Category: Operations


Back of the House

Marble Slab Creamery Adds Location in Oxford

Marble Slab Creamery, known for its small-batch fresh ice cream and owned by FAT Brands, has officially opened a new location in Oxford, Miss. Located at the Evergreen Travel Center, this marks the fifth Marble Slab Creamery in the state. “Just like there are endless ice cream combinations at Marble Slab Creamery, the future is […]

Buffalo Wild Wings GO Opening in Glen Allen on September 22

The wait for wings is getting a lot shorter in Glen Allen. Buffalo Wild Wings GO opens Tuesday, Sept. 22, at 11446 W. Broad St., giving Henrico County a spot built entirely around ordering ahead and grabbing a bite to eat on the go. Opening day comes with a delicious reason to show up early: the first […]

BurgerFi Celebrating National Cheeseburger Day with $1 Deal

BurgerFi is giving guests a reason to celebrate National Cheeseburger Day on Friday, September 18 with a Buy One BurgerFi Double Cheeseburger, Get a Second for $1 deal.   This all-day, in-store-only promotion is available at participating BurgerFi locations while supplies last. Guests can enjoy up to two redemptions per customer of this all natural, hormone and antibiotic-free angus beef burger with […]

Whit’s Frozen Custard Opening in Lexington, South Carolina

Whit’s Frozen Custard is officially open in Lexington, bringing its fresh-made frozen custard and welcoming, neighborhood atmosphere to The Shoppes at White Knoll at 1788 South Lake Drive, Suite 170. To celebrate the new Lexington business, the Lexington Chamber of Commerce will conduct an official ribbon-cutting ceremony at the store on Wednesday, September 16, at […]

Former KFC Global CEO Sabir Sami Joins Chipotle’s Board

Chipotle Mexican Grill announced a new addition to its board of directors, Sabir Sami, effective immediately. Sabir Sami brings more than 30 years of global consumer and restaurant industry experience, including 16 years at Yum! Brands Inc., where he held a series of senior leadership roles across KFC, Taco Bell and Habit Burger & Grill. […]



Charitable Giving

Flame Broiler Launches New Nonprofit Foundation

Flame Broiler, the family-owned quick-service restaurant brand known for its Korean-inspired rice bowls, announces the launch of the Flame Broiler Foundation, the company’s new philanthropic arm dedicated to supporting and feeding under-resourced youth and communities. The Foundation marks a new chapter in the brand’s legacy on the heels of its 30th anniversary and begins with a […]

Blaze Pizza Boosts Fundraising Giveback for Back-to-School Season

Blaze Pizza, the nation’s leading fast-casual pizza concept, is helping local schools and community organizations turn back-to-school season into meaningful fundraising support. From September 1 through September 30, 2026, participating Blaze Pizza restaurants will contribute 25% of eligible fundraiser sales to approved groups that host a fundraising event onsite during the month, an increased giveback […]

Savvy Sliders’ New Jay Towers Meal Gives Back to Children and Families

Savvy Sliders, America’s fastest-growing slider brand, is proud to announce a new collaboration with popular Detroit morning television and radio host, Jay Towers.  The Jay Towers Meal features Jay’s favorite Savvy Sliders menu items and will be available for a limited time this fall.  A portion of proceeds from the combo meal will benefit Jay’s Juniors, a non-profit program that […]



Customer Experience

Prince St. Pizza to Debut Personal Pies on September 18

Prince St. Pizza, the New York City-born pizzeria known for its Sicilian-style square pies and signature pepperoni-loaded slices, is shrinking its most recognizable menu item into a meal for one with the debut of the Personal Prince Pie across all locations beginning Sept. 18. Guests can choose from nine versions priced between $12 and $14, […]

Mo’ Bettahs Opening Store in Northern Oklahoma City

Mo’ Bettahs Hawaiian Style Food is bringing more Aloha to Oklahoma with a new restaurant opening Sept. 18 at 14020 N. Rockwell Ave. in northern Oklahoma City. Located in the Quail Springs area near the Memorial Road corridor and Edmond border, the new restaurant will serve guests across northern Oklahoma City and surrounding communities. Founded […]

Blaze Pizza Celebrating Birthday on September 15 with Special Deal

Blaze Pizza is celebrating its birthday the best way it knows how: with pizza. On Tuesday, September 15, Blaze Rewards members can enjoy one 11-inch, 2 Top Pizza for just $6.85 at participating locations when ordering through the Blaze Pizza App or blazepizza.com and using promo code BLAZEBDAY. To redeem the one-day digital deal, guests must be logged […]

