Category: Operations


Back of the House

Smoothie King Looks to Triple Las Vegas Footprint

Smoothie King announced the signing of development agreements that will bring seven new locations to Las Vegas. The expansion more than triples Smoothie King’s footprint in the market and is part of the larger growth path that the smoothie brand announced earlier this year, forecasting 100 new store openings in 2024. Smoothie King currently has […]

Shaq’s Big Chicken Signs Six-Unit Deal to Grow in Texas and Louisiana

Big Chicken, the star-powered fast-casual chicken concept founded by legendary Hall of Famer and celebrated entrepreneur Shaquille O’Neal, announced today that it has signed a six-unit development agreement with experienced restaurant operator, Jason Ratlif. This industry veteran is set to be a foundational part of the ongoing economic transformation happening from Tyler and Upper East […]

RATIONAL Wins ENERGY STAR Partner of the Year Award

RATIONAL, a leading manufacturer of intelligent cooking equipment for commercial kitchens, is proud to announce that it has received the 2024 ENERGY STAR Partner of the Year award from the U.S. Environmental Protection Agency. “Receiving the ENERGY STAR Partner of the Year Award is a tremendous honor for everyone at RATIONAL. It’s a testament to […]

Study: Consumers Have Emotional Connection with Direct Mail Ads

A new consumer survey and strategic industry data analysis conducted byVericast illustrates why print advertisements remain in style. They play a critical and emotional role in how consumers choose to engage with and purchase from brands. Vericast’s Direct Mail Influence Study builds upon findings from studies conducted for the United States Postal Service (USPS) by […]

Slim Chickens Headed to Owensboro, Kentucky

Slim Chickens announced its new restaurant opening at 3724 Frederica St, 42303 in Owensboro, Kentucky. Seasoned multi-unit operating group Houchens Food Group is spearheading the opening. This is the group’s sixth Kentucky location and their 11th Slims restaurant opening overall.  The better-chicken brand has opened more than 260 locations across the United States and the United Kingdom. […]



Charitable Giving

Jersey Mike’s Kicks Off 14th Annual Month of Giving Campaign

Hoping to raise a record-breaking amount for charity this March, Jersey Mike’s Subs, known for its authentic fresh sliced/fresh grilled subs, asks customers to eat a sub and help a local cause. To celebrate the company’s 14th Annual Month of Giving fundraising campaign, Jersey Mike’s locations across the country are joining forces with more than 200 local charities. During the month of […]

Papa Johns Canada Raises $55,286 for Second Harvest

Papa Johns Canada announced the company has raised $55,286 through the sales of its Shaq-a-Roni pizza for Canada’s largest food rescue organization, Second Harvest. “The Papa Johns franchise owners look forward to the Shaq-a-Roni fundraising campaign every year. It’s the perfect blend of an amazing pizza raising money for a wonderful charity partner,” says Michael Prentice, Papa Johns Franchise Business Partner. […]



Customer Experience

Super Chix Opens Second Location in State of Washington

SUPER CHIX (www.superchix.com) announced the opening of its second location in the state of Washington. The new SUPER CHIX restaurant is located at 1507 S 348th St. Suite K-201, Federal Way, WA 98003 – phone number (253) 252-2551. “On the heels of ten new openings in 2023, including the Puyallup, WA Super Chix in August, we are excited for the second Washington and […]

Pizza Factory Opens in Jerome, Idaho

Pizza Factory, a West Coast pizza icon that is growing its popular reach across Idaho, announces the opening of its newest restaurant in Jerome. Conveniently situated at 3230 S Lincoln Ave, the new restaurant is owned and operated by Tracey and Julie Emery and will open on March 27. Julie brings 33 years of food […]

Chicken Salad Chick to Open in Greenville, North Carolina

Chicken Salad Chick, the nation’s only fast casual chicken salad restaurant concept, announced its 14th North Carolina restaurant opening in Greenville at 112 Redbanks Road. Featuring a convenient drive-thru, Chicken Salad Chick of Greenville is owned by the same experienced team who brought the beloved brand to Fayetteville in 2022 and is opening another location in Jacksonville […]

