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    Boost Sales with Better Ordering & Payment Solutions 

    ON DEMAND

    Full-service restaurants face complex front-of-house and back-of-house needs. In order to satisfy their guests, they need easy-to-use ordering and payment platforms that improve guest experience and increase sales. What often happens is FSRs turn to a legacy, on-premise solution that makes adapting new ordering nearly impossible. Join this webinar to learn how to: 

    • Meet both front-of-house and back-of house needs
    • Implement different ordering methods to increase sales
    • Look for a new, innovative solution
    • Why it's important to leverage third-party integrations
    • Manage an enterprise deployment

    Presenter: 
    Brian Whitney
    is the Vice President of Professional and Enterprise Sales at Appetize. He brings over 20 years of point of sale experience to Appetize and has worked with Radiant Systems, NCR and Allure over that term. Brian has worked globally in over 20 countries across 5 continents in industries throughout hospitality, airports, cinemas, stadiums and retail. An avid college sports fan, he lives in Atlanta with his wife Monica and daughter Annabeth.


     

    How to Optimize Your Guest Experience with Google and Paytronix

    ON DEMAND

    In this 40 minute presentation, Parag Ladhawala from the Google Pay Team will explain how brands and retailers are leveraging Google and Paytronix’s integrated digital channels to grow their business, drive visits, and improve engagement with their customers. Here’s a small sample of the takeaways you can expect: 

    • How to improve your guest experience with Google Pay and Paytronix 
    • How to send personalized loyalty-linked offer notifications to increase relevancy with your guests 
    • How to integrate program enrollment links into digital transaction notifications to entice more guests to join

    We guarantee you’ll walk away with at least one new idea to implement right away. Space is limited, be sure to register and save your seat.

    Presenters: 
    Terri Burton, Paytronix 

    Paytronix Terri leads the content marketing team at Paytronix. A restaurant software veteran, Terri joined the company in March 2015 and was responsible for major account sales in the North East before moving over to marketing in the Spring of 2018. 

    Parag Ladhawala, Google 
    Google Mr. Ladhawala is currently part of the Google Pay Partnerships team, where he works with payment technology and merchant platform partners globally to enhance the in-store mobile commerce experience. Before Google, Mr. Ladhawala was a Vice President, Loyalty Solutions at MasterCard, focusing on the card linked offers space. Prior to that, he spent four years at Visa in the Offers & Loyalty group developing innovative products and programs for merchants and brands such as MGM Resorts and the NFL. Before Visa, he was the Director of Business Intelligence & Strategy, EMEA for Burger King. Earlier in his career, Mr. Ladhawala worked across different areas of the financial services industry

      

     

     
    Archived Programs
     
    A Bad Recipe for ACA Compliance Can Lead to An Expensive and Unsatisfying Experience  

    Tuesday, October 30, 2018 at 2:00 PM EST

    It’s no secret the IRS has been actively enforcing the Affordable Care Act’s Employer Mandate. And some quick-service restaurants have been assessed millions of dollars apiece in IRS penalties. 

    The IRS’s ACA enforcement efforts are just getting started. This fall, employers should expect Letter 226J penalty notices to be issued to organizations determined by the IRS to have failed to comply with the ACA for the 2016 tax year. These notices will arrive with potentially higher penalty assessments than were levied for the 2015 tax year. 

    Quick-service restaurants, with multiple locations, a significant mix of full-time and part-time workers, and high turnover rates, are particularly at risk because of the complexity of the ACA. In fact, some quick serves have still not filed the required information because they don’t realize that they fall under the IRS requirements. 

    In this webinar, ACA experts will provide an update on what to expect in the Letter 226J penalty notices for 2016 that are issued this fall, why to expect higher penalty assessments, and steps that can be taken to assess the risk of receiving penalties from the IRS. 

    Presenters:
    Joanna Kim-Brunetti
    , Esq., Vice President, Regulatory Affairs, First Capitol Consulting, Inc. 
    Gregg Kasubuchi, Vice President, Business Development, First Capitol Consulting, Inc. 


