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What Great Brands Do
How three limited-service restaurant brands set the bar for great performance.
Catering to the Corporate Crowd
Dubbed “the last frontier” for limited service, catering—and the corporate partners that drive it—offers untapped revenue.
Thinking Inside the Box
Prepared foods provide additional revenue, marketing for operators.
The Customer Service Five
These five common ingredients are found in some of the industry’s most successful customer-centric brands.
It’s not just vegetarians who are choosing non-meat menu items.
Guest comment cards make the switch from paper to digital.
The Trust Factor
Trustworthy employees let operators breath easy when they’re not in the store. Here’s how to make sure you’re hiring those people.
Time to Move
Michelle Obama’s “Let’s Move!” campaign is one year old, but the quick-service industry’s role is still largely undefined. That’s set to change.
The New Kids’ Meals
Everyone from mom and dad to the White House is watching what kids eat these days. Here are the trends that will be shaping your kids' menus.
The Dirty Work
A great brand depends on strong multiunit franchisees. See how some of the nation’s best are tackling their challenges.
Branding Lessons from Three Top Quick Serves
Marketing consultant and QSR columnist Denise Lee Yohn says that when it comes down to the nuts and bolts, brands are about what companies do and how ...
FDA Ruling Bans Trans Fats
On Tuesday, June 16, the U.S. Food and Drug Administration (FDA) released a firm, 3-year timetable for food manufacturers to eliminate trans fats.
Quick Serves Follow Fast Casuals' Lead in Table Tracking
Many fast casuals boast a dine-in experience comparable to full-service establishments: unique interiors, comfortable seating, and tableside delivery ...
New Study Finds Most Popular Chains in Four Categories
A new nationwide study by Market Force Information reveals consumers’ favorite quick-service restaurant chains in four popular food categories: pizza,...
Jason's Deli Finds Success with Gluten-Free Chicken Nuggets
Foodservice operators may remain divided on whether gluten free is a passing trend, but those that have committed to serving the gluten-sensitive cust...
Subway, Chick-fil-A Among Top Consumer Picks
Technomic has announced the winners of the 2014 Chain Restaurant Consumers' Choice Awards, which are based on consumer responses to the research and c...
Fast Casual Strengthens, Led by Panera, Five Guys
Fast-casual chains strengthened their gains on the overall restaurant industry, with the top 150 fast-casual chains growing 8.4 percent to $21.5 billi...
Jason’s Deli Chooses Cybera ONE Security Platform
Jason’s Deli a Hit with Parents, According to Study
Jason’s Deli, which feeds more than 50 million people annually in 28 states, won the Best Restaurant Chain survey by Parents magazine.
Wendy's, In-N-Out Win Big in Zagat Survey
Wendy's takes Top Food crown among chains with more than 5,000 units, while In-N-Out is tops in the less-than-5,000 category.
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Scooter's Updates C-Suite, Prepares for Growth
Smashburger Signs Multiunit Deal in Qatar and UAE
Dunkin' Sets Hearts Ablaze with V-Day Specials
Kona Ice Launches Mobile App, Updates Trucks
Dickey's Opens 100th California Store
Lent Specialties Evolve Beyond the Fish Stick
Back Yard Burgers Serves Up Grilled Salmon
MOD Pizza Opens 100th Store
Multi-Concept Isabella Eatery Slated for D.C. Area Luxury Mall
NRA Acquires National Registry of Food Safety
Ones to Watch