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  • Crimson Coward's dining room.
    Crimson Coward Shows No Fear in Competitive Chicken Segment
    Raising Cane's founder Todd Graves.
    Raising Cane's Founder Todd Graves is on a Journey to Inspire
    A burger from Farmer Boys.
    Farmer Boys Recharges and Aims for Expansion
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    • Video
    • Podcast
      Shake Shack's Katie Fogertey.

      Shake Shack's Katie Fogertey Sees Into the Future

      Shake Shack's Katie Fogertey.

      A Conversation with Shake Shack CFO Katie Fogertey

      Don Fox.

      Firehouse Subs CEO Don Fox Steps Down After 13 Years

      Starbucks interim CEO Howard Schultz.

      Senate Grills Former Starbucks CEO Over Union Conflict

      KFC next-generation restaurant design at night.

      Yum! Partners with Investment Firm to Lend $50M to Franchisees

      Sponsored Content

      Drive-thru-speed
      How a McDonald’s Franchisee Improved Drive-Thru Speed by 19 Seconds
      This solution also cut meal-prep time by nearly 20 percent. But that’s just the half of it. 
      restaurant-cash-management
      How an 8-Unit McDonald’s Franchisee Manages Cash
      The company used to spend 3 hours per day on its cash management. 

      Chain News

      Top Headlines

      A picture of Subway's 'Fresh Forward' design.
      Report: Roark Capital Shows Interest in Buying Subway
      Subway is seeking a valuation of more than $10 billion.
      Crimson Coward's dining room.
      Crimson Coward Shows No Fear in Competitive Chicken Segment
      The fast casual wants 200-plus restaurants by 2027.
      Exterior of a Burger King restaurant.
      Burger King Franchisee to Close 26 Restaurants
      The company accused the operator of breaking it franchise agreement.
      Customer retrieving order from vertical lift system.
      Fast-Food Franchising is Experiencing a Growth Boom
      The sector is outpacing 2019 levels, in more ways than one.
      An açai bowl from I Love Juice Bar.
      Main Squeeze Acquires I Love Juice Bar
      The 23-unit concept will be rebranded as Main Squeeze.
      Thanx loyalty picture with woman typing on computer.
      Measure and Maximize the Impact of Your Restaurant Loyalty Program
      Metrics that matter must accurately capture Reach, Impact, and Cost.
      Read More

      Most Popular

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      How a Buffalo Wild Wings Franchisee is Streamlining Employee Communication
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      Tips for Reducing Restaurant Insurance Premiums
      Slutty Vegan founder Pinky Cole starts Atlanta restaurant sensation.
      Submissions Open for 2023 Young Leaders to Watch

      Top Stories

      Blaze Pizza employee handing food through a drive-thru.
      Blaze Has New CEO, but Same Cult Following
      The fast casual will explore product innovation and smaller prototypes
      Starbucks Pistachio drinks.
      Starbucks Teases ‘Game-Changer’ as Sales Rocket Higher
      Consumers, led by rewards users, continue to spend at the java giant.
      Chipotle exterior of a restaurant with a drive-thru.
      Has Chipotle Raised its Prices Too Much?
      The answer depends on how you approach it.
      Subway Series menuboard.
      Subway Exceeds Global Sales Projections in 2022
      The sandwich chain's global comps grew 9.2 percent in 2022.

      Fast Casual 2.0

      Shake Shack's Katie Fogertey.
      Shake Shack's Katie Fogertey Sees Into the Future
      Katie Fogertey didn’t take your typical journey to Shake Shack’s C-sui
      Shake Shack's Katie Fogertey.
      A Conversation with Shake Shack CFO Katie Fogertey
      The brand's innovation-driven executive chats about digital growth.
      A rendering of Crisp & Green at the Minneapolis-St. Paul International Airport.
      OTG Announces Expansion at Minneapolis-St. Paul International Airport
      Crisp & Green is located in Terminal 1, Concourse G.
      Urban Plate's Chili Grilled Tofu.
      Urban Plates Announces Price Decreases and Expands Value Menu
      The value menu includes 13 items under $13.

