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Small Chains Embrace Change
Brands with a smaller footprint focus more on customer feedback.
Escaping the Burn-and-Churn Employee Treadmill
Develop a robust internal culture and incentives to reduce employee turnover.
Coffee Concepts Can Target Lunch Guests with Demographic Data
A new study shows where morning concepts Dunkin’ Donuts and Starbucks can find their persuadable lunch customers.
5 Advantages with Cloud Accounting
Save time and money by making the switch to a Web-based system.
Prospering Over the Long Term
How embracing and optimizing unit economics can create investment grade franchises.
Local SEO: The Most Powerful Customer Acquisition Strategy
Local search engine optimization has proved its ability to drive in-store sales.
5 Ways to Get More Diners with Yelp
Leveraging the online review site can maximize your restaurant’s exposure.
Getting a Head Start
Three business decisions every aspiring restaurateur should know.
How to Improve Your Food Safety
These steps can help ensure your operation doesn’t face the catastrophe that is a food-borne illness.
The Proof is in the Pizza
Social proof could be reason enough to invest more in a delivery operation.
Study: Quick Serves Miss Opportunity in Customer Service
Empathica Inc., a leading global provider of Customer Experience Management (CEM) solutions to some of the world's most respected multi-unit enterpris...
Taco Bell Kicks Kids’ Meals, Toys To The Curb
Taco Bell made news early this week with CEO Greg Creed’s announcement that the brand would scrap kids’ meals and toys by January 2014—all in the name...
iTi Tropicals Hits YouTube With Tropical Fruit Videos
iTi Tropicals has launched a YouTube channel for food product developers that contains lively and informative videos, providing an in-depth look at so...
Bojangles’ Secures Spot As Fastest-Growing Chicken Chain
Bojangles’, a rapidly growingquick-service restaurant franchise known for its seasoned and marinated chicken, made-from-scratch buttermilk biscuits, D...
Restaurants Made Up 75% of Franchise Job Growth in June
U.S. private-sector franchise jobs increased by 27,910 during the month of June 2013, according to the ADP National Franchise Report.
Delivery Could Boost Sales, Especially With Hispanics
According to Restaurant DemandTracker, a recent survey of restaurant customers in the United States shows that some customers are looking for quick-se...
Restaurants To Face Competition From Retailers
Home meal replacements or prepared foods from supermarkets, drug stores, and other retail outlets will continue to capture share of the meal/snacks ma...
Fish and Seafood Sales Hit $14.7B in 2012
Total retail sales of fish and seafood products exceeded $14.7 billion in 2012, up from $13.3 billion in 2008, according to “Fish and Seafood Trends i...
Restaurant Industry Sales Fell Flat in June
Black Box Intelligence and People Report released the Restaurant Industry Snapshot for June, reporting flat sales during the month—a disappointment af...
Foodservice Dollar Volume Growth Slipped in June
First Data Corporation, a global leader in electronic commerce and payment processing, released its First Data SpendTrend analysis for June 1 to 28, 2...
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TLT Food To Debut in Pasadena, CA
Smoothie King Hits 800-Store Mark
Wingstop Welcomes New General Counsel
Corner Bakery Cafe Crafts Limited-Time Italian Menu
Starbucks Names New Executive Creative Director
Krystal and Tabasco Fuse for ‘Fired Up’ Menu and 3D Art
Dickey's To Launch Chicknic Pack with Whole Chicken
Chipotle Getting Into Burger Business with Tasty Made
Beefsteak Grows D.C. Presence and Debuts in PA
Firenza Pizza To Open Five New NC Locations