Category: Operations


Back of the House

Slim Chickens Expanding to Paragould, Arkansas

Slim Chickens announced its new restaurant opening in Paragould, Arkansas, located at 1310 W Kingshighway, 72450. Spearheaded by dedicated multi-unit operator, DHR Group, this is the group’s second Arkansas location and sixth Slims restaurant opening overall. The better-chicken brand has opened more than 260 locations across the United States, Turkey, and the United Kingdom. The […]

Giordano’s Honoring 50 Years with Ode to Chicago

Giordano’s, Chicago’s hometown iconic deep-dish pizza brand, is celebrating its milestone 50th anniversary with an ode to the city that put the brand on the map. Established in 1974, Giordano’s has become synonymous with deep-dish pizza excellence, attracting not only locals but visitors across the world. In honor of this landmark moment, the world-famous Chicago […]

Wendy’s Picks ParTech to Enhance Loyalty Platform

ParTech, a global restaurant technology leader and provider of unified commerce for enterprise restaurants, announced Wendy’s has selected PAR’s industry-leading loyalty and offer solution, PAR Punchh, to advance its already successful loyalty program into the next generation of customer engagement. Wendy’s will leverage PAR Punchh’s AI-driven platform and Punchh Enterprise Support to enhance its loyalty […]



Charitable Giving

Jersey Mike’s Kicks Off 14th Annual Month of Giving Campaign

Hoping to raise a record-breaking amount for charity this March, Jersey Mike’s Subs, known for its authentic fresh sliced/fresh grilled subs, asks customers to eat a sub and help a local cause. To celebrate the company’s 14th Annual Month of Giving fundraising campaign, Jersey Mike’s locations across the country are joining forces with more than 200 local charities. During the month of […]

Papa Johns Canada Raises $55,286 for Second Harvest

Papa Johns Canada announced the company has raised $55,286 through the sales of its Shaq-a-Roni pizza for Canada’s largest food rescue organization, Second Harvest. “The Papa Johns franchise owners look forward to the Shaq-a-Roni fundraising campaign every year. It’s the perfect blend of an amazing pizza raising money for a wonderful charity partner,” says Michael Prentice, Papa Johns Franchise Business Partner. […]



Customer Experience

Biscuitville Celebrates Promotions and New Employee Additions

Biscuitville Fresh Southern recently announced promotions of internal leaders and the addition of seasoned industry veterans to the organization. In making the announcement, Biscuitville President and CEO Kathie Niven says, “We are overjoyed to celebrate the accomplishments and growth of our valued team members and to welcome new leaders to the Biscuitville family. We are […]

Pretzelmaker Announces Cinnamon Toast Crunch Cinnadust Pretzel Bites

Pretzelmaker, owned by FAT Brands Inc. and the innovator of soft Pretzel Bites, announces its latest Pretzel Bite creation – Cinnamon Toast Crunch Cinnadust Pretzel Bites. Made with Cinnamon Toast Crunch cereal’s Cinnadust mix, the irresistibly sweet bites are available for a limited time only, starting April 1 through June 30. Sprinkling joy and fun into fans’ days, […]

Music Icon Usher Becomes Dave’s Hot Chicken Franchisee

Dave’s Hot Chicken, the wildly popular Nashville-style hot chicken sensation that started out seven years ago in an East Hollywood parking lot pop-up, announced that Entertainment Icon USHER is investing in restaurants across Atlanta in the coming years. USHER will be partnering with Lawrence Kourie and Andrew Feghali, whose company is the longest-tenured Dave’s Hot […]


Pei Wei Plots Notable Growth and Menu Enhancements in 2023

The woks are burning bright at Pei Wei Asian Kitchen! After being acquired in 2019 by West Coast Capital, Pei Wei has been busy with enhancements to the flavor, growth and technology of the brand. Pei Wei’s partnership with Celebrity Chef Jet Tila has helped reinvent the menu with a wide variety of craveable pan-Asian […]


Shake Shack Opens First Drive-Thru in Southern Nevada

On Thursday, December 14, Shake Shack opened its first drive-thru location in Southern Nevada. The new Shack is the brand’s fifth location and first drive-thru in the state, located at 1830 W. Craig Rd., North Las Vegas, NV 89031. The first 100 guests attending the grand opening received a complimentary branded cold cup. Additionally, as […]



Randy’s Donuts Opens New Store in North Hollywood

Randy’s Donuts is ready to sprinkle joy in North Hollywood with its newest store on March 27, 2024. The beloved Southern California institution renowned for its mouthwatering donuts is opening a second location in the San Fernando Valley at 4805 Vineland Ave, North Hollywood, CA, 91602. The classic donut shop based in Inglewood will celebrate its Grand […]

Rita’s Announces 5-Unit Franchise Deal in Austin

Rita’s Italian Ice & Frozen Custard, a beloved brand known for its delicious Italian Ice and Frozen Custard treats, announced a multi-unit deal to bring five franchise locations to Austin, TX, with the first slated to open later in 2024. The latest Texas expansion is being driven by young, local entrepreneur Salvator Raccuglia. Raccuglia, is originally […]

