Category: Operations




Charitable Giving

Pollo Campero Celebrates 100th Opening with St. Jude Children’s Research Hospital Commemorative Cup

Pollo Campero, the Guatemalan-born fast-casual restaurant specializing in uniquely flavorful chicken, is celebrating its 100th U.S. restaurant opening with the release of a new limited-time St. Jude Children’s Research Hospital commemorative cup that unlocks free Pollo Campero drink refills for life. Starting April 10, 2024, guests who purchase the exclusive 32-ounce cup for $5 will enjoy free […]

Dunkin’ Joy Childhood Foundation Celebrates 10th Annual Volunteer Month

The Dunkin’ Joy in Childhood Foundation, the charitable foundation supported by Dunkin’, celebrates its 10th annual volunteer month this April. Nationwide, nearly 2,000 Dunkin’ franchisees and crew members will be volunteering their time at more than 100 volunteer events at food banks in unison with Inspire Brand’s “Good Citizens Month.” In honor of the Foundation’s 10 year […]

GiftAMeal Creates Grand Opening Packages

GiftAMeal announced the launch of its Grand Opening package tailored for restaurants seeking to make a meaningful impact as they enter new markets. Starbird Chicken, one of the nation’s first super-premium fast food crispy chicken concepts, will utilize the Grand Opening package for an upcoming restaurant opening in San Francisco, CA. This unique initiative provides […]



Customer Experience

Fatburger Agrees to 40-Unit Franchise Deal in Northern California

FAT (Fresh. Authentic. Tasty.) Brands Inc., parent company of Fatburger, Round Table Pizza and 16 other restaurant concepts, announces a new development deal to open 40 new franchised Fatburger locations across Northern California. In partnership with franchisee California Burger, Inc., Fatburger will be added to 40 existing Round Table Pizza locations over the next 10 […]

Noodles & Company Signs Franchise Deal in Portland

Noodles & Company, the national fast-casual chain known for its globally inspired noodle bowls, best-in-class service, and values-centric culture has signed a deal with DND Group Inc. to immediately acquire six restaurant locations and open a total of 10 new restaurants to the Portland, Oregon area. Opening its first location in 2025, this franchise agreement underscores Noodles & Company’s proven strategic growth in the Pacific Northwest market. Spearheading […]

The Habit Burger Grill Opens 11th Store in Florida

The Habit Burger Grill, the California-based restaurant company renowned for its award-winning Charburgers grilled over an open flame, signature sandwiches, fresh salads, and more, announces the launch of their 11th restaurant in Florida with their Cutler Bay drive-thru opening. The restaurant and drive-thru are located at 19169 S. Dixie Highway, Cutler Bay, FL 33157, and […]

Fatburger and Buffalo’s Express Location Opens in Greater New Orleans

FAT Brands announced the openings of its first Fatburger and Buffalo’s Express location in the Greater New Orleans area. The new Fatburger and Buffalo’s Express Pearl River restaurant, located in the I-59 Pilot Travel Center north of New Orleans, will serve passersby its famous, all-American fare, including custom-built burgers, award-winning wings, Fat Fries, and hand-scooped […]


Pei Wei Plots Notable Growth and Menu Enhancements in 2023

The woks are burning bright at Pei Wei Asian Kitchen! After being acquired in 2019 by West Coast Capital, Pei Wei has been busy with enhancements to the flavor, growth and technology of the brand. Pei Wei’s partnership with Celebrity Chef Jet Tila has helped reinvent the menu with a wide variety of craveable pan-Asian […]


Shake Shack Opens First Drive-Thru in Southern Nevada

On Thursday, December 14, Shake Shack opened its first drive-thru location in Southern Nevada. The new Shack is the brand’s fifth location and first drive-thru in the state, located at 1830 W. Craig Rd., North Las Vegas, NV 89031. The first 100 guests attending the grand opening received a complimentary branded cold cup. Additionally, as […]


Employee Management

Marco’s Pizza Bolsters Marketing Team with New Hires

Marco’s Pizza announced the appointment of three marketing leaders as it continues to drive product innovation and enhance the customer experience. Joining the team are Ben Halliwell as senior vice president of digital marketing, Tanisha Chea as vice president of brand marketing and Kathleen Kennedy as director of culinary innovation. After being appointed in June […]


