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Making the Dean’s List
Brands adjust operations, hours to thrive on college campuses.
Promise for the Future
Auntie Anne’s invests in tomorrow’s talent by partnering with a youth development organization.
Revising a struggling customer loyalty program takes a lot of work, but it can really pay off.
Expect the Unexpected
Brands must prepare restaurants and employees for all types of emergencies.
Get a Grip on Big Data
Brands must cope with a new analytics trend to get the most out of marketing and operations.
The New Face of R&D
Brands look to fans, social media to develop new products and flavors.
The Main Event
Hosting events can bring new customers to the table, increase revenue, and enhance branding efforts.
Dual drive thrus may help a busy unit keep up with customer demand, but they also come with a unique set of challenges.
In the Navy Now
Pita Pit teams up with the Navy for its first mobile unit.
The Sum of Its Parts
Is Mimi’s Cafe’s new segmented model all things to all people, or something for everyone?
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