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  • Taco Bell's petition posted on a billboard in Los Angeles.
    Inside the 'Taco Tuesday' Battle between Taco Bell and Taco John's
    People holding HTeaO beverages.
    HTeaO Has a 'Rocket Ship of an Opportunity'
    Neat Burger's dining room.
    Neat Burger Looks to Reenergize U.S. Plant-Based Movement
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      Captain D's prototype.

      Restaurants Face Reality of Real Estate Inflation

      Scooter’s Coffee drive-thru employee handing coffee to a customer.

      How Scooter’s Coffee Sped Up its Drive-Thru Experience

      Gregg Majewski.

      Insights from the NRA Show: Craveworthy Brands CEO Gregg Majewski

      A serving robot.

      9 Standout Equipment Innovations from the NRA Show

      Sweetgreen's Infinite Kitchen.

      Sweetgreen CEO: All Stores will be Automated in Five Years

      Sponsored Content

      Sonic-Restaurant
      How a Franchisee Boosted Applicant Flow at 34 Sonic Locations
      The group did it while slashing advertising spend, too.
      Tropical-smoothie-cafe
      This Solution Saved a Tropical Smoothie Café Franchisee $80,000 Per Year in Accounting
      The company is one of the largest franchisee groups in the brand’s growing network.

      Chain News

      Top Headlines

      Taco Bell Defy Concept
      How to Keep Up with 21st Century Drive-Thru Demands
      The demand for drive-thru ordering has continued to skyrocket.
      An exterior view of the Panda Express prototype.
      How Panda Express Bridges Cultures with New Restaurant Design
      The chain's chief development officer shares more details.
      Pizza Hut pizza on a wooden table.
      The World's Biggest Franchisee is Taking Over Pizza Hut's Australia Business
      The segment has seen 50 straight months of positive sales.
      Starbucks exterior location.
      Starbucks Looks to Diversify its Store Footprint
      The chain is exploring delivery-only and drive-thru-only models.
      People hold out smoothies from Smoothie King in various colors and flavors.
      The Demand for Smoothies Continues to Soar
      Innovation is key to winning in the increasingly crowded segment.
      Read More

      Most Popular

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      How a Chick-fil-A Franchisee Finds the Right Employees
      Fry basket
      The Secret to Consistently High-Quality Fried Foods
      Zaxby's Signature Chicken Sandwich.
      Submit for the 2023 Best Franchise Deals

      Top Stories

      Blaze Pizza employee handing food through a drive-thru.
      Blaze Has New CEO, but Same Cult Following
      The fast casual will explore product innovation and smaller prototypes
      Starbucks Pistachio drinks.
      Starbucks Teases ‘Game-Changer’ as Sales Rocket Higher
      Consumers, led by rewards users, continue to spend at the java giant.
      Chipotle exterior of a restaurant with a drive-thru.
      Has Chipotle Raised its Prices Too Much?
      The answer depends on how you approach it.
      Subway Series menuboard.
      Subway Exceeds Global Sales Projections in 2022
      The sandwich chain's global comps grew 9.2 percent in 2022.

      Fast Casual 2.0

      Piada Italian Street Food's summer items.
      Piada Italian Street Food Rolls Out Limited-Time Offers for the Summer
      The items are new as of June 6.
      Captain D's prototype.
      Restaurants Face Reality of Real Estate Inflation
      Soaring costs are having a major impact on development.
      Shake Shack lemonades.
      Shake Shack Greets Summer with New Lemonades
      Bonchon's dining room.
      Bonchon Announces Agreements for 12 New Locations
      The units will open in Texas, Georgia, and New York.

      Employee Management

      Smashburger's virtual drive-thru.
      Smashburger Appoints Jose Miñana Jr. Interim President
      A graphic showcasing Krispy Kreme's new campaign.
      Krispy Kreme Looks to Hire 'Chief Doughnut Dreamer' to Help Develop New Flavor
      Fans can apply through June 18.
      Robbie Earl.
      25 Young Restaurant Leaders to Watch
      These 25 young leaders positioned themselves as visionaries.
      Taco John's exterior of a restaurant.
      Taco John's CEO Jim Creel to Retire
      He has led the chain for six years.
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      Special Reports

      Robbie Earl.
      25 Young Restaurant Leaders to Watch

      These 25 young leaders not only helped their restaurants survive recent challenges, but also positioned themselves as visionaries. 

