Panera Expands Ordering through Google Platforms
Panera is making it easier to order food through Google Search, Google Maps and Google Assistant.
Ordering
Is In-House Delivery the Future for Restaurants?
Two fast casuals have started self-delivery programs to control the full experience.
Starbucks to Take Page from Chick-fil-A’s Drive-Thru Playbook
Employees will soon take orders in line as the java giant adjusts to a changing consumer.
Restaurants Make the Quick Pivot to Off-Premises
It was already the trend to watch in foodservice. But the brands that were able to quickly adapt to the off-premises-only model have fared the best during the pandemic.
How Drive-Thru Restaurants Can Thrive in the Age of Social Distancing
Technology-enabled flexibility, efficiency, and customer safety.
Del Taco Creates 'Guac-Thrus' for One-Day Only
Del Taco Restaurants announced it is turning its drive-thrus across the country into “Guac-Thrus.” Del Taco’s Guac-Thrus will be open for one-day only on Friday, July 24, to celebrate National Drive-T
Is Consolidation the Future of Restaurant Technology?
The industry can find clues in the history of travel marketplaces.
How the Uber and Postmates Merger Impacts the Industry
Third parties are striving for profit, but struggles remain.
How Panda Express is Taking Charge of Delivery
The 2,200-unit chain accelerated its plans for direct delivery amid pandemic.
Contactless Carryout Isn't Going Anywhere
A COVID-19 lifeline for many restaurants, the option holds lasting appeal.