How does a cult-favorite restaurant chain embrace the masses? It’s a multi-tiered strategy from store design to digital campaigns to rethinking every customer touchpoint along the way. Potbelly CMO David Daniels joins QSR Uncut this week to talk about the sandwich legend’s approach to guest engagement and what’s still to come.
More Episodes Like This
You might also like...
Local Kitchens Teams with Tue Nguyen on Menu Launch
Local Kitchens—the category-defining restaurant brand known for its elevated menu of multi-cuisine offerings developed in collaboration with celebrity chefs and beloved restaurants—has teamed up with social media sensation and recent Forbes “30 Under 30” honoree Tue Nguyen (aka TwayDaBae) to collaborate on the creation of a new menu launching February 6. This partnership is Local […]
Cousins Subs Announces New Wisconsin Location in Janesville
Cousins Subs announced the opening of its newest location in Janesville, Wis., on Monday, February 3. With 95 locations, including 59 corporately owned, Cousins Subs continues to expand, bringing its signature deli fresh and grilled to order subs to the Janesville community as part of its reinvestment in the Madison area. The new 2,200-square-foot restaurant […]
National Restaurant Association’s Hudson Riehle to Retire in April
The National Restaurant Association announced that Hudson Riehle, senior vice president of the organization’s Research and Knowledge Group, will retire in April. For more than 38 years, Riehle has provided the data and thought leadership that defined the restaurant and foodservice industry. From the Association’s forecast of annual sales and employment growth, to showing the […]
Salata Salad Kitchen to Enter South Carolina on 3-Store Deal
Salata Salad Kitchen, the built-to-order salad kitchen that allows guests to customize and create meals that fit their lifestyle, has signed an agreement for three restaurants to officially enter South Carolina. Local husband-and-wife duo Brian and Keri Leachman will develop Salata restaurants across Myrtle Beach and Greenville, expanding the brand’s footprint into a new state […]
Papa Murphy’s Donates 400 Pizzas to Families Impacted by Shooting in Wisconsin
Papa Murphy’s, a longstanding part of the Madison community for over 25 years, is continuing its commitment to give back to local neighborhoods by supporting families affected by the tragic shooting at Abundant Life Christian School in December 2024. The local franchise, owned by father-son duo Joel and Nicholas Meyer, donated 400 pizzas to Abundant […]
Paris Baguette Opens Store in Cincinnati
Paris Baguette, the bakery café concept with over 4,000 units worldwide, is growing quickly in the US & Canada. With over 200 bakery cafés open in North America and more in development, they are building a strong presence. Paris Baguette continues along an impressive growth trajectory with their upcoming bakery café opening at 3831 Edwards […]
Just Salad Helps Guests Order with New AI Feature
Just Salad, the fast-casual restaurant chain committed to making everyday health and sustainability possible, announced the launch of its newest ordering feature, “Salad AI,” a cutting-edge personalization tool designed to transform how customers discover and enjoy their perfect meal. Through personalized survey results, Just Salad’s Salad AI provides mobile app users with tailored ordering recommendations […]
LG Electronics Acquires Majority Stake in Bear Robotics
LG Electronics (LG) has taken a significant step in advancing its robotics capabilities by securing a majority stake in Bear Robotics, a prominent Silicon Valley-based startup specializing in AI-driven autonomous service robots. This acquisition aligns with LG’s strategy to strengthen its presence in the robotics sector, a key growth area for the company. On Jan. […]
Subscribe to A.M. Jolt
Get daily updates on quick-serve industry news, tips, and events.
"*" indicates required fields