Sodexo, a global food services and facilities management company committed to improving Quality of Life, and Starship Technologies announced the full launch of the robot food delivery service on th
Certona, a Kibo company and global leader in omnichannel personalization, announced it has partnered with Taco Bell to create a personalized experience for its guests.
Dunkin’ opened up a new DNKN Go Carts location in the Destin-Fort Walton airport on December 23.
PopID, a Cali Group company, announced that it is launching its facial recognition platform in self-ordering kiosks at Dairi-O, one of the fastest growing restaurant concepts in Amer
Brands need more than good food and flawless service to survive.
New developments are propelling restaurants forward on a much greener path.
Bay Area-based, Blendid, is opening a new location at Sonoma State University’s Charlie Brown Cafe.
Service Management Group, a global customer, patient and employee experience management partner to more than 500 brands, announced a new customer experience management program with American fast-fo
The pizza chain continues to fight back against third-party competitors.
7-Eleven, Inc. is launching a line of electronic accessories benchmarked for quality against top national brands.
Branch and Delaget announced a partnership to provide restaurant operators with a new tool for attracting and retaining hourly employees, at no cost to them.
We're living in an increasingly data-sensitive world.
The fast-food chain wants to speed up service in 2020.
Tillster, a global leader in digital ordering and engagement solutions for restaurants, published the results from its 2019 Online and Mobile Ordering Index.
Chipotle announced that its customers can now use the Chipotle skill for Alexa to reorder their favorite Chipotle meals for delivery or pickup.
Wingstop launched Thursday its exclusive online ordering Extension with Twitch, a leading service and community for multiplayer entertainment.
Moe’s Southwest Grill said Wednesday it’s going to become the first brand in the Mexican fast casual space to open an all-digital, kiosk-only location.
As we enter a new decade, the industry barrels toward increased technology, a smaller, older workforce, and some seismic shifts caused by not-so-futuristic disruptors.
Delivery, drive thru, and online ordering continue to gain steam.
Waitr, a leading on-demand restaurant delivery service, announced an expanded partnership with Dickey’s Barbecue Pit.
The future for restaurants is mobile.
It is an underutilized yet uniquely impactful way for brands to meet consumers authentically.
When it comes down to it, loyalty programs are only successful if they provide benefits that customers actually want.
Following their July 2019 merger, HotSchedules and Fourth, two of the leading technology providers to the restaurant and hospitality industries, announced the go-to-market brand in the United State
Paytronix Systems, Inc. announced FEEDback, a new module in Paytronix Order & Delivery designed to help store managers measure and mediate interactions with guests who place orders online.
Fountain, the recruiting platform for gig and hourly workers, announced the closing of a $23 million Series B funding round led by DCM, with participation from 51job and existing investors Origin V
To stay relevant, restaurants need to provide an experience that goes beyond the traditional.
Panera is launching an augmented reality (AR) ad unit—the first such AR ad unit in the food space, it says—that allows users to share the AR experience from the ad across social media platforms (Sn
The coffee leader's "Deep Brew" program will bring customer service to another level.