Pretzelmaker to Offer Free Pretzel Bites on National Pretzel Day

Pretzelmaker, owned by FAT Brands Inc. and innovator of Pretzel Bites, is once again rolling out Free Pretzel Bites to celebrate National Pretzel Day. This National Pretzel Day, April 26, fans can grab one free Small Original Pretzel Bites, Original Salted or Unsalted, in-store at participating Pretzelmaker locations nationwide. “Offering a great deal for National Pretzel Day is a longstanding tradition at Pretzelmaker,” says […]

Wetzel’s Pretzels Opens Inside Walmart in Aurora, Colorado

Wetzel’s Pretzels (Wetzel’s), the nation’s fun-loving pretzel brand, recently expanded in Aurora, and pretzels are the first thing on Walmart shoppers’ lists. The new bakery will be owned and operated by one of Wetzel’s distinguished ‘Access to Equity’ entrepreneurs and restaurant industry veteran, Juveisa Prada. The brand’s Access to Equity program was created to improve inclusivity for women and minorities […]

The Human Bean Opens in River Edge, New Jersey

Baristas at The Human Bean will begin pouring coffee and other specialty beverages at 101 Midland Ave beginning this Tuesday, April 16th. Customers are invited to come get a first taste of the Cafe’s offerings, including specialty-grade coffee, real-fruit smoothies, whole-leaf teas, and hot breakfast items to-go. Local owners of the new The Human Bean location, […]

Popeyes Offers $4.20 Chicken Sandwich Deal for 4/20

Popeyes is elevating the holiday with a smokin’ deal and a new Munchies Menu that’s sure to satisfy all cravings.  Starting today through Saturday, 4/20, guests can order off the Munchies Menu and get a mouthwatering Chicken Sandwich (Classic, Spicy, Blackened or Spicy Blackened) for only $4.20 and fan-favorite sides like Cajun Fries, Mac & Cheese, Mashed Potatoes and more for […]

Bojangles to Venture West with Franchise Deal in Los Angeles

Bojangles, the Carolina-born restaurant chain specializing in craveable breakfast and Southern-style chicken, biscuits and tea, has announced the signing of a 30-unit agreement that will bring the concept to Los Angeles for the first time.  The agreement, spearheaded by seasoned entrepreneur Lorenzo Boucetta and Poulet Brothers, LLC, is expected to introduce Bojangles to Los Angeles […]

Black Rock Coffee Bar Implements Revel’s POS Systems

Revel Systems, an open cloud order management platform for restaurant and retail brands, announced that Black Rock Coffee Bar has successfully implemented Revel at more than 130 locations, with plans to rapidly expand nationwide. Preferring a best-of-breed approach to its technology stack, Black Rock took advantage of Revel’s existing integrations with leading solutions for loyalty, […]





POS Solutions

Restaurants Fight Back Against Pandemic with Paytronix Order & Delivery

The toughest situations foster innovation and experimentation, and that’s just how companies using the Paytronix Order & Delivery platform have tackled the COVID-crisis. Paytronix Systems, Inc., recently highlighted five brands that have successfully ramped up their takeout business with such innovations as grocery and alcohol sales, a ghost kitchen, and email marketing to support their […]

PAR Technology Announces New Brink POS Software API Integration

ParTech, Inc., a leading global provider of point of sale  solutions to the restaurant and retail industries, announced today a new partnership with Altametrics and Hubworks, a leading provider of cloud-based enterprise restaurant systems that provides food, workforce, and supply chain management to the world’s most successful restaurant companies, including Denny’s, Taco Bell, and Pizza […]



Philz Coffee Adds Oatmeal Cookie Cold Brew to Menu

For the first time in two years, Philz Coffee is adding a new, plant-based beverage to its menu with the introduction of Oatmeal Cookie Cold Brew, available now through June 10.    Oatmeal Cookie Cold Brew combines notes of caramelized brown sugar, oats and cinnamon spice with the smooth and refreshing Philz Mission Cold Brew coffee […]

Mountain Mike’s Names Carol DeNembo Marketing Chief

Mountain Mike’s Pizza named longtime foodservice marketing executive and experienced restaurant-industry leader Carol DeNembo as Chief Marketing Officer (CMO). Since being hired by Mountain Mike’s Pizza in 2018 as Vice President of Marketing, brand visibility and awareness have skyrocketed. “Since her arrival, Carol has been an invaluable asset and an absolute marketing powerhouse for Mountain […]


