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  • Pal’s Sudden Service exterior.
    Pal’s Success and Longevity is Anything but Sudden
    Starbucks mobile order and pay.
    HMSHost Leads Food Tech Evolution Inside Airports
    After M&A Moves, FAT Brands Finds Next Act
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    • Podcast
      Wing It On!'s bone-in wings and corn.

      Former Jimmy John's CEO Creates New Fast-Casual Group

      Restaurant worker taking an order.

      6 Myths About the Soon-to-Expire Employee Retention Tax Credit

      Former Army Officer Brews Up Entrepreneurship through Franchising

      Vegetables on a table.

      Thoughts on Closing Product Safety Gaps

      East Coast Wings + Grill wings and a drink.

      Supporting New Restaurant Franchisees, By Experience Level

      Sponsored Content

      Restaurant-drive-thru-technology
      What Is Computer Vision Technology? 
      How a new solution is remaking the drive thru. 
      Restaurant-employee-recognition
      How a Jersey Mike’s and Little Caesars Franchisee Uses TVs to Build Culture
      Showcasing everything from employee highlights, to store-by-store metrics, is motivating team members. 

      Chain News

      Top Headlines

      Sheetz frozen drinks
      How Convenience Stores Threaten Fast-Food Restaurants
      Competition for foodservice occasions is heating up.
      Pal’s Sudden Service exterior.
      Pal’s Success and Longevity is Anything but Sudden
      The cult-favorite chain has built a brand customers can count on.
      Starbucks mobile order and pay.
      HMSHost Leads Food Tech Evolution Inside Airports
      Use of self-ordering and mobile pay is rising significantly.
      Paper cups stacked on paper boxes.
      Restaurant Norms to Challenge in 2023: Guest-Facing Dry-Stock
      It's time to address an issue spotlighted by the crisis.
      After M&A Moves, FAT Brands Finds Next Act
      The multi-brand company is focused on reducing debt.
      Read More

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      The Top 50 Fast-Food Chains of 2021
      Taco Bell exterior of a drive-thru.
      America's 50 Biggest Fast-Food Chains
      Captain D's exterior.
      The 19 Most Impactful Restaurant Acquisitions of 2022

      Top Stories

      McDonald's exterior of building.
      40 Million People Downloaded McDonald’s App in 2022
      The figure was 194 percent more than its closest competitor.
      In-N-Out Burger Sign.
      In-N-Out is Moving into the Southeast
      The chain is investing $125.5 million on a new corporate office.
      Dutch Bros Coffee
      Dutch Bros Builds with Unrelenting, Yet Measured Growth Plan
      Dutch Bros expects to open 150 shops in 2023.
      Jack in the Box prototype.
      QSR’s Transformational Brand of 2022: The Rebirth of Jack in the Box
      The burger brand is using massive improvements to scale nationally.

      Fast Casual 2.0

      Raising Cane's general managers stand on stage to get an award.
      Raising Cane's Rewards Top GMs with Trips to Hawaii
      Chipotle employee showing growth.
      Chipotle Launches New Campaign to Attract 15,000 Workers
      The brand is showcasing growth of its existing workers.
      Wing It On!'s bone-in wings and corn.
      Wing It On! Soars Into 2023 After Banner Year
      Chris Tarrant.
      Nothing Bundt Cakes Names Chris Tarrant Chief Development Officer

      Employee Management

      Raising Cane's general managers stand on stage to get an award.
      Raising Cane's Rewards Top GMs with Trips to Hawaii
      Chipotle employee showing growth.
      Chipotle Launches New Campaign to Attract 15,000 Workers
      The brand is showcasing growth of its existing workers.
      Wing It On!'s bone-in wings and corn.
      Former Jimmy John's CEO Creates New Fast-Casual Group
      The platform wants to enter the M&A market as well.
      KFC employee serving a customer.
      KFC Gives Employees 100 Percent Paid Tuition
      Employees can choose from more than 60 degree programs.
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      Special Reports

      Dave's Hot Chicken menu items
      QSR’s Breakout Brand of 2022: The Sizzling Rise of Dave’s Hot Chicken

      The fast casual might just be one of the fastest-growing franchises in restaurant history.

      Jack in the Box prototype.
      QSR’s Transformational Brand of 2022: The Rebirth of Jack in the Box

      With the help of new store designs, technology, marketing power, and franchisee support, the burger brand is in its best position to scale nationally. 

      Clean Juice Landon and Kate Eckles, and Tim Tebow.
      Clean Juice, Tim Tebow, and the Start of Purpose-Driven Growth

      The Heisman Trophy winner and growing franchise first found common ground. Now, they’re looking at plenty of opportunity ahead.

      QSR Uncut Podcast

      The QSR Podcast

      Pokeworks CEO Steve Heeley on Turning an Idea Into an Empire
      Pokeworks is taking aim at global growth, and it’s no great mystery why. The fast casual has seen major sale increases with the top 25 percent of franchise locations reaching an AUV of $1–2 million.
      On Demand!
      Remotely Track and Optimize Energy Usage Across Your Building Portfolio
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      Why Brands Like Wow Bao Are Betting Big on Virtual Kitchens
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      On Demand!
      Driving the Customer Experience with Carl’s Jr. & Hardee’s Recent Digital Transformation
      Watch Now
      White Castle employees.
      Meet QSR's Best Restaurant Brands to Work For

      QSR magazine, for the first time, put together its list of Best Brands to Work For.

      Cousins Subs employee.
      Can the Labor Shortage Bring Out the Best in Restaurants?

