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Where Good Meets Gracious
Chick-fil-A continues to dazzle on the QSR 50, proving that constant change isn’t always a winning formula.
Brave New Workforce
The limited-service industry is rife with job opportunities, but employers must first demonstrate their commitment.
The Mobile Age
Has your brand invested in mobile tools? If not, you’re already far behind.
Thinking Inside the Box
Prepared foods provide additional revenue, marketing for operators.
The Real Connection
Brands invest in complex metrics to establish the real value of their social media channels.
The Evolution of Farm to Table
Getting food from the supplier to the menu has never been more complicated. Here’s what you need to know about the evolving supply chain.
Supersize Me Not
Included in Pizza Hut’s recent brand reboot was a Skinny Slice pizza, which uses a thinner crust.
Chick-fil-A boosts coffee offering with farmer-direct beans.
A Picture of Health
Industry experts, nutritionists, and menu developers share ideas on how the industry can make classic fast-food dishes healthier.
Start to Finish: Dan Cathy
President and CEO of Chick-fil-A
Report: Most Major Brands Fall Short on Antibiotic Policies
Last week, a group of consumer, health, and environmental groups released an antibiotic policy scorecard grading 25 of the largest limited-service bra...
Chick-fil-A to Open in Denver International Airport in 2016
Concessions International (CI) announced that it will open a Chick-fil-A at the Denver International Airport in mid-2016.
Chick-Fil-A Adds Specialty Cold Brew Coffee
Customers at Chick-fil-A have been buzzing about the company’s new cold-brew iced coffee, especially during the record-breaking heat wave much of the ...
Subway Shines in Mid-Year Buzz Rankings
The overall perception of quick-service restaurants has trended downward as a category with Subway still managing to maintain its brand as the top ach...
'Cow Appreciate Day' Returns to Chick-fil-A
It’s time to break out the spots and cow bells for Chick-fil-A’s 11th annual Cow Appreciation Day event on Tuesday, July 14.
ACSI Report Shows Dropping Customer Satisfaction
Customers are less satisfied with fast food as their discretionary income improves and preferences shift in favor of quality over price, according to ...
Dress Like a Cow, Score Free Chick-fil-A on July 14
Chick-fil-A is issuing a cattle call. Customers can mark their calendars for the 11th annual Cow Appreciation Day on July 14.
3 Features Brands Should Borrow from Fast Casual
In recent years, fast casual has cast a shadow over traditional fast food.
Chick-fil-A's Frosted Lemonade Combines Two Classics
Chick-fil-A introduced its newest menu item, Frosted Lemonade, at restaurants nationwide today.
New Study Finds Most Popular Chains in Four Categories
A new nationwide study by Market Force Information reveals consumers’ favorite quick-service restaurant chains in four popular food categories: pizza,...
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Denise Lee Yohn: QSR’s Marketing Guru
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START TO FINISH: WHAT INSPIRES EXECS
Women in Foodservice
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Marc Halperin: Resident F&B Expert
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