      Exterior of a Burger King restaurant.
      Can Burger King Reclaim the Flame?

      A proven turnaround expert is doing his best to get Burger King back on solid footing. He’s even betting $30 million on it.

      From left, Trav Boersma, Christine Barone, and Joth Ricci are taking Dutch Bros to new heights.
      Dutch Dynasty: The Story of the Next Great Coffee Brand

      Across 30 years, Dutch Bros has grown from a pushcart to the third-largest coffee chain in the U.S. It wouldn’t have gotten there without its not-so-secret weapon—building a people-first culture.

      QSR Uncut Podcast

      The QSR Podcast

      Pokeworks CEO Steve Heeley on Turning an Idea Into an Empire
      Pokeworks is taking aim at global growth, and it’s no great mystery why. The fast casual has seen major sale increases with the top 25 percent of franchise locations reaching an AUV of $1–2 million.
      On Demand!
      Remotely Track and Optimize Energy Usage Across Your Building Portfolio
      Watch Now
      On Demand!
      Why Brands Like Wow Bao Are Betting Big on Virtual Kitchens
      Watch Now
      On Demand!
      Driving the Customer Experience with Carl’s Jr. & Hardee’s Recent Digital Transformation
      Watch Now
      Potbelly sandwiches on a table.
      Inside Potbelly’s Comeback, from Potential to Powerhouse

      Potbelly has never lacked for brand affinity. But it’s just now starting to realize that massive potential.

      Pizza Hut exterior of newly remodeled restaurant.
      The Pizza Wars' Next Chapter

      A slew of headwinds has category leaders rethinking their playbook.

      Panera drive-thru.
      The State of Guest Experience in Fast Casual: New Report

      The fast-casual world emerging from the pandemic has a new set of rules to play by.

      Shake Shack's Katie Fogertey.
      Shake Shack's Katie Fogertey Sees Into the Future

      Katie Fogertey didn’t take your typical journey to Shake Shack’s C-suite. It might just be why the CFO has made such an impact during one of the most transformative times in brand history.

      Chicken sandwich from Daddy's Chicken Shack.
      The 40/40 List: 2023 Edition

      This wave of battle-tested fast casuals is ready to emerge into a new era of restaurant growth.

      Recent News

      The Human Bean to Host Annual Mochas for Men Giveback Event
      Piada Italian Street Food Rolls Out Limited-Time Offers for the Summer
      Shake Shack Greets Summer with New Lemonades
      Bonchon Announces Agreements for 12 New Locations
      Germany-Based Coffee Fellows Opens First U.S. Store in Texas
      Nando’s PERi-PERi Opens Flagship in Penn Quarter

      Subscribe to A.M. Jolt

      The five times weekly e-newsletter that keeps you up-to-date on the latest industry news and additions to this website.

      Smart Chain Reports

      Food Safety Today
      Drive Thru and Off Premises
      Signing On: Digital Signage
      The POS Revolution
      Spotlight on Packaging
      The New Era of Food Safety
      Tomorrow's Kitchen
      The 2022 QSR 50
      OneSource Logo
      Customer Order Systems

      CardFree, Inc.

      Listing Logo image
      655 Redwood Highway #102
      Mill Valley
      CA
      415-237-1618
      CardFree provides a suite of end-to-end mobile order & payment solutions, (more)
      Packaging

      Anchor Packaging

      13515 Barrett Parkway #100
      St. Louis
      MO
      314-394-3735
      Keeps Food Hot & Crispy for Delivery & Takeout. Innovative award-winning (more)
      Kitchen Equipment, Workspace Equipment & Components

      Robot Coupe U.S.A., Inc.

      264 Perkins Street
      Ridgeland
      MS
      800-824-1646
      Food Safety Services & Products

      Spoiler Alert Food Safety

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      34299 Center Ridge Rd.
      N. Ridgeville
      OH
      800-284-3096
      Spoiler Alert! Food Safety is the premier cloud based food safety app. This powerful (more)
      Find restaurant equipment and suppliers
      Start Now!

