Today’s convenience-driven culture is propelling significant revenue for interactive kiosks. It is an industry expected to nearly double to $45 billion worldwide by 2028, according to Statista.
Customers are embracing self-service technology and the benefits of a faster, easier journey. Two out of every three of them prefer having a frictionless, self-service dining option. It’s easier and, in an era of an ongoing pandemic, it’s safer.
Not only that, there is real, measurable business value in kiosks and self-service: Restaurants witness a 30 percent increase in average check size when creating a frictionless order option. It’s why restaurants Acrelec works with—from McDonald’s to KFC to Dunkin’ and Burger King—choose to accelerate their business through self-service technologies.
Acrelec’s deep knowledge of the quick-service and fast-casual industry has allowed it to evolve its expertise to the next level and provide leading-edge kiosk solutions. The company’s fully customizable technological advances, wide range of kiosks, and global support infrastructure make the difference and are why global brands have given Acrelec their trust.
Specifically, here are three ways restaurants can up their game with self-service ordering and help drive growth.
1. Seamless POS integration
With Acrelec’s cloud-based deployment tool, restaurants can deploy apps for integration with all major POS providers. They enable hardware and software for both Acrelec and third-party applications and effortlessly manage device fleets remotely with the power of a cloud-based deployment tool called the ACRELEC Transformation Platform (ATP). Acrelec monitors hardware, peripherals, and software operations so restaurants receive alerts even before they realize there’s an issue.
2. Personalized digital ordering
Creating a personalized brand-specific digital ordering solution is a great way to build customer loyalty, increase average check size, and reduce order time. Acrelec’s Product Recommendation Engine harnesses AI to drive growth and better performance with personalized product recommendations. The flexible digital ordering engine enables AB-tested content strategies and UI analytics.
3. Table service
Acrelec uses wireless Bluetooth technology to help restaurant crews easily locate and serve customers when their orders are ready. It reduces downtime and increases customer loyalty. With a simple wireless installation, the fully customizable Acrelec Table Service solution can be quickly put to use to meet the unique needs of a restaurant—all with minimal crew training.
Once online, the system uses complex algorithms fine-tuned over thousands of live implementations to easily find guests, whether they are waiting outdoors or inside. The crew member can then click on the highlighted number on the behind-the-scenes monitors to visualize and serve the customer a frictionless experience. Advanced table service technology Acrelec provides reduces customer wait time by 20 seconds per order.
As a one-stop solution, Acrelec makes it easy from start to finish to restaurants looking for technology suites that offer a seamless, efficient self-service experience. Instead of working with multiple suppliers, which can cost time and money, Acrelec is the single source for customers, providing the hardware, software, and service to assist throughout the entire journey.
Learn more at acrelec.com/kiosk.