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How to Chart Your International Growth
Strategic tweaks can keep a brand’s international boom from going bust.
Online advertising helps operators reach niche customers.
Subway Stands to Win the Innovation Game
More quick serves are expanding their menus, but Subway’s new premium ingredients could bring in the most customers.
Choosing the right security services partner protects against breeches, allows operators to focus on business.
Checking in on the EMV Migration
Following the liability shift, operators look to balance security and efficiency.
Food on Demand
On-demand takeout and delivery signal a paradigm shift away from drive thru.
Embrace Your Big Data, Part II
Four steps to growing your business through information management.
Embrace Your Big Data
Three reasons why analytics can mean better business.
Chipotle Looks for Fresh Start
Following a rash of food-borne outbreaks, Chipotle hopes to maintain customer loyalty.
Five Packaging Trends for 2016
Whether through customizable formats or artisan appeal, proper packaging can enhance the customer experience.
U.S. Adds 12,300 Franchise Jobs in July
U.S. private-sector franchise jobs increased by 12,300 during the month of July 2013, according to the ADP National Franchise Report.
Burger Chains Are Popular, But Guest Satisfaction Is Lacking
Quick service is a crowded market, but one segment has to take the lead. And for the time being, it looks like burger chains are the top pick.
July Sales Fall Slightly, Customer Optimism Rises
Black Box Intelligence and People Report released the Restaurant Industry Snapshot for July, reporting negative sales during July, the second straight...
FONA Named One of Chicago's Best Companies to Work For
FONA International, creator and manufacturer of complete flavor solutions for some of the world's leading food, beverage, nutraceutical, and pharmaceu...
Consumers Indulge While Eating Out
Despite efforts to get U.S. consumers to eat healthier at restaurants, only 24 percent of U.S.
Jimmy John’s, Chipotle Ranked Among Fastest-Growing Chains
The list of the fastest-growing retailers this year tells a story of consumers’ growing affinity for fast-fashion, specialty grocery items, and appare...
Latinos Stay Connected at Meal Time
Every 30 seconds, a Hispanic turns 18 years old in the U.S., amplifying the influence of the country's fastest-growing ethnic minority.
KFC Among U.S. Brands that Dominate Chinese Market
Millward Brown has announced the 20 most powerful brands in China, a list dominated by U.S. brands and led by KFC.
Zaxby’s Declared Most Craveable by Technomic Study
Zaxby’s, known for its “indescribably good” chicken, can now call itself “the most craveable” fast-casual restaurant in America, according to a recent...
Study: Quick Serves Miss Opportunity in Customer Service
Empathica Inc., a leading global provider of Customer Experience Management (CEM) solutions to some of the world's most respected multi-unit enterpris...
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#getfried Fry Café Signs Master Franchise Deal in Middle East
Just Salad Shows Its Pride with Rainbow Salad
Pieology Opens First Maryland Store in Gaithersburg
Dickey's Signs Eight-Unit Texas-Louisiana Deal
CCW Obtains Green Seal Certification
Krystal Honors Trio of Suppliers
Honey Butter Chefs Put a Midwest Spin on Fried Chicken
Tim Hortons Donates 100 Percent Sales to Camp Day
Nando's Opens New Ontario Location
Togo's Celebrates 45 Years with Chicken Caprese Wrap
Ones to Watch