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  • Culver's food truck.
    Culver’s is Ready to Share its Wisconsin Roots Across America
    McAlister's digital ordering.
    Focus Brands’ New Digital Strategy Could Be a Game-Changer
    Papa Johns
    Papa Johns is Taking its Own Pizza Path
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      A row of burgers at BurgerFi, a growing fast casual concept.

      BurgerFi 'Very Encouraged' by Unit Growth after Soft Year

      Fast-food customer eating a burger and drinking a drink.

      Why is Guest Satisfaction Declining for Restaurants?

      Culver's food truck.

      Culver’s is Ready to Share its Wisconsin Roots Across America

      KFC exterior restaurant.

      KFC Leader Kevin Hochman to Become CEO of Chili's

      McAlister's digital ordering.

      Focus Brands’ New Digital Strategy Could Be a Game-Changer

      Sponsored Content

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      How Restaurants Can Gain Control Over Off-Premises Dining
      A tech-forward solution helps brands improve pickup and delivery service.
      Quisitive Payments Intelligence hero
      The Race for First-Party Customer Data: Here’s How to Win
      Whoever owns the customer data owns the relationship. Thanks to a trove of detailed data formerly off-limits to operators, restaurants have the power to transform the customer experience.

      Chain News

      Top Headlines

      Starbucks employee ties their apron.
      Starbucks to Pay Travel Expenses for Workers Seeking Abortions
      The benefits apply to gender-affirming procedures, as well.
      Don Fox
      The National Restaurant Association Show: It’s Great To Be Back
      Just like the industry, it is the people who make the difference.
      McDonald's exterior.
      McDonald's to Sell Russian Business
      The move is expected to cost $1.2 billion to $1.4 billion.
      Wingstop releases a lineup of chicken sandwiches.
      Wingstop to Test 11 Chicken Sandwich Flavors
      The pilot will occur at more than 60 units across four markets.
      Krispy Kreme Cinnamon Rolls.
      Krispy Kreme Leans Into its Biggest Growth Driver
      The brand added nearly 2,000 global points of access in Q1
      Panera launched a new drink subscription for all self-serve beverages.
      'Unlimited Sip Club' Drives Record App Activity for Panera
      The promotion resulted in more new installs than the coffee launch.
      Read More

      Most Popular

      Taco Bell exterior of a drive-thru.
      America's 50 Biggest Fast-Food Chains
      Two footlong Subway sandwiches.
      The 37 Biggest Fast-Food Chains in America
      Shaquille O'Neal and Big Chicken.
      The 40/40 List for 2022: America's Hottest Startup Fast Casuals

      Top Stories

      A rendering of Cinnabon Swirl.
      Cinnabon, Carvel to Form Ultimate Sweet Treat Concept
      The first test locations are scheduled to open in March 2023. 
      Pizza Hut employee carrying a pizza for delivery.
      Driver Shortage Squeezes Pizza Hut, Competitors
      Brands are beginning to explore third-party networks.
      McDonald's Golden Arches.
      McDonald’s Not Losing Sight of Value as Inflation Soars
      The fast-food giant remains in "share-taking mode."
      Portillo's drive thru employees pose for a photo.
      Portillo's Lifts Sales with Industry-Best Staffing Levels
      Stores earn as much as $5,000–$6,000 per hour.

      Fast Casual 2.0

      Freebirds World Burrito's new prototype.
      Freebirds World Burrito Unveils New Prototype
      The chain wants to double its footprint.
      Freddy’s Expanding Into the Dakotas
      Tandoori Fried Chicken Sandwich.
      Curry Up Now to Debut in Dallas
      The restaurant will have a dog-friendly outdoor patio.
      Shipley Do-Nuts exterior
      Shipley Do-Nuts Signs Agreement to Open 25 Stores in Maryland
      The first unit will open in Q4 of this year.

      Employee Management

      Michelle Morgan.
      Zaxby's Names Michelle Morgan First Chief People Officer in Company History
      Portillo's drive thru employees pose for a photo.
      Portillo's Lifts Sales with Industry-Best Staffing Levels
      Stores earn as much as $5,000–$6,000 per hour.
      Smiling restaurant employee behind counter.
      3 Errors to Avoid in Your Restaurant's Hiring Plan
      It’s time to rethink how you treat employees in the workplace.
      Starbucks exterior location.
      Inside Starbucks' Billion-Dollar Plan to Catch Up After COVID
      The coffee giant's investments are trailing its demand, CEO says.
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      Special Reports

      Taco Bell Defy restaurant oncept.
      The Future of Fast Food is a Cross-Channel World

      The post-COVID restaurant consumer has spoken, and they're taking operators right into an era of convenience.

