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Marketing & Promotions

Pretzelmaker's upcoming prototype.

Pretzelmaker Puts Twist on Tradition to Woo Modern Consumer

Zaxby's Auctions the First Bottled Zax Sauce for $30,000

Subway's Newest Restaurant Takes to the Sky

Customer Experience

Cars in line at a drive-thru.

Driving the Future: Reimagining the Drive-Thru Model

Will Student Loan Payments Sour Restaurant Spending?

Why the Future of Fast Food is ‘Phygital’

Fast Food

Dunkin' iced coffee cup.

What Happy Hour Teaches Us About Dynamic Pricing

Inside Jack in the Box’s Franchise Revival

Nontraditional Site Competition Heats Up in Fast Food

Emerging Concepts

A pizza from Tony Gemignani's Slice House concept.

Tony Gemignani Brings World-Class Expertise to Fast-Casual Pizza

Huey Magoo's Flourishes in Chicken Tender Segment

Growth-Minded Freddy’s Keeps the Focus on Franchisees

Employee Management

Staff inside a fast-food restaurant making chicken.

Fast-Food Chains, Officials Reach Deal in California Wage Battle

Why Restaurants Should Embrace the Gig Economy Shift

Harassment in the Restaurant Industry Part II: Employee Discipline

Business Advice

Shake Shack Truffle Table.

Ranking the Top Fast-Food Chains by Guest Satisfaction

The 'All-Purpose' Shelf: Your Swiss Army Knife in Revenue Management

How Restaurants Can Master Revenue Management

Franchising

Biggby Coffee in Akron, Ohio.

McDonald's Vet Adds Fuel to BIGGBY COFFEE's Growth Aspirations

6 Questions with Salata Managing Member Phil Howard

Chick-fil-A Seeks Return to Europe with $100M Investment

Drive Thru

Chick-fil-A elevated drive-thru rendering.

Chick-fil-A is Building a Four-Lane Drive-Thru for 75 Cars

Chick-fil-A Unveils Drive-Thru Restaurant with No Seating in Hawaii

Restaurants are Undergoing a Renewable Revolution

Menu Innovations

Whataburger's James Sanchez.

How Chef James Sanchez Keeps Things Fresh in Whataburger's Kitchen

Coffee Chains Get In the Energy Drink Business

How Wendy's Brought Nacho Flavors to the Menu

Restaurant Operations

A QR code inside a restaurant.

What Tech Investments Should Restaurants Consider for Growth?

Ask the Restaurant Legal Professionals: Are You Required to Accommodate Animals?

Company or Franchise Growth: Which Path Should You Take?

Technology

Starbucks DoorDash order.

Fueling Sales through Psychology: What to Learn from Uber and DoorDash

How Restaurants Can Measure and Mitigate their Carbon Footprints

5 Ways to Build a Better Digital Experience for Your Quick-Service Brand

Health & Wellness

Native Foods interior of restaurant.

How Plant-Based Chains are Navigating Supply Chain Disruptions

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

Consumer Trends

Huey Magoo's chicken tenders.

The Great Chicken Debate: Wings or Tenders?

Papa Johns Navigates the Complex World of Pizza Pricing

The 2023 QSR 50: Fast Food's Leading Annual Report

Finance

McDonald's restaurant in Ohio.

McDonald's to Raise Royalty Fees for First Time in 30 Years

Demystifying Payment Processing Fees: What Restaurants Need to Know

Salad Chain Green District Declares Bankruptcy

Fast Casual

Cilantro Taco Grill.

Latino-Led Cilantro Taco Grill Looks to Scale Authentic Mexican Cuisine

QSR's Best Franchise Deals: 2023 Edition

Cracking the Code to Restaurant Franchise Marketing