Special Reports

All of the numbers and insights you need to know about the best drive-thru operations in the U.S.

High-quality food, friendly service, accurate orders, and 'respectfully urgent' speed define the industry leader's approach.

The thriving chain reinforces a culture built around speed by recognizing great performers and measuring actual throughput.

When it comes to delivering food with a smile, the chicken brand remains in a class of its own.

Excellent execution is the foundation for each and every restaurant’s success.

The fast food giant is leveraging the latest digital technology to enhance its drive-thru performance.

To ensure accuracy, each Hardee’s and Carl’s Jr. cashier confirms the order verbally to customers.

Reaching 30 is no small feat, but Back Yard Burgers has hit the milestone with renewed energy—and a fresh infusion of capital, to boot.

Fifty brands rise above the rest in the $234 billion limited-service restaurant industry.

These brands should get a look the next time you’re considering a franchise.

Guests are demanding more complex and creative menu items than ever before. It's up to the operator to deliver them.

Chef Tom Colicchio was way ahead of the curve with his fast casual ’Wichcraft. And with a new store prototype, he’s ready to see it to its full potential.

Looking for the next big thing in limited service? These are the 40 fast casual 2.0 concepts with fewer than 40 units that we’d put our money on.

These merging plant-based food trends could have an enormous impact on the limited-service industry.

A roundtable with executives from seven actively growing limited-service brands.

With new, tech-inspired digs, a collaborative mindset, and combined resources, Focus Brands is sprinting toward success.