Franchisees can invest in personal and professional growth with a beloved brand.

Gloria Jean’s Coffees is an esteemed brand of Retail Food Group (rfg), a leading, full-service, global food and beverage company headquartered on the Gold Coast, Australia, with a regional presence in Chicago. After entering the Australian market in 1996, Gloria Jean’s Coffees has become a global success story.

Great coffee has been the driving passion for Gloria Jean’s Coffees since 1979. From the first store that was opened by Gloria Jean Kvetko in Chicago to the more than 600 stores across the world today, the brand has been on a mission to bring flavor to the world of coffee.

Gloria Jean’s believes that bringing flavor to the world starts with finding the best flavor in the world. The brand sources coffee beans from the world’s best coffee growing regions: Africa, Asia, and the Americas. From robust roasts to lighter delicate blends, the company believes that every cup of coffee served should begin with unmistakable flavor.

Gloria Jean’s Coffees



BUILDING FIT OUT COST: $175,000–$500,000


The brand’s commitment to flavor flows through everything it makes, from cozy hot drinks to handcrafted Chillers and over-iced beverages. Flavor is baked into delicious food offerings, and, perhaps most importantly, into who the brand is. Flavor has always meant more than how things taste to Gloria Jean’s. Its kind of flavor means character, personality, and flair. The brand’s leaders know that when they bring their own diverse flavors to the table, they can create something bigger than just coffee; they create moments where everyone can be themselves.

The brand’s tagline “Cup by Cup, Chiller by Chiller, Smile by Smile and Store by Store” is in everything the team does—it’s who they are. They believe in flavor or nothing.

Gloria Jean’s Support Office Team will engage new partners in a world-class training program at its corporate office in Chicago and covers theoretical and practical aspects of coffee making, guest service, operational standards, and strategic marketing initiatives.

A combination of effective business tools and methodologies refined over many years of operation are the key to the training program’s success. The brand has put in place leading-edge platforms, such as 24/7 online learning, communications tools, and practical in-store training to help strengthen teams. Gloria Jean’s strong vision, quality products, strategic business format, proven operating system, creative marketing approach, and consistent support will ensure success and longevity in store.

Gloria Jean’s franchise network comes from all walks of life, with various backgrounds and experiences. It provides a business model and support teams to help build and establish a coffee house with ease.

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