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  • Mr. Gatti's pizza buffet.
    Mr. Gatti's Witnesses Historic Buffet Renaissance
    Culver's food truck.
    Culver’s is Ready to Share its Wisconsin Roots Across America
    McAlister's digital ordering.
    Focus Brands’ New Digital Strategy Could Be a Game-Changer
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    • Food
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      Food for delivery on a table with a paper bag in the middle.

      How Delivery Data Improves Vendor and Customer Relationships

      Two men choose food in a fast food restaurant.

      The Power of Customer Zone Merchandising for Restaurants

      Potbelly's Comeback Remains on Track

      Mr. Gatti's pizza buffet.

      Mr. Gatti's Witnesses Historic Buffet Renaissance

      McDonald's Exterior

      McDonald's to Sell Russia Stores to Licensee

      Sponsored Content

      Fazoli's tablet CrunchTime TalentLink hero
      The Right Training Program Can Reduce Turnover by 25–35 Percent
      Improving the employee experience boosts business results.
      A tech-forward solution helps brands improve pickup and delivery service.
      How Restaurants Can Gain Control Over Off-Premises Dining
      A tech-forward solution helps brands improve pickup and delivery service.

      Chain News

      Top Headlines

      Southern Grounds features a sizable food menu featuring breakfast and brunch, hot items, tartines (French open-faced sandwiches), cold sandwiches and wraps, salads and soups, and a kid’s menu.
      Southern Grounds is Out to Disrupt the Coffee Sector
      The brand hopes to reach 125 locations in the next decade.
      QR code inside a restaurant.
      Automation, Hospitality, and Employee Retention: It’s All About Balance
      Can technology for restaurants enhance experience?
      Wingstop exterior.
      Wingstop Explores Buying its Own Chicken Facility
      It's to reduce chicken wing volatility and control supply chain.
      A row of burgers at BurgerFi, a growing fast casual concept.
      BurgerFi 'Very Encouraged' by Unit Growth after Soft Year
      The fast casual opened six restaurants in the first quarter.
      Fast-food customer eating a burger and drinking a drink.
      Why is Guest Satisfaction Declining for Restaurants?
      Complaints about staff demeanor are on the rise.
      Krispy Kreme Cinnamon Rolls.
      Krispy Kreme Leans Into its Biggest Growth Driver
      The brand added nearly 2,000 global points of access in Q1
      Read More

      Most Popular

      Taco Bell exterior of a drive-thru.
      America's 50 Biggest Fast-Food Chains
      Two footlong Subway sandwiches.
      The 37 Biggest Fast-Food Chains in America
      Shaquille O'Neal and Big Chicken.
      The 40/40 List for 2022: America's Hottest Startup Fast Casuals

      Top Stories

      McDonald's Golden Arches.
      McDonald’s Not Losing Sight of Value as Inflation Soars
      The fast-food giant remains in "share-taking mode."
      KFC exterior restaurant.
      KFC Leader Kevin Hochman to Become CEO of Chili's
      The industry veteran led turnarounds at both KFC and Pizza Hut.
      Portillo's drive thru employees pose for a photo.
      Portillo's Lifts Sales with Industry-Best Staffing Levels
      Stores earn as much as $5,000–$6,000 per hour.
      Wendy's exterior of restaurant.
      Wendy's Holds Steady in Face of Historic Inflation
      Unit growth is picking up across the burger chain's system.

      Fast Casual 2.0

      A picture of an Ellianos Coffee store.
      Ellianos Coffee Partners with First Federal Bank to Secure $25 Million in Financing
      The bank partnership streamlines the lending process for franchisees.
      Shaquille O'Neal and Big Chicken.
      Big Chicken Signs 6-Unit Deal in Northwest Nevada
      The fast casual has 150-plus units in development nationwide.
      Potbelly's Comeback Remains on Track
      The fast casual earned record AUV in March. 
      Cracked Eggery's new design.
      Cracked Eggery Opens New Store Designed by //3877
      When entering, eyes are drawn to the kitchen’s yellow backdrop.

      Employee Management

      Michelle Morgan.
      Zaxby's Names Michelle Morgan First Chief People Officer in Company History
      Portillo's drive thru employees pose for a photo.
      Portillo's Lifts Sales with Industry-Best Staffing Levels
      Stores earn as much as $5,000–$6,000 per hour.
      Smiling restaurant employee behind counter.
      3 Errors to Avoid in Your Restaurant's Hiring Plan
      It’s time to rethink how you treat employees in the workplace.
      Starbucks exterior location.
      Inside Starbucks' Billion-Dollar Plan to Catch Up After COVID
      The coffee giant's investments are trailing its demand, CEO says.
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      Special Reports

      Taco Bell Defy restaurant oncept.
      The Future of Fast Food is a Cross-Channel World

      The post-COVID restaurant consumer has spoken, and they're taking operators right into an era of convenience.

      Greg Flynn.
      Inside the Making of Greg Flynn’s Franchising Empire

      What does it take to build one of the biggest franchise companies in restaurant history? Discipline and a perpetual focus on the bigger picture, Greg Flynn says.

      Popeyes president Sami Siddiqui.
      Popeyes at 50 Has Never Looked Better

      As it turns out, the now-famous chicken sandwich wasn’t the end-all for the classic chain—it merely set the stage.

      QSR Uncut Podcast

      The QSR Podcast

      Steele Smiley is Out to Reinvent Fast Food
      Steele Smiley, CEO and founder of Crisp & Green has a new plant-based brand with major potential. Creating, growing, and disrupting the market is nothing new for Smiley, however, who went from a fitness empire to the business of healthy eating, and has zero plans of letting up.
      On Demand!
      Remotely Track and Optimize Energy Usage Across Your Building Portfolio
      Watch Now
      On Demand!
      Why Brands Like Wow Bao Are Betting Big on Virtual Kitchens
      Watch Now
      On Demand!
      Driving the Customer Experience with Carl’s Jr. & Hardee’s Recent Digital Transformation
      Watch Now
      Hardee's rendering.
      How COVID Forever Changed the Future of Fast-Food Design

      From drive-thru-only designs to multiple-lane models and much more, the quick-service industry might never look the same in the wake of COVID. 

      Panera drive-thru.
      Welcome to Panera Bread: The Next Generation

      In motion before COVID, but sent into hyper-drive, a new look and experience at the fast-casual leader is starting to ramp up.

      CAVA wrap being held on a table.
      Why the Pandemic Only Made Fast Casual Stronger

      Despite early struggles, COVID-19 spawned a new generation of fast casuals to be reckoned with.

      Big Chicken team.
      The 40/40 List

      This group of fast casuals has weathered the storm and is ready to thrive in the most dynamic operating environment on record.

      Slim Chickens employees serving customers.
      QSR’s Breakout Brand of 2021: Slim Chickens Hits Another Gear

      In what’s become perhaps the most-bursting world of quick service, Slim Chickens has had no trouble standing out.

      Recent News

      Randy's Donuts Opening San Fernando Valley Location on June 1
      Ellianos Coffee Partners with First Federal Bank to Secure $25 Million in Financing
      Brix Holdings Brands to Offer Special Memorial Day Deals
      Big Chicken Signs 6-Unit Deal in Northwest Nevada
      White Castle Unveils Latest Cravers Hall of Fame Class
      Fatburger Opens in Excalibur Hotel & Casino

      Subscribe to A.M. Jolt

      The five times weekly e-newsletter that keeps you up-to-date on the latest industry news and additions to this website.

      Smart Chain Reports

      The Drive Thru of the Future
      Sign of the Times (Digital Signage)
      The Power of POS
      The Power of Packaging
      Spotlight on Safety
      Kitchen Tech
      Tackling Takeout (Off-Premises Solutions)
      The Future of Drive Thru
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      Advertising & Marketing

      Fridge – Advertising for Food & Beverage

      4250 Hwy 22, Suite 7
      Mandeville
      LA
      985-809-1975
      Frying Equipment

      Winston Foodservice

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      2345 Carton Drive
      Louisville
      KY
      502-495-5400
      Our CVap® (Controlled Vapor Technology) cabinets and ovens, and Collectramatic® (more)
      Drive Thru Installation & Repair

      Wayne Communications, Inc.

      Listing Logo image
      6612 Chancellor Drive
      Cedar Falls
      IA
      855-471-9730

      A national QSR and fast casual logistics company.

      Baked Goods, Grains & Cereal

      Banneton Bakery

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      579 Pedricktown Rd.
      swedesboro
      NJ
      856-832-7796
      Find restaurant equipment and suppliers
      Start Now!

      Franchising

      Potbelly's Comeback Remains on Track
      Mr. Gatti's Witnesses Historic Buffet Renaissance
      Southern Grounds is Out to Disrupt the Coffee Sector

      Restaurant Operations

      Two men choose food in a fast food restaurant.
      The Power of Customer Zone Merchandising for Restaurants
      Why is Guest Satisfaction Declining for Restaurants?
      The Future of Fast Food is a Cross-Channel World

      Finance

      McDonald's Exterior
      McDonald's to Sell Russia Stores to Licensee
      BurgerFi 'Very Encouraged' by Unit Growth after Soft Year
      Krispy Kreme Leans Into its Biggest Growth Driver

      Employee Management

      Portillo's drive thru employees pose for a photo.
      Portillo's Lifts Sales with Industry-Best Staffing Levels
      3 Errors to Avoid in Your Restaurant's Hiring Plan
      Inside Starbucks' Billion-Dollar Plan to Catch Up After COVID

      Consumer Trends

      Panera launched a new drink subscription for all self-serve beverages.
      'Unlimited Sip Club' Drives Record App Activity for Panera
      Will Starbucks' Sales Suffer from Union Battle?
      The Changing Life of a Restaurant CMO

      Fast Casual

      Wingstop exterior.
      Wingstop Explores Buying its Own Chicken Facility
      Focus Brands’ New Digital Strategy Could Be a Game-Changer
      The National Restaurant Association Show: It’s Great To Be Back

      Fast Food

      Culver's food truck.
      Culver’s is Ready to Share its Wisconsin Roots Across America
      Wendy's Holds Steady in Face of Historic Inflation
      Inside the Making of Greg Flynn’s Franchising Empire

      Business Advice

      Miss Mazys food on a table.
      How Restaurants Can Win the Delivery-Only Game
      The Delicate Art of Menu Pricing
      Ghost Kitchens: Here to Stay or Ready to Disappear?

      Health & Wellness

      Crisp & Green yoga.
      What Wellness Means Now for Restaurants
      The Missing Puzzle Piece of the Workforce Crisis
      McDonald's Happy Meals are Still Getting Healthier

      Customer Experience

      Rachel’s Kitchen Servi robot in the kitchen.
      Robots in Restaurants—No Longer Just a Fantasy
      Popeyes at 50 Has Never Looked Better
      How COVID Forever Changed the Future of Fast-Food Design

      Emerging Concepts

      Roll-Em-Up Taquitos.
      Why Roll-Em-Up Taquitos is One to Watch
      Huey Magoo’s Journey to Chicken Tender Stardom
      Wing Snob Emerges as Worthy Competitor in Growing Food Category

      Menu Innovations

      Wingstop releases a lineup of chicken sandwiches.
      Wingstop to Test 11 Chicken Sandwich Flavors
      Papa Johns is Taking its Own Pizza Path
      El Pollo Loco Finds the Beef and Reaps the Rewards

      Marketing & Promotions

      Slutty Vegan's Pinky Cole.
      Slutty Vegan Notches Growth Capital from Danny Meyer's Investment Group
      Noodles & Company Puts Employees First in New Brand Platform
      The Halal Guys Explores Potential Power of NFTs

      Drive Thru

      Chick-fil-A drive-thru employee handing food out the window.
      Chick-fil-A’s Packed Drive-Thrus During COVID Weren’t a Mirage
      Welcome to Panera Bread: The Next Generation
      The Past, Present, and Future of Fast-Food Drive-Thru

      Technology

      QR code inside a restaurant.
      Automation, Hospitality, and Employee Retention: It’s All About Balance
      How Restaurants Can Take Back Control of On-Demand Food
      Sweetgreen's New Restaurant Concept Goes Fully Digital
    QSR cover

    Subscribe To QSR

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    Food

    • Beverage
    • Breakfast
    • Burgers
    • Desserts
    • Health & Wellness
    • Marc Halperin: Resident F&B Expert
    • Menu Innovations
    • Pizza
    • Sandwiches

    Operations

    • Back of House
    • Business Advice
    • Charitable Giving
    • Customer Experience
    • Design
    • Drive Thru
    • Employee Management
    • Legal
    • Ordering
    • Outside Insights
    • Restaurant Operations
    • Start to Finish: What Inspires Execs
    • Sustainability
    • Technology

    Growth

    • Consumer Trends
    • Emerging Concepts
    • Fast Casual
    • Finance
    • Franchising
    • Marketing & Promotions

    Reports

    • QSR 50
    • Drive-Thru Study
    • Growth 40
    • 40/40 List
    • Best Franchise Deals
    • Download Center
    • Franchise Opportunities
    • Find a Supplier
    • Sitemap

    Events

    • Webinars
    • Fast Casual Meet Ups
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