Category: Operations


Back of the House

Welbilt’s Refrigeration Brands Announce Leadership Transitions  

Filippo Berti, Chairman and CEO of the Ali Group, announced several organizational changes to become effective immediately.  After a 17-year tenure in various roles with the Ali Group, Will Means, President of Beverage-Air and Victory, will depart from his current position, with his final day being Friday, April 26.  In response to this leadership change, […]

Thompson Restaurants Bringing Wiseguy Pizza to Dupont Circle

Family owned and operated hospitality company, Thompson Restaurants, announced its seventh opening of Wiseguy Pizza, this time in the residential neighborhood of Dupont Circle. The new property is located at 1205 19th Street, NW. The fast-growing and award-winning pizzeria is known for their New York Style, authentic pies characterized by distinct chewy, golden crust perfected […]



Charitable Giving

Penn Station Raises Over $1M for People with Down Syndrome

Those with Down syndrome stand to benefit from a generous donation presented by Penn Station East Coast Subs at Sunday’s Cincinnati Reds baseball game. This leading fast-casual sandwich restaurant franchise continues its long-standing tradition of community support with the contribution of $153,964.43 to Down syndrome organizations across the Midwest. This year’s donation brings the total […]

Ben’s Soft Pretzels to Give Away Free Pretzels in Exchange for Donation to Nonprofit

Ben’s Soft Pretzels, the beloved purveyor of warm, doughy delights, is gearing up for a pretzel-filled celebration on National Pretzel Day, which falls on April 26th. As pretzel enthusiasts across the nation mark their calendars, Ben’s Soft Pretzels is rolling out an irresistible offer that combines philanthropy with indulgence. The Deal: Donate and Delight On April 26th, visit […]



Customer Experience

KFC and Life is Good Partner on Merch Line

Life is Good, the original positive lifestyle brand, is teaming up with KFC, the original fried chicken brand, to create a limited-edition capsule collection, available on KFCShop.com and lifeisgood.com starting Thursday. The line will unite the iconic branding of the world-famous chicken chain with Life is Good’s signature uplifting designs, all delivered on the high-quality […]

VIVA Chicken Launches Updated App

VIVA Chicken, the fast-casual Peruvian rotisserie joint, is celebrating the launch of its updated app, which offers new and returning guests an even more seamless experience. Continuing to improve the way customers interact, order and earn rewards, the app is available for download now in the iOS and Google app stores. “We’ve seen how evolving our ordering processes has […]

Toppers Pizza Opens in Watertown, Wisconsin

Toppers Pizza is expanding throughout Wisconsin with a new restaurant at 1602 S. Church Street in Watertown. Opening on Thursday, April 25, the new Toppers is located near the Watertown Municipal Airport next to Cricket Wireless and Great Clips. It’s the first Toppers store owned by franchisees Ahmad Khadeejeh and Mahmoud Rayyan. Toppers will celebrate its Watertown […]


Pei Wei Plots Notable Growth and Menu Enhancements in 2023

The woks are burning bright at Pei Wei Asian Kitchen! After being acquired in 2019 by West Coast Capital, Pei Wei has been busy with enhancements to the flavor, growth and technology of the brand. Pei Wei’s partnership with Celebrity Chef Jet Tila has helped reinvent the menu with a wide variety of craveable pan-Asian […]


Shake Shack Opens First Drive-Thru in Southern Nevada

On Thursday, December 14, Shake Shack opened its first drive-thru location in Southern Nevada. The new Shack is the brand’s fifth location and first drive-thru in the state, located at 1830 W. Craig Rd., North Las Vegas, NV 89031. The first 100 guests attending the grand opening received a complimentary branded cold cup. Additionally, as […]



Wienerschnitzel Appoints Doug Koob as Chief Development Officer

Wienerschnitzel, the world’s largest hot dog concept, announced today a new addition to its executive leadership team, Doug Koob. In this new role, Koob will oversee sales and business development teams for both domestic and international growth, real estate, along with restaurant design and construction. Koob’s background of 40-plus years in the hospitality industry led […]





POS Solutions

Restaurants Fight Back Against Pandemic with Paytronix Order & Delivery

The toughest situations foster innovation and experimentation, and that’s just how companies using the Paytronix Order & Delivery platform have tackled the COVID-crisis. Paytronix Systems, Inc., recently highlighted five brands that have successfully ramped up their takeout business with such innovations as grocery and alcohol sales, a ghost kitchen, and email marketing to support their […]

PAR Technology Announces New Brink POS Software API Integration

ParTech, Inc., a leading global provider of point of sale  solutions to the restaurant and retail industries, announced today a new partnership with Altametrics and Hubworks, a leading provider of cloud-based enterprise restaurant systems that provides food, workforce, and supply chain management to the world’s most successful restaurant companies, including Denny’s, Taco Bell, and Pizza […]