Graze Craze Breaks Records in 2023

Graze Craze, the world’s leading charcuterie franchise, is celebrating 2023 as a record-breaking year of growth where it nearly doubled its brand footprint, opening 35 new locations throughout the year. The brand made entry into new U.S. states including Arizona, Arkansas, Delaware, Illinois, Missouri, Ohio, Nevada, and New Mexico, as well as launched international operations […]

The Habit Burger Grill Opens New Store in Las Vegas

The Habit Burger Grill, the California-based restaurant company renowned for its award-winning Charburgers grilled over an open flame, signature sandwiches, fresh salads, and more, announces their new drive-thru grand opening in Las Vegas, its ninth restaurant in Nevada. The restaurant and drive-thru are located at 8640 W. Sunset Rd., Las Vegas, NV 89148. Their famous […]

The Human Bean Opens in Georgetown

Baristas at The Human Bean will begin pouring coffee and other specialty beverages at 3117 Williams Drive in Georgetown beginning Thursday, March 28th. Customers are invited to come get a first taste of the drive-thru’s offerings, including specialty-grade coffee, real-fruit smoothies, whole-leaf teas, and hot breakfast items to-go. Local owners of the new Human Bean location, […]

Women Now Constitute 51 Percent of KFC’s Collective Team

During the celebration of Women’s History Month, KFC announced that it has successfully achieved parity between women and men globally across its corporate offices, referred to as restaurant support centers (RSCs). Women now constitute 51 percent of the collective team. KFC recognizes the importance of ensuring its team reflects its global customer base. By embracing […]


Pei Wei Plots Notable Growth and Menu Enhancements in 2023

The woks are burning bright at Pei Wei Asian Kitchen! After being acquired in 2019 by West Coast Capital, Pei Wei has been busy with enhancements to the flavor, growth and technology of the brand. Pei Wei’s partnership with Celebrity Chef Jet Tila has helped reinvent the menu with a wide variety of craveable pan-Asian […]


Shake Shack Opens First Drive-Thru in Southern Nevada

On Thursday, December 14, Shake Shack opened its first drive-thru location in Southern Nevada. The new Shack is the brand’s fifth location and first drive-thru in the state, located at 1830 W. Craig Rd., North Las Vegas, NV 89031. The first 100 guests attending the grand opening received a complimentary branded cold cup. Additionally, as […]


Employee Management

Biscuitville Celebrates Promotions and New Employee Additions

Biscuitville Fresh Southern recently announced promotions of internal leaders and the addition of seasoned industry veterans to the organization. In making the announcement, Biscuitville President and CEO Kathie Niven says, “We are overjoyed to celebrate the accomplishments and growth of our valued team members and to welcome new leaders to the Biscuitville family. We are […]


Wendy’s Picks ParTech to Enhance Loyalty Platform

ParTech, a global restaurant technology leader and provider of unified commerce for enterprise restaurants, announced Wendy’s has selected PAR’s industry-leading loyalty and offer solution, PAR Punchh, to advance its already successful loyalty program into the next generation of customer engagement. Wendy’s will leverage PAR Punchh’s AI-driven platform and Punchh Enterprise Support to enhance its loyalty […]

Randy’s Donuts Opens New Store in North Hollywood

Randy’s Donuts is ready to sprinkle joy in North Hollywood with its newest store on March 27, 2024. The beloved Southern California institution renowned for its mouthwatering donuts is opening a second location in the San Fernando Valley at 4805 Vineland Ave, North Hollywood, CA, 91602. The classic donut shop based in Inglewood will celebrate its Grand […]

Rita’s Announces 5-Unit Franchise Deal in Austin

Rita’s Italian Ice & Frozen Custard, a beloved brand known for its delicious Italian Ice and Frozen Custard treats, announced a multi-unit deal to bring five franchise locations to Austin, TX, with the first slated to open later in 2024. The latest Texas expansion is being driven by young, local entrepreneur Salvator Raccuglia. Raccuglia, is originally […]

Bojangles Taps Bikky as Exclusive Data and Analytics Partner

Bikky, a customer data platform built exclusively for multi-unit restaurants, announced that Bojangles, the renowned restaurant chain serving Southern chicken, biscuits, and tea, selected Bikky as their exclusive data and analytics partner. Since its founding nearly 50 years ago, Bojangles has found sustained success by putting their guests at the forefront of everything they do. […]





