Quick-Service and Fast Casual Restaurant News and Information

Chef Bobby Flay's Latest Fast Casual Gathers Momentum

Loyalty and Convenience Aren't Going Anywhere

6 Questions with Kolache Factory COO Dawn Nielsen

Just Salad’s Mission-Based Brand Reaches 50 Stores

Smalls Sliders Wants to Be the Next Cult-Favorite Restaurant Chain

Chain News

Top Headlines

Del Taco Leans on Innovation to Navigate New Challenges

A fresh loyalty program and design has the brand looking ahead.

El Pollo Loco CEO Bernard Acoca Resigns

The executive is leaving to pursue other opportunities.

'Very Challenging' Labor Shortage Strains Domino's Momentum

U.S. same-store sales fell for the first time in several years.

McDonald's bag going out the drive-thru window.

Loyalty Programs Emerged as a Restaurant Must-Have in 2020

The journey to connect with guests changed during COVID-19.

McDonald's to Test McPlant Burger in the U.S.

The pilot will start November 3 in eight restaurants.

Drink, hot dog, and fries from Portillo's.

Portillo's Eyes $405 Million IPO

The chain would be valued at $1.42 billion.

The 27 Fastest-Growing Quick-Service Chains in America

Chick-fil-A Spicy Chicken Deluxe Sandwich.

These 45 Fast-Food Chains Earn the Most Per Restaurant

Subway: Sales Skyrocketed after Unprecedented Menu Update

Fast Casual 2.0

A longtime general manager Iowa was awarded a franchise restaurant.

Happy Joe’s Provides General Managers with New 'Operator to Owner' Program

A GM in Maquoketa, Iowa, was first to benefit from the new program.

PITA Mediterranean Street Food Adds New Savory Menu Items

Chef Bobby Flay's Latest Fast Casual Gathers Momentum

The restaurant is recognized for 'burgers with a twist.'

Slim Chickens Opening New Store in St. Louis

Employee Management

Happy Joe’s Provides General Managers with New 'Operator to Owner' Program

A GM in Maquoketa, Iowa, was first to benefit from the new program.

Nexstep Commercial Products Promotes Erin Busch to VP of Sales & Marketing

Busch joined the company in 2010.

El Pollo Loco CEO Bernard Acoca Resigns

The executive is leaving to pursue other opportunities.

Papa John's Promotes Max Wetzel to Chief Commercial Officer

Special Reports

Chick-fil-A employee handing food out the window of a drive-thru.

The 2021 QSR® magazine Drive-Thru Study

After COVID-19, the future and shape of the quick-service industry might just rest on the drive-thru.

The Future of Fast-Food Drive-Thru Arrives Early

The No. 1 lifeline for restaurants during a global pandemic might never look the same.

The Next Frontier of Restaurant Franchising

Optimism abounds for quick-service brands looking to grow. But COVID-19’s impact can’t be forgotten just yet.

How Pancheros Leveraged Seasonal Campaigns to Increase Loyalty Sales by 92%

Learn how top brands are using relevance and accessibility to thrive in a post-COVID world.

On Demand!

Interview with a Soupergirl: How Access Control Can Souper-Charge Your Restaurant

Learn how cloud-based access control for restaurants can actually simplify your day-to-day operations.

Watch Now

On Demand!

Franchising 101: Increasing Employee Retention

Build an effective process that can reduce costly employee turnover.

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On Demand!

Health and Safety as Consumers Return to In-Room Dining

And which brands are getting it right in the eyes of their customers.

Watch Now

Subway CEO John Chidsey poses behind the sandwich counter.

Inside the Plan to Build a Better Subway

This summer, CEO John Chidsey began a multi-year journey to transform the world’s largest restaurant chain around the globe. And it starts with an overhaul of the total guest experience.

The QSR 50: The Fast-Food Industry's Leading Annual Report

A look at how the 50 biggest brands in America navigated the greatest crisis in restaurant history.

A McDonald's employee puts two bags of food on a counter.

When COVID-19 is Gone, What Will Become of Restaurant Delivery?

One of the industry's most complicated segments is in for a wild ride.

How Wendy's Changed the Fast-Food Breakfast Game

The fast-food chain’s breakfast launch came on the doorstep of COVID-19. But while the pandemic might have slowed momentum, it hardly stopped it.

The Next Generation of Young Restaurant Leaders

The industry’s most exciting young executives, founders, and franchisees handled the pressure of the pandemic and are preparing for much bigger things.