Brand Insights:
Chain | Suggestive sell offered | With the greeting | After order placed |
---|---|---|---|
Arby's | 45.0 | 56.6 | 43.4 |
Burger King | 28.7 | 14.3 | 85.7 |
Carl's Jr. | 65.9 | 65.5 | 34.5 |
Chick-fil-A | 21.3 | 23.1 | 76.9 |
Dunkin' Donuts | 12.4 | 28.6 | 71.4 |
Hardee's | 38.1 | 65.6 | 34.4 |
KFC | 41.9 | 40.0 | 60.0 |
McDonald's | 21.2 | 36.8 | 63.2 |
Panera Bread | 25.0 | 10.5 | 89.5 |
Raising Cane's | 16.0 | 50.0 | 50.0 |
Starbucks | 13.8 | 43.5 | 56.5 |
Taco Bell | 14.4 | 16.7 | 83.3 |
Tim Hortons | 30.3 | 4.3 | 95.7 |
Wendy's | 24.8 | 26.8 | 73.2 |
Zaxby's | 34.7 | 50.0 | 50.0 |
Summary | 27.4 | 38.7 | 61.3 |