      Regional operators are shifting from decisions of desperation, brought on by the labor crisis, to envision a whole new silver linings playbook.

      Portillo's Hot Dogs smiling employee.
      The Heart of Portillo's: How a People-First Approach Built an Icon

      As the cult-favorite sets off on a national growth push, there’s one secret-sauce element that won’t ever change.

      Taco Bell Defy restaurant at dusk.
      Taco Bell’s Gravity-Defying Restaurant is the Future of Fast Food

      Taco Bell’s most ambitious prototype in brand history isn’t just a sign of things to come; it’s a signal the industry has evolved into something far more dynamic.

      Chick-fil-A employees take order in drive-thru lane
      The 2022 QSR® Drive-Thru Report

      Technology and innovation inspired by COVID-19 have turned quick service’s biggest category into something hardly recognizable. And that’s a great spin all around. 

      Recent News

      Raising Cane's Rewards Top GMs with Trips to Hawaii
      Chipotle Launches New Campaign to Attract 15,000 Workers
      The Social Order to Open Fuzzy’s Taco Shop Location in OKC
      Wing It On! Soars Into 2023 After Banner Year
      Sip Fresh Gears Up for Significant Growth Year
      Shipley Do-Nuts' Pipeline Grew By 100 Restaurants in 2022

      Subscribe to A.M. Jolt

      The five times weekly e-newsletter that keeps you up-to-date on the latest industry news and additions to this website.

      Smart Chain Reports

      The POS Revolution
      Spotlight on Packaging
      The New Era of Food Safety
      Tomorrow's Kitchen
      The 2022 QSR 50
      The Hottest Food Trends of 2022
      On the Safe Side
      The Restaurant Guide to Repairs and Maintenance
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      Beef, Poultry, Seafood & Pork

      Johnsonville Sausage

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      PO Box 906
      Sheboygan Falls
      WI
      423-676-3042
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      GCM Inc. (General Construction Management Inc.)

      1150 West Main Street
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      717-278-5627
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      1 ADP Blvd
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      Franchising

      Former Army Officer Brews Up Entrepreneurship through Franchising
      Supporting New Restaurant Franchisees, By Experience Level
      After M&A Moves, FAT Brands Finds Next Act

      Customer Experience

      Pal’s Sudden Service exterior.
      Pal’s Success and Longevity is Anything but Sudden
      The Power of Transformation in the Restaurant World
      40 Million People Downloaded McDonald’s App in 2022

      Employee Management

      Wing It On!'s bone-in wings and corn.
      Former Jimmy John's CEO Creates New Fast-Casual Group
      Billionaire Nelson Peltz Won't Pursue Wendy's Acquisition
      Former Applebee's Leader John Cywinski Named CEO of QDOBA

      Health & Wellness

      Smoothie King employee hands a customer a smoothie through the window of a drive thru.
      Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand
      What Wellness Means Now for Restaurants
      The Missing Puzzle Piece of the Workforce Crisis

      Finance

      Subway
      Report: Subway Explores a Sale
      How to Navigate an Acquisition as an Employee
      Restaurant Reader Mailbag: Trends That Will Define the Year Ahead

      Emerging Concepts

      Allison and Bo Bradford holding their baby outside a Chicken Salad Chick restaurant.
      How Millennials Can Thrive as Restaurant Franchisees
      Through Evolution, Caribou Coffee Remains in the People Business
      Cookie Plug Looks to Disrupt Dessert Category

      Fast Food

      Sheetz frozen drinks
      How Convenience Stores Threaten Fast-Food Restaurants
      Restaurant Norms to Challenge in 2023: Guest-Facing Dry-Stock
      California's Fast-Food Council Put on Pause

      Marketing & Promotions

      Pancheros Mexican Grill birthday party.
      How to Effectively Market a Restaurant Anniversary
      Tips to Make Your Loyalty Program Easy and Engaging
      Is Your Restaurant Franchise Marketing Outdated?

      Restaurant Operations

      Restaurant worker taking an order.
      6 Myths About the Soon-to-Expire Employee Retention Tax Credit
      Introducing the First AI Photo Generator for Restaurants
      How to Winterize Your Restaurant Safety Plan

      Technology

      Starbucks mobile order and pay.
      HMSHost Leads Food Tech Evolution Inside Airports
      The Missing Piece to Consumer Satisfaction in the Restaurant Industry
      Should Restaurants Still Believe in Ghost Kitchens?

      Consumer Trends

      A server bringing food to a table of guests at East Coast Wings + Grill.
      3 Tips from East Coast Wings Founder on Surviving in 2023
      Fast Food is Catching Up to Consumers, and Tech is Helping
      Inflation Isn’t Curbing Customers’ Newfound Delivery Habits

      Drive Thru

      Shake Shack drive-thru.
      Shake Shack Offers More Insight on Drive-Thru Success
      How to Build an Enduring Drive-Thru Experience
      Inside Taco John’s Big Move

      Fast Casual

      Dutch Bros Coffee
      Dutch Bros Builds with Unrelenting, Yet Measured Growth Plan
      Is Froyo Ready for its Second Act?
      Del Taco Brings AI to its Drive-Thrus

      Menu Innovations

      Pizza from Casey's.
      Are C-Stores Becoming Serious Food and Beverage Contenders?
      How to Profit From Knowing Your Menu Complexity Scores
      How Taco Cabana Arrived to the Pizza Category

      Business Advice

      OOMI Digital Kitchen storefront rendering.
      The Next Wave of On-Demand Restaurant Delivery
      What are the Biggest Challenges with Implementing Dynamic Pricing?
      Optimize Employee Management to Meet Health and Safety Standards
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