Category: Operations


Back of the House

Huey Magoo’s Comes to Springfield, Missouri

The wait is over. Huey Magoo’s — the fast-casual brand famous for its bold flavors and hand-crafted chicken tenders — is expanding its presence in Springfield with the grand opening of its newest location. The restaurant marks Huey Magoo’s fifth location in Missouri, third in Springfield and 95th nationwide, reinforcing the brand’s commitment to bold flavors, fresh ingredients and made-to-order meals. Every tender starts […]

Smalls Sliders Signs 3-Unit Deal in Northwest Indiana

 Smalls Sliders, the industry-disrupting cheeseburger slider brand, has signed a new three-Can development agreement with Keystone Management Group to bring the rapidly growing concept to Northwest Indiana. The agreement marks Keystone Management Group’s second development deal with Smalls Sliders, building on the five-Can agreement the group signed for Louisville, Kentucky, in late 2025. With its latest […]



Charitable Giving

Bojangles Raises Over $519K for Military Families and Veterans

Bojangles and its guests rallied together to raise $519,523.81 for military families and veterans through the brand’s America 250 campaign, supporting the missions of Folds of Honor and the Veteran Golfers Association. The summer initiative, held in celebration of America’s 250th anniversary, combined the sale of a patriotic, limited-edition Big Bo Box with an opportunity […]

PrimoHoagies Announces Annual PrimoCares Initiative

This holiday season, PrimoHoagies is once again turning hoagies into holiday cheer through PrimoCares, the brand’s annual charitable initiative dedicated to supporting children and families in the communities it serves. Now in its 13th consecutive year, PrimoCares is committing more than $28,000 to fulfill holiday wish lists for 140 local children, helping bring joy and excitement to […]

Domino’s Announces Annual Campaign to Support St. Jude Children’s Research Hospital

Domino’s Pizza Inc. is once again partnering with St. Jude Children’s Research Hospital to help give children facing cancer and other life-threatening diseases more time through the annual St. Jude Thanks and Giving campaign. Beginning today through Jan. 10, 2027, customers can support the mission of St. Jude by: This year’s campaign theme, “The Greatest Gift is Time,” highlights what donations […]

McAlister’s Franchisee Awards Nearly $20,000 in Classroom Grants

Following the success of its first Together For Teachers campaign, TSG Restaurants is celebrating the meaningful impact the initiative has made in classrooms across Texas, Oklahoma, and Kansas. Created to recognize outstanding local educators while investing directly in the communities TSG Restaurants serves, the campaign invited teachers from communities surrounding its 79 McAlister’s Deli locations […]



Customer Experience

Church’s Texas Chicken Introduces Lineup for Craveable Deals

Church’s Texas Chicken is making it easy to save for the holidays while still treating yourself and your family with a lineup of craveable deals starting as low as $4.49. The deals below are available Nov. 2 through Dec. 27. Family Meals & Crowd-Pleasing Deals 10PC Family Meal starting at $19.99: Choose 10 pieces of […]

KFC Foundation Launches Education Assistance Program with InStride

The KFC Foundation, a nonprofit that supports KFC restaurant employees and their communities, announces the launch of the Education Assistance Program in collaboration with InStride, a leading workforce development company. The program supports KFC team members in earning degrees, building new skills, and gaining professional credentials. Through the partnership, eligible KFC U.S. restaurant employees* can […]

Baskin-Robbins Unveils New Dessert Table Collection

When it comes to the holiday dessert table,  choosing just one treat is nearly impossible. That’s why Baskin-Robbins is giving guests a  little bit of everything this season with its new Dessert Table Collection, a lineup inspired  by the familiar flavors of holiday favorites like pumpkin pie, spice cake and frosted sugar  cookies. Plus, the […]




Employee Management

Potbelly Names Robert Bhagwandat VP of Franchising and Andie Smirl Director of Franchise Development

Potbelly, the iconic neighborhood sandwich shop, announced today the appointments of Robert Bhagwandat as Vice President of Franchising and Andie Smirl as Director of Franchise Development. Working alongside Senior Vice President of Franchising and Development Jennifer Durham, they will focus on attracting qualified operators, supporting franchise obligations and new-unit investments with existing franchise owners and […]






POS Solutions

Restaurants Fight Back Against Pandemic with Paytronix Order & Delivery

The toughest situations foster innovation and experimentation, and that’s just how companies using the Paytronix Order & Delivery platform have tackled the COVID-crisis. Paytronix Systems, Inc., recently highlighted five brands that have successfully ramped up their takeout business with such innovations as grocery and alcohol sales, a ghost kitchen, and email marketing to support their […]

