Ordering
Tamper-Evident Labels Drive Consumer Confidence During Coronavirus Crisis
Right now, one of the most pressing concerns for quick-service restaurant operators is how to reassure the public that their takeout and delivery orders have not been touched by a
Uber Eats to Waive Delivery Fees, Donate Meals
Uber Eats announced Monday several measures to assist independent restaurants in the midst of financial fallout from COVID-19, including waiving delivery fees and donating free meals.
Grubhub Suspends Commission Payments to Help Independents
In a move to help restaurants grappling with the coronavirus fallout, Grubhub announced Friday that it will suspend collection of up to $100 million in commission payments from independent restaura
Why Ghost Kitchens Need to Have Soul, Too
Restaurants built around the ghost-kitchen model may not have their own location, but that doesn’t mean they can’t make a deeper connection with guests.
Taco Bell to Debut 'Fast Social' Cantina Prototype
Building off what it started five years ago, Taco Bell plans to revamp its urban Cantina concept with new “fast-social” restaurants in New York and California.
Creating a Digital Ecosystem Customers Really Want
Across nearly every industry, customer expectations and standards have changed.
Taco Bell Activates Veggie-Only Kiosk Feature
On March 12, Taco Bell will officially activate Veggie Mode, a single-swipe feature that instantly transforms the menu to show only vegetarian items on self-service ordering kiosks nationwide.
The Artificial Era Has Arrived in Fast Food
Later this year, Zaucer Pizza co-CEO Aaron Roberts will begin testing an artificial intelligence–equipped pizza-making platform in his Washington state restaurants.