including Denny’s, Taco Bell, and Pizza […]



Paris Baguette Headed to Springfield, Virginia

Paris Baguette, a bakery café concept with 4,000 units worldwide, is growing quickly in America. With over 160 bakery cafés in the U.S., over 100 awarded and 70 leases signed, they have built a strong presence nationwide. Now, they are growing in Springfield. Lee, a former software consultant, is pioneering the expansion with the recent […]

QSR Automations Wins Honor at Stevie Awards for Sales & Customer Service

QSR Automations, global industry leader in kitchen automation and guest management services since 1996, has been presented with a Bronze Stevie Award in the Customer Service Department of the Year category at the 18th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top honors […]

bb.q Chicken Opens in Vienna, Virginia

bb.q Chicken, Korea’s Finest Fried Chicken, announced the launch of its latest location in Virginia. Located at 8603 Westwood Center Drive #100 in Vienna, the restaurant boasts a chicken & beer concept, offering guests the opportunity to enjoy the classic Korean pairing of chicken and beer, known as Chimaek. The opening event began with a […]


Sustainability

The Human Bean to Host Earth Day Giveback with Planting Partner Trees of the Future

The Human Bean is hosting its annual Earth Day Giveback at all locations across the U.S. next Monday, April 22nd. On this special day, every drink sold will result in one tree planted through Trees for the Future, an international nonprofit with 30+ years of history planting trees and teaching sustainable farming practices in impoverished communities. […]

Craveworthy Brands Forges Sustainability Partnership with Budderfly

Budderfly, the premier sustainability partner for businesses with repeatable footprints, announced a corporate partnership with restaurant platform company Craveworthy Brands to drive down energy consumption at Cravewothy’s corporate and franchise-owned restaurants. Craveworthy Brands owns, operates, and franchises multiple restaurant brands across the country, including Genghis Grill: where Budderfly’s Energy as a Service (EaaS) offering will first be […]

Restaurant Technologies Breaks its Own Sustainability Record

Restaurant Technologies broke its own sustainability record by recycling and converting more than 314 million pounds of used cooking oil (UCO) into renewable diesel or biodiesel in 2023, breaking the record set in 2022 by 25 million pounds. The company continues to help its 40,000 customers nationwide be more sustainable and reach their Environmental, Social, […]

Sabert Corporation Leans Into Sustainable Food Packaging

Sabert Corporation, a leading global manufacturer of innovative and sustainable food packaging solutions, announced the launch of its new Earthtel r-PRO line of round bowls and containers. Made with Sabert’s proprietary polypropylene blend containing 25% post-consumer recycled content (PCR), the new collection is 100% recyclable and meets APR guidelines for recyclability. Designed with sustainability in […]


HME Hospitality and Specialty Communications Releases New Text-to-Speech Feature

HME Hospitality and Specialty Communications announced the release of Text & Connect, a powerful new NEXEO | HDX feature used to send  real-time, personalized, text-to-speech alerts to select restaurant teams and stores via the NEXEO headset. Text & Connect revolutionizes store operations by enabling restaurant leaders to build  employee engagement, recognize outstanding performance, and deliver consistent  […]

MOD Pizza to Begin Using Bikky’s Customer Analytics Solutions

Bikky, a customer data platform built exclusively for multi-unit restaurants, announced a partnership with MOD Pizza, the purpose-led, people-first, fast casual pizza pioneer. By leveraging Bikky’s customer analytics capabilities across its entire portfolio of over 500 locations, MOD is deepening its knowledge of what marketing and menu decisions resonate with customers and as a result, increase […]

ItsaCheckmate Unveils Kiosk Solution

ItsaCheckmate, a leading restaurant ordering solutions provider, unveiled its new Kiosk solution, engineered to enhance the visual and operational standards of kiosks in the restaurant industry. This release marks a significant step forward, addressing common user experience and branding limitations found in other offerings. Many of the market’s existing kiosk solutions force brands to compromise on […]

Sparkfly Forges Partnership with Olo

Sparkfly, an award-winning retail technology solutions company, has forged a strategic partnership with Olo, a leading restaurant technology provider, to create the next-generation intelligent guest engagement ecosystem. With tens of thousands of restaurant locations already supported by Sparkfly and Olo collectively, there are significant expansion opportunities supporting growth and innovation for enterprise restaurant brands.  The […]

Steak ‘n Shake Locations Add Biometric Check-in and Checkout

PopID and Steak n Shake announced that all Steak n Shake locations in the United States now accept PopID Check In (to review favorite orders and loyalty points) and PopPay for checkout. With more than 300 locations, Steak n Shake is the first national restaurant brand in the United States to adopt biometric check-in and […]

Wayback Burgers Unveils New Rewards Program

Wayback Burgers, America’s favorite hometown burger joint and one of the nation’s fastest growing burger franchises, unveiled Wayback Rewards, its new and improved rewards program for guests. Highlighted by a new “secret menu” which will put fun, limited time menu items at members’ fingertips, members can access the new Wayback Rewards program wherever they order, whether via the app, online, […]

Black Rock Coffee Bar Implements Revel’s POS Systems

Revel Systems, an open cloud order management platform for restaurant and retail brands, announced that Black Rock Coffee Bar has successfully implemented Revel at more than 130 locations, with plans to rapidly expand nationwide. Preferring a best-of-breed approach to its technology stack, Black Rock took advantage of Revel’s existing integrations with leading solutions for loyalty, […]