      Employee Management

      Shake Shack's Katie Fogertey.
      Shake Shack's Katie Fogertey Sees Into the Future
      Katie Fogertey didn’t take your typical journey to Shake Shack’s C-sui
      Don Fox.
      Firehouse Subs CEO Don Fox Steps Down After 13 Years
      The longtime leader will remain on as chairman.
      Headshot of Chris Ruszkowski.
      Bad Ass Coffee of Hawaii Names Chris Ruszkowski CMO
      He's been with the brand since 2020.
      Café Yumm! exterior.
      Café Yumm! Announces Cofounder Mark Beauchamp as CEO and Kimberly Boone as President
      The concept has been open since 1997.
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      Special Reports

      Shake Shack's Katie Fogertey.
      Shake Shack's Katie Fogertey Sees Into the Future

      Katie Fogertey didn’t take your typical journey to Shake Shack’s C-suite. It might just be why the CFO has made such an impact during one of the most transformative times in brand history.

      Chicken sandwich from Daddy's Chicken Shack.
      The 40/40 List: 2023 Edition

      This wave of battle-tested fast casuals is ready to emerge into a new era of restaurant growth.

      Interior of Modern Market Eatery.
      The Future of Fast Casual in 2023 and Beyond

      The pandemic inspired fast casuals to adopt drive-thrus and delivery, marking the beginning of a new innovation era that has led to new restaurant designs and technological solutions to supply chain and labor shortage challenges.

      QSR Uncut Podcast

      The QSR Podcast

      Pokeworks CEO Steve Heeley on Turning an Idea Into an Empire
      Pokeworks is taking aim at global growth, and it’s no great mystery why. The fast casual has seen major sale increases with the top 25 percent of franchise locations reaching an AUV of $1–2 million.
      On Demand!
      Remotely Track and Optimize Energy Usage Across Your Building Portfolio
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      On Demand!
      Why Brands Like Wow Bao Are Betting Big on Virtual Kitchens
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      On Demand!
      Driving the Customer Experience with Carl’s Jr. & Hardee’s Recent Digital Transformation
      Watch Now
      Dave's Hot Chicken menu items
      QSR’s Breakout Brand of 2022: The Sizzling Rise of Dave’s Hot Chicken

      The fast casual might just be one of the fastest-growing franchises in restaurant history.

      Jack in the Box prototype.
      QSR’s Transformational Brand of 2022: The Rebirth of Jack in the Box

      With the help of new store designs, technology, marketing power, and franchisee support, the burger brand is in its best position to scale nationally. 

      Clean Juice Landon and Kate Eckles, and Tim Tebow.
      Clean Juice, Tim Tebow, and the Start of Purpose-Driven Growth

      The Heisman Trophy winner and growing franchise first found common ground. Now, they’re looking at plenty of opportunity ahead.

      White Castle employees.
      Meet QSR's Best Restaurant Brands to Work For

      QSR magazine, for the first time, put together its list of Best Brands to Work For.

      Cousins Subs employee.
      Can the Labor Shortage Bring Out the Best in Restaurants?

      Regional operators are shifting from decisions of desperation, brought on by the labor crisis, to envision a whole new silver linings playbook.

      Recent News

      Polly’s Pies Unveils Special Menu for Spring
      Smokey Mo's BBQ Unveils New Lunch Menu Specials
      OTG Announces Expansion at Minneapolis-St. Paul International Airport
      Urban Plates Announces Price Decreases and Expands Value Menu
      MOD Pizza Rolls Out Limited Edition Pocket Pie Parka
      Sue Collyns Joins Bluestone Lane's Board of Directors

      Subscribe to A.M. Jolt

      The five times weekly e-newsletter that keeps you up-to-date on the latest industry news and additions to this website.

      Smart Chain Reports

      Signing On: Digital Signage
      The POS Revolution
      Spotlight on Packaging
      The New Era of Food Safety
      Tomorrow's Kitchen
      The 2022 QSR 50
      The Hottest Food Trends of 2022
      On the Safe Side
      OneSource Logo
      Customer Order Systems

      CardFree, Inc.

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      655 Redwood Highway #102
      Mill Valley
      CA
      415-237-1618
      CardFree provides a suite of end-to-end mobile order & payment solutions, (more)
      Packaging

      Anchor Packaging

      13515 Barrett Parkway #100
      St. Louis
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      Keeps Food Hot & Crispy for Delivery & Takeout. Innovative award-winning (more)
      Kitchen Equipment, Workspace Equipment & Components

      Robot Coupe U.S.A., Inc.