PAR Technology Announces New Brink POS Software API Integration

ParTech, Inc., a leading global provider of point of sale  solutions to the restaurant and retail industries, announced today a new partnership with Altametrics and Hubworks, a leading provider of cloud-based enterprise restaurant systems that provides food, workforce, and supply chain management to the world’s most successful restaurant companies, including Denny’s, Taco Bell, and Pizza […]



bb.q Chicken Opens Five New Locations in New Mexico, All Inside Walmarts

The bold, crave-worthy flavors of Korea are about to land in New Mexico. bb.q Chicken, Korea’s Finest Fried Chicken, is proud to bring its globally loved menu offerings to The Land of Enchantment, with five new locations opening across Albuquerque and Rio Rancho beginning in July.   The new quick-service restaurants will be located inside Walmart […]

Bahama Buck’s Unveils Holiday Favorites for the Season

The holiday season is back and so are the treats guests wait for all year long. Bahama Buck’s is unwrapping the return of two fan-favorite holiday creations: the Santa Sno and Christmas Tree Sno. These limited-edition favorites bring festive flavor and a little extra holiday cheer to Bahama Buck’s shops nationwide.Starting Friday, November 16, guests […]

Cheba Hut to Open in Norman, Oklahoma

A fresh stop for hot subs, cold drinks and laid-back vibes is getting ready to roll into Norman. Cheba Hut “Toasted” Subs, the counterculture sandwich shop known for its chill atmosphere, cottonmouth cures, and bold flavors that hit just right, opens its doors at 1800 24th Ave. NW on Thursday, Nov. 5. To mark the […]

Chicken Salad Chick Surpasses 350 Restaurants

Chicken Salad Chick, the nation’s only fast-casual chicken salad restaurant concept, is continuing its  impressive pace of growth, surpassing 350 restaurants across 27 states. Building on a record-breaking 2025, Chicken Salad Chick is still trending for record growth in 2026. The brand has awarded more than 100 franchise units so far this year, remains at […]

Chinese Pickup and Delivery Concept Golden Dynasty to Open in Fort Lauderdale

On November 12, Golden Dynasty, an elevated Chinese takeout concept dedicated exclusively to pickup and delivery, will make its Fort Lauderdale debut. Developed by the team behind local favorite Casa Sensei, a six-time winner of Fort Lauderdale Magazine’s “Best Asian Restaurant,” Golden Dynasty draws on the comfort and nostalgia of traditional Chinese takeout, bringing a […]

Houston TX Hot Chicken Introduces Limited-Time Friendsgiving Sandwich

Houston TX Hot Chicken has introduced a Friendsgiving Sandwich, available Nov. 1 through Dec. 31 at all locations. The limited-time sandwich features a chicken breast seasoned with Thanksgiving stuffing spices, topped with spiced cranberry sauce, sage aioli, and crispy fried onions on a toasted brioche bun. The offering incorporates traditional Thanksgiving flavors into the brand’s […]


Sustainability

CAVA’s 2025 Impact Report Shows Growth Beyond the Bottom Line

CAVA, the category-defining Mediterranean fast-casual restaurant brand, today released its 2025 Impact Update, detailing the company’s continued commitment to people development, community support, culinary innovation, and sustainable growth. The report reflects a milestone year for the company, surpassing $1 billion in revenue for the first time in 2025 while opening 72 net new restaurants across […]

Bojangles Debuts First EV Charging Station in Savannah, Georgia

 As electric vehicle (EV) adoption continues to grow nationwide, Bojangles is reimagining the future of the roadside stop, debuting its first EV charging station at 4401 Ogeechee Road in Savannah, Ga. In doing so, the growing Southern food chain is introducing a new kind of quick-service occasion: the charge-and-dine.  As more EV drivers seek fast, […]

Hospeco Brands Group Expands Sustainable Restroom Solutions for Hospitality Industry

In the past decade-plus, sustainability initiatives have become increasingly important in the hospitality sector, including seeking green certifications and sustainability reporting. Hospeco Brands Group offers a full line of green products for hospitality, including toilet seat covers made from recycled material. Hospeco Brands Group’s Rest Assured seat covers are Green Seal-certified to support sustainability goals. They are made […]


Bruster’s Real Ice Cream Signs on with Aloha Next by NCR Voyix

NCR Voyix, a platform-powered leader in unified commerce for shopping and dining, today announced a multi-year Voyix Commerce Platform agreement with Bruster’s Real Ice Cream (“Bruster’s”), a leading ice cream franchise and long-standing customer of NCR Voyix. Under the new agreement, Bruster’s will deploy Aloha Next point-of-sale and Voyix Kitchen on nearly 700 devices across […]