Sustainability

Craveworthy Brands Forges Sustainability Partnership with Budderfly

Budderfly, the premier sustainability partner for businesses with repeatable footprints, announced a corporate partnership with restaurant platform company Craveworthy Brands to drive down energy consumption at Cravewothy’s corporate and franchise-owned restaurants. Craveworthy Brands owns, operates, and franchises multiple restaurant brands across the country, including Genghis Grill: where Budderfly’s Energy as a Service (EaaS) offering will first be […]

Restaurant Technologies Breaks its Own Sustainability Record

Restaurant Technologies broke its own sustainability record by recycling and converting more than 314 million pounds of used cooking oil (UCO) into renewable diesel or biodiesel in 2023, breaking the record set in 2022 by 25 million pounds. The company continues to help its 40,000 customers nationwide be more sustainable and reach their Environmental, Social, […]

Sabert Corporation Leans Into Sustainable Food Packaging

Sabert Corporation, a leading global manufacturer of innovative and sustainable food packaging solutions, announced the launch of its new Earthtel r-PRO line of round bowls and containers. Made with Sabert’s proprietary polypropylene blend containing 25% post-consumer recycled content (PCR), the new collection is 100% recyclable and meets APR guidelines for recyclability. Designed with sustainability in […]


MOD Pizza to Begin Using Bikky’s Customer Analytics Solutions

Bikky, a customer data platform built exclusively for multi-unit restaurants, announced a partnership with MOD Pizza, the purpose-led, people-first, fast casual pizza pioneer. By leveraging Bikky’s customer analytics capabilities across its entire portfolio of over 500 locations, MOD is deepening its knowledge of what marketing and menu decisions resonate with customers and as a result, increase […]

ItsaCheckmate Unveils Kiosk Solution

ItsaCheckmate, a leading restaurant ordering solutions provider, unveiled its new Kiosk solution, engineered to enhance the visual and operational standards of kiosks in the restaurant industry. This release marks a significant step forward, addressing common user experience and branding limitations found in other offerings. Many of the market’s existing kiosk solutions force brands to compromise on […]

Sparkfly Forges Partnership with Olo

Sparkfly, an award-winning retail technology solutions company, has forged a strategic partnership with Olo, a leading restaurant technology provider, to create the next-generation intelligent guest engagement ecosystem. With tens of thousands of restaurant locations already supported by Sparkfly and Olo collectively, there are significant expansion opportunities supporting growth and innovation for enterprise restaurant brands.  The […]

Steak ‘n Shake Locations Add Biometric Check-in and Checkout

PopID and Steak n Shake announced that all Steak n Shake locations in the United States now accept PopID Check In (to review favorite orders and loyalty points) and PopPay for checkout. With more than 300 locations, Steak n Shake is the first national restaurant brand in the United States to adopt biometric check-in and […]

Wayback Burgers Unveils New Rewards Program

Wayback Burgers, America’s favorite hometown burger joint and one of the nation’s fastest growing burger franchises, unveiled Wayback Rewards, its new and improved rewards program for guests. Highlighted by a new “secret menu” which will put fun, limited time menu items at members’ fingertips, members can access the new Wayback Rewards program wherever they order, whether via the app, online, […]

ItsaCheckmate Announces New Digital Menu Management Solution

ItsaCheckmate, a leading restaurant ordering solutions provider, announced its new enterprise-grade digital menu management solution today. This solution introduces a comprehensive suite of tools, including an advanced catalog system, customizable menu templates, and dynamic availability grids, designed to empower restaurants to manage their online presence with precision and flexibility. Previously, restaurants were hampered by limitations […]

Olo Launches ‘Smart Cross-Sells’ Feature to Increase Guest Engagement and Sales

Olo Inc., a leading restaurant technology provider, announced Smart Cross-Sells, a new ordering feature empowering brands to increase guest engagement and average order value by providing dynamic, personalized suggestions during the ordering and checkout process. Over a dozen additional product features are now available across Olo’s three product suites Order, Pay, and Engage, to help restaurants increase orders, […]