Special Report | May 2012 | By QSR Staff

Your Essential NRA Show Guide

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Tuesday | May 8, 2012

10–11:30 a.m.

How to Access Capital for Growth

If you need money, you need to attend this panel presentation that will discuss all aspects of foodservice industry money and finance in today’s market. Room S404D

Building Cultural Intelligence

Knowing how to effectively interact and communicate across racial, ethnic, and cultural groups is a leadership requirement. Gerald Fernandez, president of the Multicultural Foodservice & Hospitality Alliance (mfha), and Roger Carole Rogers, president of R. C. Rogers & Associates, will deliver a highly interactive session that will present valuable insights on Asian, black, and Latino cultures to help you better engage multicultural employees and customers. Room S402A

Noon–1:30 p.m.

The C-Store Game Changer

Restaurant operators and C-Store managers are both working toward reducing labor in the home kitchen and enhancing foodservice offerings. As their foodservice operations expand, C-Store managers face increasing food and labor costs, product management challenges, and other financial pressures. Experts explore the future of foodservice offerings in C-Stores, as well as the importance of cost controls, inventory management, and value. Room S402B

Navigating the Wage/Hour Compliance Labyrinth

Hear from an expert on how to ensure your operation is compliant with the ever-changing laws around wages, overtime, tip-credit, meals, and other key HR areas. Even the best operators can always make sure to dot their I’s and cross their T’s in this critical area. Room S4 03A

Next: Where to Eat