Honeygrow Opens New Location in Doylestown, Pennsylvania

honeygrow, the Philadelphia-based fast-casual restaurant known for its wholesome, simple, and made-to-order stir-fry, salads, and honeybars, is opens tomorrow, April 26, in Doylestown, marking its 21st location in Pennsylvania and 42nd the chainwide. Located at 1745 South Easton Road within Brixmor’s bustling Barn Plaza, honeygrow is joining Kohl’s, Barnes & Noble, Pure Barre, and Whole Foods. The […]

Tocaya Plans Week of Specials for Cinco de Mayo

This Cinco de Mayo, Tocaya Modern Mexican is turning up the heat with a week-long celebration of flavor and festivities!  From May 1 — May 5, it’s dishing out specials and giveaways; here’s what’s on the menu —  May 1: Quench your thirst with a free agua fresca with any $10+ order.  May 2: One lucky winner will score free Tocaya catering for up to […]

JARS by Fabio Viviani Inks 10-Unit Deal in Atlanta Market

JARS by Fabio Viviani, the innovative single-serve dessert concept founded by global celebrity chef Fabio Viviani, is officially heading to Atlanta, Georgia, with plans to open 10 locations in the area. The driving local force behind this sweet venture is James Gormley, a successful entrepreneur with extensive experience in commercial real estate. “After meeting Fabio and getting […]

Bushfire Kitchen to Open 8th Location in Riverside, California

Bushfire Kitchen, the California-based restaurant brand beloved for its healthy, globally-inspired comfort food, announced the opening of its eighth location, and its fourth in Riverside County, set to open in late 2024 at the vibrant Canyon Crest Towne Centre in Riverside.   Bushfire Kitchen is known for its from-scratch menu, prepared slow and served fast, utilizing  premium-grade, humanely-raised […]


Sustainability

Taco Bell Expands Recycling Program with TerraCycle

On Monday, Taco Bell is announcing the expansion of their popular recycling program with TerraCycle to also collect and recycle any brand of sauce dipping cups, souffle cups/lids & coffee creamer pods. To make it official, the program has been renamed the Taco Bell Sauce Container US Recycling Program. “Taco Bell’s category-wide recycling program, along […]

The Human Bean to Host Earth Day Giveback with Planting Partner Trees of the Future

The Human Bean is hosting its annual Earth Day Giveback at all locations across the U.S. next Monday, April 22nd. On this special day, every drink sold will result in one tree planted through Trees for the Future, an international nonprofit with 30+ years of history planting trees and teaching sustainable farming practices in impoverished communities. […]

Craveworthy Brands Forges Sustainability Partnership with Budderfly

Budderfly, the premier sustainability partner for businesses with repeatable footprints, announced a corporate partnership with restaurant platform company Craveworthy Brands to drive down energy consumption at Cravewothy’s corporate and franchise-owned restaurants. Craveworthy Brands owns, operates, and franchises multiple restaurant brands across the country, including Genghis Grill: where Budderfly’s Energy as a Service (EaaS) offering will first be […]

Restaurant Technologies Breaks its Own Sustainability Record

Restaurant Technologies broke its own sustainability record by recycling and converting more than 314 million pounds of used cooking oil (UCO) into renewable diesel or biodiesel in 2023, breaking the record set in 2022 by 25 million pounds. The company continues to help its 40,000 customers nationwide be more sustainable and reach their Environmental, Social, […]

Sabert Corporation Leans Into Sustainable Food Packaging

Sabert Corporation, a leading global manufacturer of innovative and sustainable food packaging solutions, announced the launch of its new Earthtel r-PRO line of round bowls and containers. Made with Sabert’s proprietary polypropylene blend containing 25% post-consumer recycled content (PCR), the new collection is 100% recyclable and meets APR guidelines for recyclability. Designed with sustainability in […]


HME Hospitality and Specialty Communications Releases New Text-to-Speech Feature

HME Hospitality and Specialty Communications announced the release of Text & Connect, a powerful new NEXEO | HDX feature used to send  real-time, personalized, text-to-speech alerts to select restaurant teams and stores via the NEXEO headset. Text & Connect revolutionizes store operations by enabling restaurant leaders to build  employee engagement, recognize outstanding performance, and deliver consistent  […]

MOD Pizza to Begin Using Bikky’s Customer Analytics Solutions

Bikky, a customer data platform built exclusively for multi-unit restaurants, announced a partnership with MOD Pizza, the purpose-led, people-first, fast casual pizza pioneer. By leveraging Bikky’s customer analytics capabilities across its entire portfolio of over 500 locations, MOD is deepening its knowledge of what marketing and menu decisions resonate with customers and as a result, increase […]

ItsaCheckmate Unveils Kiosk Solution

ItsaCheckmate, a leading restaurant ordering solutions provider, unveiled its new Kiosk solution, engineered to enhance the visual and operational standards of kiosks in the restaurant industry. This release marks a significant step forward, addressing common user experience and branding limitations found in other offerings. Many of the market’s existing kiosk solutions force brands to compromise on […]