Experts from Intel and Coates Group discuss the current and future state of the drive-thru, and how brands can bring their experience to the next level and ultimately drive ROI.

    In 2020, everything is going to be predictive around food and labor. Having the right processes and tools in place are key to ensuring proper forecasting. Along with the right business intelligence, you can effectively forecast sales and optimize your inventory ordering, food preparation and staff scheduling so you can reduce your prime costs and drive dollars to your bottom line.

    The IRS has been actively enforcing the Affordable Care Act. quick-serves with multiple locations, a significant mix of full-time and part-time workers, and high turnover rates are particularly at risk of failing to comply with the healthcare law because of the complexity of the ACA. In this program, an ACA expert provides the recipe for quick-serves to ensure they successfully comply with the ACA each year to avoid being assessed ACA penalties by the IRS.

    If you're not participating in the Work Opportunity Tax Credit program, you could be losing out on thousands of dollars in savings. Whether you're already familiar with WOTC or you've never heard of it until now, we'll walk you through everything you need to know to start qualifying for tax credits.

    There is a constant stream of new digital technologies designed to help consumers connect with restaurants and retailers, such as mobile apps, online ordering, and a growing number of third-party delivery partners. There is also an increasing amount of new technology to help restaurants and retailers automate in store processes such as digital kitchen display systems and kiosks. Business owners need to understand how to connect these two fast-paced and even faster-changing trends to improve operations, grow their customer base and thrive in a digital environment. In this webinar, attendees will learn why a digital strategy is now more critical than ever to their business success and the impact on their brand, operations, and customer relationships.

    More than half of America’s workforce is made up of Millennials, and how they decide where they eat—even for work—is greatly impacting the quick-service restaurant landscape. This webinar addresses such issues as Why working Millennials are choosing quick-service restaurants; What is most important to them when they choose a quick-service restaurant for business dining; How quick-service restaurants can attract the millennial workforce.

    Gen Z is now the largest age demographic in the United States. While they may be young, relationships and brand affinity formed during this time can build loyal relationships down the road. Unlike the generations before them, members of Gen Z are digital natives, leading them to have different expectations when it comes to the restaurant experience. What do you need to know to appeal to this younger group, and how do they differ from the generations that came before them?

    Domino’s has maintained their position in favor of keeping delivery in-house rather than partnering with a third-party service. By focusing on tech innovations and using a fortressing strategy to open new locations, Domino’s feels that they are on the right path to growth. However, they continue to face increased pressure and competition from the delivery aggregators. As off-premises sales continue to boom, is Domino’s going to be able to succeed in this new environment?

    PCI compliance should be a top priority for any successful restaurant. But exactly what do you need to know? Join Cybera’s James McClay to learn the many ways PCI compliance can impact your business.

    Delfield is revolutionizing the reach-in category with its new Specification Line® that offers customers 24/7 connectivity, ease of operation and energy efficiency. Designed to make your life easier by staying connected and allowing you to use your time to focus on your business and grow your profits.

    When analyzing your competition in the restaurant industry, it’s no longer enough to study other brick-and-mortar locations alone. From meal delivery to increased prepared food offerings from c-stores and grocery stores, your guests have a lot of different options when it comes to mealtime.

    Understanding employee experience is critical for companies to succeed, especially those in competitive environments like the service industry where the employee experience and engagement can be uniquely difficult.

    Growth-minded restaurants frequently experience growing pains that increase financial complexity with each new entity or location added. This financial complexity can easily mire your company down with tedious, time-consuming, and resource-intensive work that hinders further growth.

    Watch how Roy Rogers is bringing spicy chicken back in a big way with Texas Pete® Hot Sauce.

    Diners want foods with compelling sustainability and health stories, and restaurant brands have shifted accordingly, centering new concepts around these values. However, balancing performance, price point, and consumer desires can be a challenge. An opportunity lies in identifying and marketing the positive qualities of ingredients you’re already using – like soybean oil. Soybean oil is sustainably grown in the U.S. and offers a favorable fatty acid profile. Soybean oil is a functional ingredient for you and offers a compelling story for your customers.