      Restaurant Operations

      Gregg Majewski.
      Insights from the NRA Show: Craveworthy Brands CEO Gregg Majewski
      25 Young Restaurant Leaders to Watch
      Insights from the NRA Show: Dog Haus Partner André Vener

      Franchising

      Captain D's prototype.
      Restaurants Face Reality of Real Estate Inflation
      Subway Strikes Historically Big Franchise Deal
      HTeaO Has a 'Rocket Ship of an Opportunity'

      Consumer Trends

      People hold out smoothies from Smoothie King in various colors and flavors.
      The Demand for Smoothies Continues to Soar
      Meet ‘Gen Alpha:’ The Next Big Restaurant Demographic
      The Pizza Wars' Next Chapter

      Drive Thru

      Taco Bell Defy Concept
      How to Keep Up with 21st Century Drive-Thru Demands
      Panera Introduces Drive-Thru Pick-Up in Convenience Race
      Panda Express Infuses Cultural Heritage into New Store Design

      Marketing & Promotions

      A graphic showing Taco Bell's petition.
      Taco Bell Files Petition to Remove 'Taco Tuesday' Trademark
      What is Your Loyalty Program Actually Costing You?
      How Fast-Food Brands are Adopting Machine Learning for Marketing

      Menu Innovations

      Scooter’s Coffee drive-thru employee handing coffee to a customer.
      How Scooter’s Coffee Sped Up its Drive-Thru Experience
      4 Tips on How to Prepare for the Future of Catering
      Welcome to the Fast-Food Cookie Wars

      Finance

      Exterior of a Burger King restaurant.
      Can Burger King Reclaim the Flame?
      CAVA, with Dreams of 1,000 locations, Decides to Go Public
      Quiznos Owner Wants to Buy 50-Plus Hardee's Restaurants

      Health & Wellness

      Smoothie King employee hands a customer a smoothie through the window of a drive thru.
      Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand
      What Wellness Means Now for Restaurants
      The Missing Puzzle Piece of the Workforce Crisis

      Technology

      Sweetgreen's Infinite Kitchen.
      Sweetgreen CEO: All Stores will be Automated in Five Years
      How Innovative Restaurants are Rethinking Technology
      How The Retail Foundry Model Can Help Restaurants

      Fast Food

      Pizza Hut pizza on a wooden table.
      The World's Biggest Franchisee is Taking Over Pizza Hut's Australia Business
      Inside the 'Taco Tuesday' Battle between Taco Bell and Taco John's
      California Looks to Place More Liability on Fast-Food Franchisors

      Fast Casual

      Woman using smart phone to scan the QR code to select food menu in the restaurant.
      The Digital Breakthroughs Powering a Fast-Food Revolution
      Insights from the NRA Show: Taziki's Marketing Leader Julie Wade
      Big Dave’s is Ready to Outgrow its Humble Origins

      Customer Experience

      a rendering of Wendy's underground delivery system.
      Wendy's to Pilot Underground Delivery
      Dutch Dynasty: The Story of the Next Great Coffee Brand
      When it Comes to Personalization, Restaurants are Asking the Wrong Questions

      Business Advice

      Aaron Noveshen.
      Insights from the NRA Show: Starbird CEO Aaron Noveshen
      Insights from the NRA Show: Wow Bao’s Geoff Alexander
      Ask the Restaurant Legal Professionals: Is The Tip Credit Right for My Operation?

      Employee Management

      Restaurant employee holding tablet inside cafe.
      How Telemedicine Can Help Restaurants Recruit and Retain Workers
      Chick-fil-A Served 527 Million Chicken Sandwiches in 2022
      How Pizza Chains Can Overcome the Dearth of Delivery Drivers

      Emerging Concepts

      Frutta Bowls interior of restaurant.
      How WOWorks is Stacking the Deck with Tech
      Neat Burger Looks to Reenergize U.S. Plant-Based Movement
      6 Questions with Chick N Max CEO Max Sheets
    QSR cover

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    Food

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    • Marc Halperin: Resident F&B Expert
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    • Start to Finish: What Inspires Execs
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