      Greg Flynn.
      Inside the Making of Greg Flynn’s Franchising Empire

      What does it take to build one of the biggest franchise companies in restaurant history? Discipline and a perpetual focus on the bigger picture, Greg Flynn says.

      Popeyes president Sami Siddiqui.
      Popeyes at 50 Has Never Looked Better

      As it turns out, the now-famous chicken sandwich wasn’t the end-all for the classic chain—it merely set the stage.

      QSR Uncut Podcast

      The QSR Podcast

      Trends Shaping The Coffee Shop of the Future
      Sanjiv Razdan, president of the Americas and India for The Coffee Bean & Tea Leaf, chats with& QSR about inno­va­tion and the java industry coming out of COVID-19. 
      On Demand!
      How to Increase Profits without Increasing Headcount
      Watch Now
      On Demand!
      Post Pandemic Recovery and Growth for Restaurants
      How operators are driving guest frequency and spend by making the radical shift from mass marketing to one-to-one marketing
      Watch Now
      On Demand!
      Identify, Track, and Engage with 100% of your Customers Without the Need for Opt-in
      Watch Now
      Hardee's rendering.
      How COVID Forever Changed the Future of Fast-Food Design

      From drive-thru-only designs to multiple-lane models and much more, the quick-service industry might never look the same in the wake of COVID. 

      Panera drive-thru.
      Welcome to Panera Bread: The Next Generation

      In motion before COVID, but sent into hyper-drive, a new look and experience at the fast-casual leader is starting to ramp up.

      CAVA wrap being held on a table.
      Why the Pandemic Only Made Fast Casual Stronger

      Despite early struggles, COVID-19 spawned a new generation of fast casuals to be reckoned with.

      Big Chicken team.
      The 40/40 List

      This group of fast casuals has weathered the storm and is ready to thrive in the most dynamic operating environment on record.

      Slim Chickens employees serving customers.
      QSR’s Breakout Brand of 2021: Slim Chickens Hits Another Gear

      In what’s become perhaps the most-bursting world of quick service, Slim Chickens has had no trouble standing out.

      Recent News

      Freebirds World Burrito Unveils New Prototype
      Freddy’s Expanding Into the Dakotas
      Curry Up Now to Debut in Dallas
      Shipley Do-Nuts Signs Agreement to Open 25 Stores in Maryland
      Donatos Names Steven Graves Chief Information Officer
      Saladworks, Garbanzo, and The Simple Greek Unveil LTOs

      Subscribe to A.M. Jolt

      The five times weekly e-newsletter that keeps you up-to-date on the latest industry news and additions to this website.

      Smart Chain Reports

      The Drive Thru of the Future
      Sign of the Times (Digital Signage)
      The Power of POS
      The Power of Packaging
      Spotlight on Safety
      Kitchen Tech
      Tackling Takeout (Off-Premises Solutions)
      The Future of Drive Thru
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      POS Systems & Equipment

      Watson Distributing

      7137 Remmet Ave.
      Canoga Park
      CA
      800-967-7389
      Real Estate/Site Selection

      North Lake Properties

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      356 Longs Pond Road
      Lexington
      SC
      803-609-5971

      Space for Lease in Lexington SC with Starbucks as Co-Tenant.

      Cooking & Prep Equipment

      AyrKing LLC

      2013 Cobalt Drive
      Louisville
      KY
      502-266-6270
      AyrKing is a team of food preparation specialists committed to the idea that quality (more)
      Kitchen Equipment, Workspace Equipment & Components

      Haynes Lubricants

      24142 Detroit Road
      Westlake
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      440-871-2188
      Haynes manufactures premium food grade lubricants for all types of food service (more)
      Find restaurant equipment and suppliers
      Start Now!

      Consumer Trends

      Fast-food customer eating a burger and drinking a drink.
      Why is Guest Satisfaction Declining for Restaurants?
      'Unlimited Sip Club' Drives Record App Activity for Panera
      Will Starbucks' Sales Suffer from Union Battle?