POS Solutions

Restaurants Fight Back Against Pandemic with Paytronix Order & Delivery

The toughest situations foster innovation and experimentation, and that’s just how companies using the Paytronix Order & Delivery platform have tackled the COVID-crisis. Paytronix Systems, Inc., recently highlighted five brands that have successfully ramped up their takeout business with such innovations as grocery and alcohol sales, a ghost kitchen, and email marketing to support their […]

PAR Technology Announces New Brink POS Software API Integration

ParTech, Inc., a leading global provider of point of sale  solutions to the restaurant and retail industries, announced today a new partnership with Altametrics and Hubworks, a leading provider of cloud-based enterprise restaurant systems that provides food, workforce, and supply chain management to the world’s most successful restaurant companies, including Denny’s, Taco Bell, and Pizza […]



Revenue Management Solutions Launches AI-Powered Price Studio Dashboard

Revenue Management Solutions, a global leader in restaurant data analytics, unveiled Price Studio, a groundbreaking AI-powered dashboard that will evolve strategic restaurant pricing and deliver new levels of profitability for restaurant brands. Price Studio sets a new standard in restaurant pricing strategy by marrying RMS’ unparalleled expertise with the latest AI technology. The easy-to-use solution […]

Slim Chickens Expanding to Paragould, Arkansas

Slim Chickens announced its new restaurant opening in Paragould, Arkansas, located at 1310 W Kingshighway, 72450. Spearheaded by dedicated multi-unit operator, DHR Group, this is the group’s second Arkansas location and sixth Slims restaurant opening overall. The better-chicken brand has opened more than 260 locations across the United States, Turkey, and the United Kingdom. The […]

Giordano’s Honoring 50 Years with Ode to Chicago

Giordano’s, Chicago’s hometown iconic deep-dish pizza brand, is celebrating its milestone 50th anniversary with an ode to the city that put the brand on the map. Established in 1974, Giordano’s has become synonymous with deep-dish pizza excellence, attracting not only locals but visitors across the world. In honor of this landmark moment, the world-famous Chicago […]


Sustainability

Panda Express Expands Partnership with Cleantech Company GridPoint

GridPoint, a leading cleantech company that decarbonizes commercial buildings and accelerates the transition to a sustainable energy future, announced an expanded partnership with Panda Express, the largest Asian dining concept in the United States. With nearly 2,500 locations and 50,000 associates, Panda Express will deploy GridPoint Intelligence to all U.S. locations during the next 18 […]

Inline Plastics Receives Key Certification from SCS Global Services

In 2020, Inline Plastics launched their reborn PET material which utilizes post-consumer content made from the latest recycling technology, Advanced Recycling. Currently, all their PET products contain 10% reborn post-consumer material. With sustainability awareness on the rise and a whirlwind of unsubstantiated claims in the industry, Inline believes it is important to have this claim […]


SageNet’s Courtney Radke Wins ‘Industry Champion Award’

SageNet, a Tulsa-based managed network, digital experience, and cybersecurity services provider, congratulates Courtney Radke, its Vice President of Innovation, Network & Security, on his Restaurant Technology Network (RTN) “Industry Champion Award.” The Restaurant Technology Network (RTN) announced the inaugural winners of the Industry Champion Award at the MURTEC industry conference held in Las Vegas, Nevada, […]

ParTech Teams with A&W to Help Fuel Growth

ParTech announced that A&W Restaurants has chosen PAR Data Central’s for Enterprise Reporting and Analytics, setting a new standard for data-driven decision-making and operational efficiency in the restaurant industry.   In a move that highlights A&W’s commitment to technological advancement and operational excellence, the renowned restaurant chain known for its signature root beer and classic American […]

Baskin-Robbins Introduces Mobile Ordering Nationwide

There’s a new way to get your faves faster. Baskin-Robbins guests nationwide can now order flavorful ice cream scoops, cool beverages and yummy sundaes for pick up ahead of time with the new updates to the BR App. With everyday favorites available in as little as 15 minutes, these new updates mean less time waiting and more […]