      264 Perkins Street
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      Food Safety Services & Products

      Spoiler Alert Food Safety

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      Spoiler Alert! Food Safety is the premier cloud based food safety app. This powerful (more)
      Find restaurant equipment and suppliers
      Start Now!

      Marketing & Promotions

      Thanx loyalty picture with woman typing on computer.
      Measure and Maximize the Impact of Your Restaurant Loyalty Program
      Raising Cane's Founder Todd Graves is on a Journey to Inspire
      Panera Pilots Amazon's Palm-Scanning Technology

      Emerging Concepts

      Shake Shack's Katie Fogertey.
      Shake Shack's Katie Fogertey Sees Into the Future
      Crimson Coward Shows No Fear in Competitive Chicken Segment
      Fast-Food Franchising is Experiencing a Growth Boom

      Restaurant Operations

      Don Fox.
      Firehouse Subs CEO Don Fox Steps Down After 13 Years
      Is Your Restaurant’s Omnichannel Experience Up to Par?
      The Restaurant Workforce Has Changed Forever

      Fast Food

      Starbucks interim CEO Howard Schultz.
      Senate Grills Former Starbucks CEO Over Union Conflict
      Yum! Partners with Investment Firm to Lend $50M to Franchisees
      5 Questions Restaurants Must Ask to Make Sense of Delivery Data

      Finance

      A picture of Subway's 'Fresh Forward' design.
      Report: Roark Capital Shows Interest in Buying Subway
      Main Squeeze Acquires I Love Juice Bar
      BurgerFi Feels Hit from COVID, but Sees Better Days Ahead

      Franchising

      A burger from Farmer Boys.
      Farmer Boys Recharges and Aims for Expansion
      As Bad Ass Coffee Transforms, its ‘Aloha Spirit’ Remains Alive and Well
      Chicken Salad Chick Fuels Growth By Sticking to Roots

      Technology

      Shake Shack's Katie Fogertey.
      A Conversation with Shake Shack CFO Katie Fogertey
      5 Reasons Restaurants Should Automate Temperature Monitoring
      How to Keep Up with Post-Pandemic Food-Shopping Pattern Changes

      Health & Wellness

      Smoothie King employee hands a customer a smoothie through the window of a drive thru.
      Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand
      What Wellness Means Now for Restaurants
      The Missing Puzzle Piece of the Workforce Crisis

      Menu Innovations

      Fuku's Dark Meat Chicken Sando.
      Fuku Hits Home Run with New York Yankees Partnership
      Papa Johns Keeps the Pedal on Innovation
      Starbucks' Next Big Innovation: Coffee Infused with Olive Oil

      Consumer Trends

      Chipotle burrito.
      Restaurants and Inflation: A Recipe for Success or Disaster?
      CAVA Forges Ahead, the Disruptor it’s Always Been
      Increase Restaurant Revenue by Focusing on These 4 Customer Types

      Drive Thru

      CAVA interior
      Will the Fast-Food Dining Room Live On After COVID?
      Sweetgreen Alters Growth Strategy for Sake of Profitability
      Legendary Pitmaster Pat Martin Comes Back Swinging

      Customer Experience

      Don Fox.
      Are We Any Closer to a Dine-In Renaissance?
      Why it’s Time to Pay Attention to Loyalty Capture Rate
      The New Definition of Fast Casual

      Business Advice

      Table of food at a restaurant.
      How to Meet Seasonal Surges in Bars and Restaurants
      Focus Brands Exec Shares How to Transform Your Supply Chain
      Experiential Offers Unlock True Loyalty for Restaurant Brands

      Fast Casual

      A table of food from My Pie Pizza.
      1000 Degrees Acquires My Pie Pizza
      Mo' Bettahs, the Chain Bringing the Island of Oahu to Guests
      From Pizza Hut to Pupatella: The Story of a Pizzeria Revival

      Employee Management

      Inside a cafe with tables.
      What Restaurants Should Know About ACA Penalties
      How Dog Haus is Gaming the Onboarding System
      5 Ways Software Can Improve Restaurant Operations
    QSR cover

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    Food

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    • Charitable Giving
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    • Start to Finish: What Inspires Execs
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