      Customer Experience

      Culver's food truck.
      Culver’s is Ready to Share its Wisconsin Roots Across America
      The Future of Fast Food is a Cross-Channel World
      Robots in Restaurants—No Longer Just a Fantasy

      Technology

      McAlister's digital ordering.
      Focus Brands’ New Digital Strategy Could Be a Game-Changer
      How Restaurants Can Take Back Control of On-Demand Food
      How Restaurants Can Win the Delivery-Only Game

      Franchising

      A row of burgers at BurgerFi, a growing fast casual concept.
      BurgerFi 'Very Encouraged' by Unit Growth after Soft Year
      McDonald's to Sell Russian Business
      Saladworks Parent WOWorks Buys Barberitos and Zoup!

      Fast Casual

      Don Fox
      The National Restaurant Association Show: It’s Great To Be Back
      Wingstop to Test 11 Chicken Sandwich Flavors
      Portillo's Lifts Sales with Industry-Best Staffing Levels

      Finance

      Krispy Kreme Cinnamon Rolls.
      Krispy Kreme Leans Into its Biggest Growth Driver
      Dutch Bros Shocked by 'Confluence of Cost Pressures'
      Slutty Vegan Notches Growth Capital from Danny Meyer's Investment Group

      Business Advice

      Greg Flynn.
      Inside the Making of Greg Flynn’s Franchising Empire
      The Delicate Art of Menu Pricing
      Ghost Kitchens: Here to Stay or Ready to Disappear?

      Marketing & Promotions

      El Pollo Loco's burritos.
      El Pollo Loco Finds the Beef and Reaps the Rewards
      Noodles & Company Puts Employees First in New Brand Platform
      The Halal Guys Explores Potential Power of NFTs

      Restaurant Operations

      Pizza Hut employee carrying a pizza for delivery.
      Driver Shortage Squeezes Pizza Hut, Competitors
      Inside Starbucks' Billion-Dollar Plan to Catch Up After COVID
      Popeyes at 50 Has Never Looked Better

      Menu Innovations

      Wendy's exterior of restaurant.
      Wendy's Holds Steady in Face of Historic Inflation
      Papa Johns is Taking its Own Pizza Path
      Why Roll-Em-Up Taquitos is One to Watch

      Health & Wellness

      Crisp & Green yoga.
      What Wellness Means Now for Restaurants
      The Missing Puzzle Piece of the Workforce Crisis
      McDonald's Happy Meals are Still Getting Healthier

      Drive Thru

      Chick-fil-A drive-thru employee handing food out the window.
      Chick-fil-A’s Packed Drive-Thrus During COVID Weren’t a Mirage
      How COVID Forever Changed the Future of Fast-Food Design
      Welcome to Panera Bread: The Next Generation

      Fast Food

      McDonald's still from a commercial.
      How McDonald's Built its Educational Benefits Platform
      Starbucks Revives Coffee Masters in North America
      McDonald’s Not Losing Sight of Value as Inflation Soars

      Emerging Concepts

      Huey Magoo's chicken tenders.
      Huey Magoo’s Journey to Chicken Tender Stardom
      Wing Snob Emerges as Worthy Competitor in Growing Food Category
      Was the Second-Gen Real Estate Boom a Myth or Reality for Restaurants?

      Employee Management

      Smiling restaurant employee behind counter.
      3 Errors to Avoid in Your Restaurant's Hiring Plan
      How Shake Shack is Becoming an Employer of Choice
      Chipotle's Focus Turns to Career Advancement for Workers
    QSR cover

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    Food

    • Beverage
    • Breakfast
    • Burgers
    • Desserts
    • Health & Wellness
    • Marc Halperin: Resident F&B Expert
    • Menu Innovations
    • Pizza
    • Sandwiches

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    • Business Advice
    • Charitable Giving
    • Customer Experience
    • Design
    • Drive Thru
    • Employee Management
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    • Ordering
    • Outside Insights
    • Restaurant Operations
    • Start to Finish: What Inspires Execs
    • Sustainability
    • Technology

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    • Consumer Trends
    • Emerging Concepts
    • Fast Casual
    • Finance
    • Franchising
    • Marketing & Promotions

    Reports

    • QSR 50
    • Drive-Thru Study
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    • Best Franchise Deals
    • Download Center
    • Franchise Opportunities
    • Find a Supplier
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    Events

    • Webinars
    • Fast Casual Meet Ups
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