Harsha Agadi Named Executive Chairman of Quiznos' Board

Quiznos, one of the nation’s premier quick-service restaurant chains and pioneer of the toasted sandwich, announced it has named Harsha V. Agadi as executive chairman of its Board of Managers.

Originally from Mumbai, India, Agadi brings more than 25 years’ experience with foodservice companies to the position, having worked with Domino’s Pizza, Pepsi, Kraft, General Foods, Little Caesars Enterprises, Church’s Chicken, and most recently, Friendly’s Ice Cream Company.

Arby’s Names National Account Representative of 2011

Angela Rehbein, national accounts manager for Systems Services of America, has been named National Account Representative of the Year for 2011 by Arby’s Restaurant Group and ARCOP, Inc., Arby’s supply chain cooperative.

Rehbein won the award out of a field of 10 other account managers from various distribution centers and companies that support the Arby’s restaurant system nationally.

A Time to Innovate

Lenten season offers quick serves opportunity to test new dishes with customers.

Lent is a boon for business at seafood restaurants as Catholic customers look for nonmeat options for Friday dining. But for quick-service restaurants with core menu items that are primarily red meats, Lent can be a challenge.

Some quick serves, however, are starting to see the season—between February 22 and April 5 this year—as an opportunity to innovate their menus.

Arby’s Franchisee Finds Success With RTIconnect

Carter Miller is a self-described finance guy, so when he talks about software for his restaurant company, he talks about the ease of achieving results. His back office software is RTIconnect.

Bentley-Miller Corp. operates 20 Arby’s restaurants in Nebraska, South Dakota, Montana, and Wyoming.

Before RTIconnect, the company used a system that was a bit labor-intensive, according to Miller. He appreciates the swift response time of the RTIconnect system, where changes are immediately evident.

Arby’s Names Russ Klein As CMO

Hala Moddelmog, President of Arby’s Restaurant Group, Inc. (ARG), announced today that Russ Klein will join Arby’s as Chief Marketing Officer.


Arby’s Employs E-Sourcing to Control Costs in 2012

After three years of stagnant growth, franchised restaurants show signs for recovery in 2012. According to the International Franchise Association (IFA), quick-service restaurant sales are expected to increase 4.4 percent.

Although growth is anticipated, restaurants are still feeling the pinch. The commodity outlook for 2012 is estimated to rise in the low-to-mid single digits following last year's price increases.

According to the National Restaurant Association, wholesale food inflation ran at 7.8 percent in 2011.

Arby’s Names New Chief Operating Officer

Hala Moddelmog, President of Arby’s Restaurant Group, Inc., has announced that George Condos will serve as the Chief Operating Officer for the Arby’s brand.

Condos joins the company with more than 30 years of restaurant experience, primarily with Dunkin Brands, where he held the position of Vice President of Marketing, Development and Operations leading the significant sales and unit growth in the Northeast.

He later held the position of SVP and Brand Officer of Dunkin Donuts where he led a portfolio strategy of brand development in the U.S. until 2006.

Arby’s Doubles Pledge to Share Our Strength, Donates $2M

The Arby’s Foundation, the nonprofit charitable arm of Arby’s, announced that it raised more than $2 million in the fourth quarter to support Share Our Strength’s “No Kid Hungry” campaign. The total is double what Arby’s originally pledged to donate.

The sandwich concept raised the money through its “Share Your Good Mood” campaign, which launched in October in conjunction with Arby’s healthier kids’ meal roll out.

The 100 Biggest Stories of 2011

1. Roark Capital Buys Arby’s

With concerns about the economy running high, restaurant industry mergers and acquisitions dipped noticeably.

None of 2011’s mergers came close in value to the previous year, when Burger King and CKE, parent of Carl’s Jr. and Hardee’s, were each sold for more than $1 billion. Instead, there were smaller deals and one big buyer, Roark Capital Group.

Arby's Works To End Child Hunger

Arby's Restaurant Group and the Arby's Foundation have cooked up a hat trick of new initiatives to score their goal of helping to end childhood hunger in America.

After an initial donation to Share Our Strength's No Kid Hungry Campaign of $300,000, and in celebration of No Kid Hungry's First Anniversary, three nationwide efforts are underway, including: