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  • A pizza held in a wood-fired oven.
    How Smokin' Oak is Building its Own Pizza Category
    Little Caesars pepperoni pizza.
    Little Caesars' Development Journey Takes Aggressive Turn
    Chipotle drive-thru.
    Chipotle Wants to be Clear: It Isn’t Opening Drive-Thrus
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      Fast-food dishes on a table.

      Is a Recession Coming for Restaurants?

      McDonald's Exterior

      McDonald's CFO Kevin Ozan Promoted to New Strategic Role

      Starbucks interior of a restaurant with a customer ordering at the counter.

      Why Unionization Efforts are Not a Doomsday Event for Restaurants

      Local Kitchens Micro Food Hall doorway.

      The Future of Food Halls is Bright

      A platter of chicken tenders and sandwiches at Dave's Hot Chicken restaurant.

      Franchise Forward: Growth Deals from Dave's Hot Chicken, Fatburger

      Sponsored Content

      Zalat-Hero
      ZaLat Pizza Has a Tattoo Artist on Retainer—And That’s Just the Beginning of Its Retention Playbook
      In a tight labor market, ZaLat Pizza’s formula to earn employee buy-in is as unique as it gets. 
      Xenial
      The End-to-End Solution that Will Increase Drive-Thru Velocity and Sales
      Operators report a return on investment in as little as nine months after installing this solution.

      Chain News

      Top Headlines

      Headshot of Tarun Lal.
      KFC Promotes Longtime Exec Tarun Lal to President of U.S. Business
      He's worked at the company for more than two decades.
      Chipotle burrito.
      Chipotle Location in Maine Files to Unionize
      Employees are seeking adequate staffing at their store.
      A pizza held in a wood-fired oven.
      How Smokin' Oak is Building its Own Pizza Category
      The five-unit franchise wants 100 locations by 2027. 
      Taco Bell Defy prototype drive-thru menuboard.
      Your Menu is Your Best Marketing Tool—Here’s How to Use It
      Switching to a digital menu is progress, but it's just a start.
      Wing It On! CEO Matt Ensero.
      6 Questions with Wing It On! CEO Matt Ensero
      How a budget of only $40,000 turned into a growing brand.
      McDonald's app being used by a customer in their car.
      McDonald's Piloting Drive-Thru Voice Ordering as Sales Keep Growing
      Franchisees expect inflation to keep pressing on into 2023.
      Read More

      Most Popular

      Wienerschnitzel CEO J.R. Galardi.
      35 Young Leaders to Watch
      Exterior photo of Taco Bell's Defy Prototype.
      Taco Bell Debuts Most Creative Prototype in Brand History
      Taco Bell exterior of a drive-thru.
      America's 50 Biggest Fast-Food Chains

      Top Stories

      Beef-A-Roo's Roast Beef Sandwich.
      Beef-A-Roo Aims to Bring Cult Status to National Scene
      The fast casual hopes to reach 50 stores in the next few years.
      Lucas Bradbury headshot
      Shark Tank Alum Project Pollo Plots 'Too Good to Be True' Growth Plan
      The fast casual expects 100 stores by 2025. 
      Taco Bell Mexican Pizza.
      Taco Bell’s Mexican Pizza Relaunch Skyrockets Engagement
      App downloads spiked as the brand offered rewards members an early in.
      Chick-fil-A Express Drive-Thru, with customer scanning a QR code.
      Chick-fil-A is Testing Express Drive-Thru Lanes
      The lane is solely dedicated to customers who have ordered ahead.

      Fast Casual 2.0

      Beyond Juicery's chicken caesar salad.
      Beyond Juicery + Eatery Introduces Summer Items
      Seasonal items are a way to keep customers engaged, the CEO said.
      Velvet Taco at Grandscape in Texas.
      Velvet Taco Opens in Texas' Grandscape Shopping Complex
      It's the only restaurant in Grandscape with a pickup window.
      Sweetgreen Rewards and Challenges.
      Sweetgreen Tests Weekly Challenges to Reward Healthy Eating Habits
      The program is available until July 24.
      A headshot of Danny Otero.
      Chef Danny Otero Opens Latin Fusion Restaurant in Orlando
      Chef Danny Otero has more than 24 years of experience.

      Employee Management

      Starbucks interior of a restaurant with a customer ordering at the counter.
      Why Unionization Efforts are Not a Doomsday Event for Restaurants
      The pandemic labor crunch revealed long-festering fissures.
      Barista prepares a coffee.
      Still Struggling with a Labor Shortage? Here are Some Solutions
      Restaurants are looking well beyond higher pay these days.
      A headshot of Patrick Schwing, Zaxby's new chief marketing and strategy officer.
      Zaxby's Hires Patrick Schwing as Chief Marketing & Strategy Officer
      He previously served as Arby's CMO.
      Don Fox
      Cultivating the Next Generation of Restaurant CEOs
      Success will be rooted in providing inspirational leadership.
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      Special Reports

      Wienerschnitzel CEO J.R. Galardi.
      The Next Generation of Restaurant Leaders: 2022 Edition

      In this year’s collection of the quick-service industry’s most exciting young executives, founders, and franchise leaders, a common theme was resiliency.

      Taco Bell Defy restaurant oncept.
      The Future of Fast Food is a Cross-Channel World

      The post-COVID restaurant consumer has spoken, and they're taking operators right into an era of convenience.

      Pizza Hut pizza on a wooden table.
      Inside the Making of Greg Flynn’s Franchising Empire

      What does it take to build one of the biggest franchise companies in restaurant history? Discipline and a perpetual focus on the bigger picture, Greg Flynn says.

      QSR Uncut Podcast

      The QSR Podcast

      Pokeworks CEO Steve Heeley on Turning an Idea Into an Empire
      Pokeworks is taking aim at global growth, and it’s no great mystery why. The fast casual has seen major sale increases with the top 25 percent of franchise locations reaching an AUV of $1–2 million.
      On Demand!
      Remotely Track and Optimize Energy Usage Across Your Building Portfolio
      Watch Now
      On Demand!
      Why Brands Like Wow Bao Are Betting Big on Virtual Kitchens
      Watch Now
      On Demand!
      Driving the Customer Experience with Carl’s Jr. & Hardee’s Recent Digital Transformation
      Watch Now
      Popeyes president Sami Siddiqui.
      Popeyes at 50 Has Never Looked Better

      As it turns out, the now-famous chicken sandwich wasn’t the end-all for the classic chain—it merely set the stage.

      Hardee's rendering.
      How COVID Forever Changed the Future of Fast-Food Design

      From drive-thru-only designs to multiple-lane models and much more, the quick-service industry might never look the same in the wake of COVID. 

      Panera drive-thru.
      Welcome to Panera Bread: The Next Generation

      In motion before COVID, but sent into hyper-drive, a new look and experience at the fast-casual leader is starting to ramp up.

      CAVA wrap being held on a table.
      Why the Pandemic Only Made Fast Casual Stronger

      Despite early struggles, COVID-19 spawned a new generation of fast casuals to be reckoned with.

      Big Chicken team.
      The 40/40 List

      This group of fast casuals has weathered the storm and is ready to thrive in the most dynamic operating environment on record.

      Recent News

      Beyond Juicery + Eatery Introduces Summer Items
      Velvet Taco Opens in Texas' Grandscape Shopping Complex
      Sweetgreen Tests Weekly Challenges to Reward Healthy Eating Habits
      Captain D’s Turns Up Heat with Spicy Batter Dipped Fish
      Andy's Frozen Custard Releases Freedom Berry Jackhammer for Independence Day
      Chef Danny Otero Opens Latin Fusion Restaurant in Orlando

      Subscribe to A.M. Jolt

      The five times weekly e-newsletter that keeps you up-to-date on the latest industry news and additions to this website.

      Smart Chain Reports

      On the Safe Side
      The Drive Thru of the Future
      Sign of the Times (Digital Signage)
      The Power of POS
      The Power of Packaging
      Spotlight on Safety
      Kitchen Tech
      Tackling Takeout (Off-Premises Solutions)
      OneSource Logo
      Communication Systems

      Reachify - Automated Restaurant Phones

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      Focus on the food, not the phone call. Let phone automations take care of all your (more)
      Refrigeration & Ice Machines

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      Beverages

      Tree Top, Inc.

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      WA
      509-697-7251

      Offering kid approved fruit products that enhance any kids meal.

      Technology Support

      Science On Call: Tech Support for Restaurants

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      Find restaurant equipment and suppliers
      Start Now!

      Emerging Concepts

      A pizza held in a wood-fired oven.
      How Smokin' Oak is Building its Own Pizza Category
      Shark Tank Alum Project Pollo Plots 'Too Good to Be True' Growth Plan
      Why Joe & the Juice is One to Watch

      Health & Wellness

      Crisp & Green yoga.
      What Wellness Means Now for Restaurants
      The Missing Puzzle Piece of the Workforce Crisis
      McDonald's Happy Meals are Still Getting Healthier

      Franchising

      Little Caesars pepperoni pizza.
      Little Caesars' Development Journey Takes Aggressive Turn
      Focus' Ryan O'Keefe Builds Franchise Sales with 'Service-Oriented' Heart
      Iron Chef Jose Garces' Buena Onda is Ready to Go National

      Fast Food

      McDonald's Exterior
      McDonald's CFO Kevin Ozan Promoted to New Strategic Role
      KFC Promotes Longtime Exec Tarun Lal to President of U.S. Business
      Your Menu is Your Best Marketing Tool—Here’s How to Use It

      Customer Experience

      Chipotle drive-thru.
      Chipotle Wants to be Clear: It Isn’t Opening Drive-Thrus
      Taco Bell’s Mexican Pizza Relaunch Skyrockets Engagement
      Cultivating the Next Generation of Restaurant CEOs

      Finance

      Fast-food dishes on a table.
      Is a Recession Coming for Restaurants?
      How Restaurants are Dealing with Continued Inflation
      Jeni's CEO John Lowe Retires After 13 Years of Growth

      Consumer Trends

      Chick’nCone.
      Fast-Food Brands Brave the NFT World
      Restaurant Industry's Sales Recovery Slows in May
      8 Trends in Social Impact for Quick-Service Restaurants

      Drive Thru

      McDonald's app being used by a customer in their car.
      McDonald's Piloting Drive-Thru Voice Ordering as Sales Keep Growing
      Chick-fil-A is Testing Express Drive-Thru Lanes
      Chick-fil-A’s Packed Drive-Thrus During COVID Weren’t a Mirage

      Restaurant Operations

      McDonald's drive-thru employee handing food off to a customer.
      Saving on Utilities Can Mean Big Profit for Quick-Service Restaurants
      How Lean Restaurant Teams Maximize Marketing Resources
      How to Properly Insure Your Quick-Service Restaurant

      Fast Casual

      Chipotle burrito.
      Chipotle Location in Maine Files to Unionize
      Panera Hatches Plan to Fill Urban Markets
      Restaurant Menu Price Inflation Keeps Growing

      Business Advice

      Wing It On! CEO Matt Ensero.
      6 Questions with Wing It On! CEO Matt Ensero
      The Next Generation of Restaurant Leaders: 2022 Edition
      Restaurants Explore Alternatives to Raising Prices

      Marketing & Promotions

      Wendy's Kristin Tormey.
      How Kristin Tormey Elevated Wendy’s to Influencer Status
      How Chipotle's Candice Beck Builds Social Media Relevancy
      4 Ways to Celebrate Father’s Day at Your Coffee Shop

      Menu Innovations

      Strawberry Frosty and Strawberry Chicken Salad from Wendy's.
      Wendy's Places Summer Spin on Iconic Frosty
      Inside Breakfast's Record-Breaking COVID Comeback
      Arby's Releases First Hamburger in Company History

      Technology

      QR code inside a restaurant.
      The QR Code Comeback and What it Means for Your Restaurant
      3 Data-Driven Approaches to Grow Your Restaurant
      How Restaurants Can Engage and Personalize with Mobile Wallet

      Employee Management

      Starbucks interior of a restaurant with a customer ordering at the counter.
      Why Unionization Efforts are Not a Doomsday Event for Restaurants
      Still Struggling with a Labor Shortage? Here are Some Solutions
      Blaze Pizza Keeps Growing with a Personal Touch
    QSR cover

    Subscribe To QSR

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    Food

    • Beverage
    • Breakfast
    • Burgers
    • Desserts
    • Health & Wellness
    • Marc Halperin: Resident F&B Expert
    • Menu Innovations
    • Pizza
    • Sandwiches

    Operations

    • Back of House
    • Business Advice
    • Charitable Giving
    • Customer Experience
    • Design
    • Drive Thru
    • Employee Management
    • Legal
    • Ordering
    • Outside Insights
    • Restaurant Operations
    • Start to Finish: What Inspires Execs
    • Sustainability
    • Technology

    Growth

    • Consumer Trends
    • Emerging Concepts
    • Fast Casual
    • Finance
    • Franchising
    • Marketing & Promotions

    Reports

    • QSR 50
    • Drive-Thru Study
    • 40/40 List
    • Best Franchise Deals
    • Download Center
    • Franchise Opportunities
    • Find a Supplier
    • Sitemap

    Events

    • Webinars
    • Fast Casual Meet Ups
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