Bojangles Taps Bikky as Exclusive Data and Analytics Partner

Bikky, a customer data platform built exclusively for multi-unit restaurants, announced that Bojangles, the renowned restaurant chain serving Southern chicken, biscuits, and tea, selected Bikky as their exclusive data and analytics partner. Since its founding nearly 50 years ago, Bojangles has found sustained success by putting their guests at the forefront of everything they do. […]

Round Table Pizza Rolls Out New Excalibur’s Epic Pizza

Hear ye, hear ye! Round Table Pizza, the FAT Brands pizza franchise known for its commitment to quality and authenticity, hereby announces its latest pizza offering, Excalibur’s Epic Pizza! Featuring Round Table Pizza’s most honorary (and popular) meats, banana peppers, red onions, basil and Italian herb seasoning, the delicious new pizza is sure to tempt even the most […]





POS Solutions

Restaurants Fight Back Against Pandemic with Paytronix Order & Delivery

The toughest situations foster innovation and experimentation, and that’s just how companies using the Paytronix Order & Delivery platform have tackled the COVID-crisis. Paytronix Systems, Inc., recently highlighted five brands that have successfully ramped up their takeout business with such innovations as grocery and alcohol sales, a ghost kitchen, and email marketing to support their […]

PAR Technology Announces New Brink POS Software API Integration

ParTech, Inc., a leading global provider of point of sale  solutions to the restaurant and retail industries, announced today a new partnership with Altametrics and Hubworks, a leading provider of cloud-based enterprise restaurant systems that provides food, workforce, and supply chain management to the world’s most successful restaurant companies, including Denny’s, Taco Bell, and Pizza […]



Ike’s Love & Sandwiches to Unleash Donuts

The sandwich king, Ike Shehadeh, is diving ring-first into the donut world. After dominating the sandwich scene for 15 years, the mastermind behind Ike’s Love & Sandwiches is unleashing Ike’s Donuts. Ike is bringing his signature bravado to donuts, “I’ve always been a donut guy, and I’m ready to shake things up. I’m tired of […]

Portillo’s Ups its Salad game with Two New Options

Portillo’s is taking its salad game to the next-level and inviting guests to “mix it up” with the launch of two new salads – the Spicy Chicken Chopped Salad and Chicken Pecan Salad with Bacon. These made-to-order salads join menus nationwide alongside Portillo’s other fan-favorite salads, including Greek Salad, Caesar Salad, and its famous original […]

Balance Grille Opens in Wylie, Texas

Balance Grille, the rising leader in Asian Fast Casual, continues to bring the people what they want: vibrant, fresh, and flavorful food, with their newest opening in the Dallas suburb of Wylie, bringing the brand to Texas for the first time. Founded by Prakash Karamchandani (PK) and HoChan Jang (CJ), Balance Grille is revolutionizing the fast casual […]

Portillo’s Upgrades Menu with Two New Salad Options

Portillo’s, the fast-casual restaurant concept known for its menu of unrivaled Chicago-style street food, is taking its salad game to the next-level and inviting Guests to “mix it up” with the launch of two new salads – the Spicy Chicken Chopped Salad and Chicken Pecan Salad with Bacon. These made-to-order salads join menus nationwide alongside Portillo’s other fan-favorite salads, […]


Sustainability

Panda Express Expands Partnership with Cleantech Company GridPoint

GridPoint, a leading cleantech company that decarbonizes commercial buildings and accelerates the transition to a sustainable energy future, announced an expanded partnership with Panda Express, the largest Asian dining concept in the United States. With nearly 2,500 locations and 50,000 associates, Panda Express will deploy GridPoint Intelligence to all U.S. locations during the next 18 […]

Inline Plastics Receives Key Certification from SCS Global Services

In 2020, Inline Plastics launched their reborn PET material which utilizes post-consumer content made from the latest recycling technology, Advanced Recycling. Currently, all their PET products contain 10% reborn post-consumer material. With sustainability awareness on the rise and a whirlwind of unsubstantiated claims in the industry, Inline believes it is important to have this claim […]


SageNet’s Courtney Radke Wins ‘Industry Champion Award’

SageNet, a Tulsa-based managed network, digital experience, and cybersecurity services provider, congratulates Courtney Radke, its Vice President of Innovation, Network & Security, on his Restaurant Technology Network (RTN) “Industry Champion Award.” The Restaurant Technology Network (RTN) announced the inaugural winners of the Industry Champion Award at the MURTEC industry conference held in Las Vegas, Nevada, […]

ParTech Teams with A&W to Help Fuel Growth

ParTech announced that A&W Restaurants has chosen PAR Data Central’s for Enterprise Reporting and Analytics, setting a new standard for data-driven decision-making and operational efficiency in the restaurant industry.   In a move that highlights A&W’s commitment to technological advancement and operational excellence, the renowned restaurant chain known for its signature root beer and classic American […]

Baskin-Robbins Introduces Mobile Ordering Nationwide

There’s a new way to get your faves faster. Baskin-Robbins guests nationwide can now order flavorful ice cream scoops, cool beverages and yummy sundaes for pick up ahead of time with the new updates to the BR App. With everyday favorites available in as little as 15 minutes, these new updates mean less time waiting and more […]