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Why Nathan’s Famous Digitized Its Site-Audit Evaluations

The iconic brand is finding new ways to ensure brand-wide consistency.

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Consumer Trends

This HR technology platform shortens the hiring process from two weeks to two days.

Will Student Loan Payments Sour Restaurant Spending?

Why the Future of Fast Food is ‘Phygital’

Ranking the Top Fast-Food Chains by Guest Satisfaction

Finance

McDonald's restaurant in Ohio.

McDonald's to Raise Royalty Fees for First Time in 30 Years

Demystifying Payment Processing Fees: What Restaurants Need to Know

Salad Chain Green District Declares Bankruptcy

Business Advice

Staff inside a fast-food restaurant making chicken.

Fast-Food Chains, Officials Reach Deal in California Wage Battle

The 'All-Purpose' Shelf: Your Swiss Army Knife in Revenue Management

How Restaurants Can Master Revenue Management

Restaurant Operations

A QR code inside a restaurant.

What Tech Investments Should Restaurants Consider for Growth?

Nontraditional Site Competition Heats Up in Fast Food

Ask the Restaurant Legal Professionals: Are You Required to Accommodate Animals?

Fast Casual

Huey Magoo's chicken tenders.

Huey Magoo's Flourishes in Chicken Tender Segment

6 Questions with Salata Managing Member Phil Howard

Zaxby's Auctions the First Bottled Zax Sauce for $30,000

Health & Wellness

Native Foods interior of restaurant.

How Plant-Based Chains are Navigating Supply Chain Disruptions

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

Marketing & Promotions

Pretzelmaker's upcoming prototype.

Pretzelmaker Puts Twist on Tradition to Woo Modern Consumer

Subway's Newest Restaurant Takes to the Sky

How Subscription Loyalty Programs Maximize Guest Satisfaction

Emerging Concepts

A pizza from Tony Gemignani's Slice House concept.

Tony Gemignani Brings World-Class Expertise to Fast-Casual Pizza

Growth-Minded Freddy’s Keeps the Focus on Franchisees

Latino-Led Cilantro Taco Grill Looks to Scale Authentic Mexican Cuisine

Technology

Starbucks DoorDash order.

Fueling Sales through Psychology: What to Learn from Uber and DoorDash

Driving the Future: Reimagining the Drive-Thru Model

How Restaurants Can Measure and Mitigate their Carbon Footprints

Fast Food

Jack in the Box prototype.

Inside Jack in the Box’s Franchise Revival

QSR's Best Franchise Deals: 2023 Edition

Subway Rewrites Playbook with Legacy Still Intact

Menu Innovations

Whataburger's James Sanchez.

How Chef James Sanchez Keeps Things Fresh in Whataburger's Kitchen

Coffee Chains Get In the Energy Drink Business

How Wendy's Brought Nacho Flavors to the Menu

Drive Thru

Chick-fil-A elevated drive-thru rendering.

Chick-fil-A is Building a Four-Lane Drive-Thru for 75 Cars

Chick-fil-A Unveils Drive-Thru Restaurant with No Seating in Hawaii

Restaurants are Undergoing a Renewable Revolution

Customer Experience

Employee makes coffee behind a counter.

How Quick-Service Restaurants Can Excel at CX, Even With Limited Staff

Lee’s Famous Recipe Chicken Rebrands with a Modern Vibe

Inspire Brands and the Making of a Restaurant Group Unlike Any Other

Franchising

Chick-fil-A's chicken sandwich, along with fries and a drink in the background.

Chick-fil-A Seeks Return to Europe with $100M Investment

Cracking the Code to Restaurant Franchise Marketing

Drew Brees and Smalls Sliders Game Plan for National Stardom

Employee Management

Interior of a fast-food restaurant.

Why Restaurants Should Embrace the Gig Economy Shift

Harassment in the Restaurant Industry Part II: Employee Discipline

3 Reasons the Restaurant Labor Shortage Hasn't Gone Away