     

    How To Meet Consumer Demand For Digital Ordering  

    Thursday, October 11, 2018 at 2:00 PM EST

    With millennials leading the digital age, in a few short years, mobile and self-serve ordering will become a norm. Major quick-service brands are turning to intuitive guest ordering solutions to meet their needs for quicker and easier to use ordering and payment methods. In this rapidly changing landscape, it’s important for QSRs incorporate mobile and kiosk ordering at their establishment. So, how can QSRs implement a strategic guest ordering approach while seeing a ROI almost immediately from these methods? In this webinar, Brian Whitney of Appetize Technologies will discuss: 

    • What it means to implement an omnichannel ordering approach at an enterprise level.
    • The benefits of a cloud-based point of sale solution.
    • How to see a fast ROI with guest ordering solutions. 
    • Why an adjustable, configurable user interface is mission-critical.
    • Ways to incorporate guest ordering into your establishment.

    Presenter: 
    Brian Whitney, Vice President, Sales, Appetize Technologies 
    Brian Whitney is the Vice President of Professional and Enterprise Sales at Appetize. He brings over 20 years of point of sale experience to Appetize and has worked with Radiant Systems, NCR and Allure over that term. Brian has worked globally in over 20 countries across 5 continents in industries throughout hospitality, airports, cinemas, stadiums and retail. An avid college sports fan, he lives in Atlanta with his wife Monica and daughter Annabeth.


     

    Is Business Dining Your Restaurant’s Silver Lining?

    ON DEMAND

    Corporate travel is a multi-billion-dollar industry that is predicted to climb 7% in 2018, and major enterprises are increasingly measuring traveler satisfaction as a key success indicator. What’s the opportunity for you? All of those business travelers have to eat

    In spring 2018, Dinova teamed up with GBTA, the Global Business Travel Association, to conduct first-of-its kind research into business travelers’ dining behaviors and preferences and their company dining guidelines. Join us for a deep-dive into the research, with takeaways that you can use to better target this growing opportunity

    You’ll gain insights into: 

    • Distinctions among different generations, including what types of restaurants they’re choosing and their expensing behaviors
    • What tools and technologies influence business dining decisions and what they use for research
    • Diner sentiment around loyalty programs
    • How strongly business travelers feel about staying healthy on the road

    Presenter: 
    Shannon Delaney,
    Vice President of Marketing, Dinova 
    Shannon Delaney, Vice President of Marketing at Dinova, is responsible for creating meaningful experiences for Dinova constituents, building out the brand ecosystem and launching initiatives that drive business growth for the company. Delaney brings more than 20 years' experience in the brand experience and integrated marketing strategy space. Before joining Dinova, Delaney was the Vice President of Digital and Consumer Marketing at Kids II where she successfully built a team that executed marketing and merchandising strategies across the globe with all of the top retailers. She developed digital and consumer marketing strategies supporting multiple brands. During her time there, she launched an award-winning YouTube channel for Baby Einstein and set the company on a path for aggressive growth in e-Commerce. Prior to Kids II, Delaney spent many years in two well-known Atlanta agencies leading strategy, experience and analytics. Some of the brands she has supported during her agency tenure include The Home Depot, Walgreens, Smith & Wesson, Intercontinental Hotels Group, Outback Steak House, AARP, MyCokeRewards, Dasani and many more.


     

    The Fast Food Burger Battle: Why Wendy’s is Winning  

    Thursday, September 6, 2018 at 2:00 PM EST

    The battle for the best burger is fierce, and value wars still seem to be the dominating strategy. But with a new age of consumer on the rise, are discounts and remodeled stores enough? 

    This webinar will explore:

    • The QSR burger segment past, present and future
    • How the battle field is changing and what it will take to be successful
    • Why Wendy’s is winning right now
    • But… a new battle strategy is needed to truly conquer

    If you are part of a burger chain, quick-service restaurant chain, or in fact any restaurant chain, this webinar is a must watch for you. 

    Disclaimer: Paytronix is not affiliated with Wendy’s, or other brands mentioned in this webinar, nor is this webinar sponsored or endorsed by any of these brands. This webinar is strictly based on publicly available information and Paytronix's independent analysis of the industry. 

    Presenter: 
    Terri Burton,
    Content Marketing Manager, Paytronix 
    Terri leads the content marketing team at Paytronix. A restaurant software veteran, Terri joined the company in March 2015 and was responsible for major account sales in the North East before moving over to marketing in the Spring of 2018