Why do you work for Jack in the Box?
I was on a different career path while completing grad school at University of Southern California (USC), but ultimately, I came back to Jack in the Box after finishing school. My family had been in the business since the early 80’s so I have always felt that Jack in the Box was in my DNA.
How long have you worked at Jack in the Box and how long have you been in the restaurant industry?
I started in the restaurant industry when I first entered Jack in the Box as a young girl, and have been at the company for over 15 years. I began as a regular employee at my parent’s restaurant where I was trained and worked my way up to being a franchisee owner within the family organization. My trajectory has been steady, which is the reason that I am able to handle the business as a franchise operator.
Do you think Jack in the Box ensures women have a fair, equitable workplace and a voice within the company? If so, can you give an example of how you've seen this play out?
Jack in the Box ensures a fair, equitable workplace. Previously, Jack in the Box had a female CEO, Linda Lang; a female president, Frances Allen; and there are many women in various corporate leadership positions and departments. In our own organization, 50 percent of our restaurant managers are female, and they are doing an amazing job.
How has Jack in the Box supported you and your career?
I have received all the support that I ever needed. Right from the beginning, Jack provided the comprehensive training and necessary tools for me to excel in my role as a franchisee. They continuously evaluate and provide resources on an ongoing basis for me to continue to be successful.
What impact has the mentorship of other women in the company and industry, or your mentorship of others had on you?
Yes, I am proud to say that my mother, Usha, is my mentor at Jack in the Box. She was actively involved in the business while raising us. Watching her create that work-life balance was something I observed firsthand. Both my parents guide me to this day.
What do you think it means to be a woman in the restaurant industry?
It means we have a chance to excel and shine, and that we are able to successfully operate restaurants and hold various positions.
How do you think the restaurant industry could improve on supporting women in the future?
Provide more opportunities for women to hold various positions in the restaurant industry, instill motivation and support for women to take on a larger role, and tap into talented women and nurture that talent.
What else do you think readers should know about being a woman in the restaurant industry?
A woman’s ability to multi-task is her key strength in managing a restaurant and dynamic staff. A woman’s empathy and internal drive are key aspects of being able to quickly adapt to the day-to-day challenges in a fast-paced restaurant environment. We have an innate ability to stay focused on a task.