The Drive-Thru Performance Study Brand Insights: Arby’s Carl’s Jr./Hardee’s Chick-fil-A McDonald’s Taco Bell Wendy’s Drive-Thru Performance: A Closer Look Methodology Charts: Order Accuracy Speed of Service Service Attributes Vehicles in Line Suggestive Sells Type of Suggestive Sell OCB in Place Stations in Use Issues Experienced ChainAverage Time (in seconds) Arby's244.37Burger King189.48Carl's Jr.270.22Chick-fil-A251.04Dunkin' Donuts173.85Hardee's287.87KFC230.98McDonald's239.03Panera Bread262.68Raising Cane's168.23Starbucks266.41Taco Bell212.71Tim Hortons202.66Wendy's180.05Zaxby's212.85Summary224.77 SPONSORED BY
Uncategorized Actors Anthony Anderson and Cedric The Entertainer Open Barbecue Restaurant in Los Angeles
