The Key to a Post-Pandemic Comeback: Change the Customer Journey
Anyone who works in operations can tell you that influencing, let alone changing, customer behavior is not easy.
Technology
Perfecting Ordering and Delivery for Five-Star Contactless Dining
COVID-19 is one of the largest global crises we’ve ever experienced, challenging restaurants to balance the safety of their employees and customers with the necessity to remain pr
Lunchbox, Ordermark Partner to Bolster Digital Initiatives
Lunchbox, the next-gen online ordering engine for restaurants, today announces its partnership with Ordermark, one of the fastest-growing restaurant
Sweetgreen Debuts Digital-Only Menu
Sweetgreen unveiled a new online-only platform that presents customers with a curated set of menu options that satisfy a variety of demands.
Chipotle Launches Group Ordering on App with TikTok Challenge
Chipotle Mexican Grill announced it is introducing a family TikTok challenge called #ChipotleSponsorUs to celebrate the launch of the Group Ordering feature on t
Can Kiosks Find New Life During Coronavirus?
Over the past few months, restaurants have searched for ways to protect guests and employees from the spread of COVID-19 and have turned to strategies that reduce the number of face-to-face touchpo
El Pollo Loco Launches 'Loco Rewards' Program
El Pollo Loco, Inc. announced the national launch of its loyalty program “Loco Rewards,” offering customers the fastest cash reward in the industry.
A CheckList for Safely Reopening Restaurants
As restaurants progress from takeout and delivery to outdoor dining and, finally, indoor dining, they are facing up to the fact that the new normal looks nothing like the old normal.
Interface Security Systems Makes Virtual Security Guard Monitoring Affordable
Interface Security Systems, a leading managed service provider delivering business security, managed network, voice services, and business intelligence solutions to distributed enterpri