Checkers and Rally’s Reimaging Seven Locations Across Ohio and Florida

Checkers and Rally’s continues to accelerate its brand transformation by reimaging seven restaurants across Ohio and Florida, bringing its bold new restaurant design to more communities while delivering a refreshed, modern experience for guests. As part of its company-wide turnaround, Checkers & Rally’s is modernizing restaurants across its system to better serve today’s guests while […]



CC’s Coffee House to Open First Drive-Thru-Only Location

CC’s Coffee House is making coffee runs more convenient for Louisiana residents. The coffee concept is bringing its first-ever drive-thru-only location to Gonzales, officially opening Saturday, August 8. The new coffee house, located at 319 W. Hwy. 30, introduces a faster, more convenient way for Guests to grab handcrafted coffee, signature frozen favorites and breakfast […]

Ideation Design Group Partners with Angie’s Prime Grill and Angie’s Lobster to Fuel Southwest Expansion

Ideation Design Group (IDG), a Phoenix-based boutique architecture, interior design, foodservice and procurement firm, is partnering with Angie’s to support the rapid rollout of its fast-growing drive-thru restaurant concepts, Angie’s Prime Grill and Angie’s Lobster, across the Southwest and beyond. With multiple sites newly completed, IDG is helping advance Angie’s growing pipeline of Prime Grill […]

Square Debuts End-to-End Drive-Thru Platform to Boost Speed and Accuracy

Square unveiled Square for Drive-Thru, a fully integrated solution that brings together order capture, kitchen operations, and customer handoff into a single, streamlined workflow. Built in partnership with The Howard Company and Nanonation, Square for Drive-Thru is purpose-built to help quick-service restaurant (QSR) operators with one of their most critical sales channels – enabling them […]


Employee Management


White Castle Launching Craver National Rewards Season 3

White Castle is kicking off a new year of value beginning Sept. 15 with the launch of Craver Nation Rewards Season 3. This follows a winning Season 2 — spanning Sept. 2025 to Sept. 2026 — which delivered $5.1 million in savings to members through exclusive deals and offers. Season 3 of Craver Nation Rewards, […]

Kona Ice Launches New Cherry Cola Craze and Raspberry White Chocolate Flavors

Kona Ice, the nation’s largest mobile food franchise, is embracing the fall season with the launch of two new, exclusive flavors: Cherry Cola Craze and Raspberry White Chocolate. Available from September through November, these seasonal offerings provide customers with the ultimate complement to crisp fall days.  The fall flavor lineup includes:  “We love being able […]

Long John Silver’s Brings Back ‘Talk Like a Pirate Day’ for September 19

Ahoy, mateys! Long John Silver’s is once again turning Talk Like a Pirate Day on Sept. 19 into a celebration worthy of the high seas with free food, bigger rewards for dressing the part, and pirate swag for guests.   Guests who talk like a pirate can score a free piece of Long John Silver’s signature hand-battered fish or a Chicken Plank, while those who dress the part […]

Erbert & Gerbert’s Open Two Nontraditional University Locations in Missouri and Indiana

Erbert & Gerbert Sandwich Shop, founded in Eau Claire in 1988 and known for its distinctive sandwiches, soups and quirky brand personality, today announced the opening of two new non-traditional university locations operated by Sodexo, a global food services and facilities management company headquartered in France that provides dining, catering, workplace services, housekeeping, maintenance, and […]

Whit’s Frozen Custard Chooses Square as its Unified Commerce Platform

Square today announced that Whit’s Frozen Custard, the quick-service restaurant (QSR) brand known for its fresh-made frozen custard and loyal fan base, has selected Square as its unified commerce platform powering 100 locations nationwide. The move marks a pivotal step for the fast-growing franchise as it streamlines cross-location visibility, centralizes reporting and menu management, and builds […]





POS Solutions

Restaurants Fight Back Against Pandemic with Paytronix Order & Delivery

The toughest situations foster innovation and experimentation, and that’s just how companies using the Paytronix Order & Delivery platform have tackled the COVID-crisis. Paytronix Systems, Inc., recently highlighted five brands that have successfully ramped up their takeout business with such innovations as grocery and alcohol sales, a ghost kitchen, and email marketing to support their […]

PAR Technology Announces New Brink POS Software API Integration

ParTech, Inc., a leading global provider of point of sale  solutions to the restaurant and retail industries, announced today a new partnership with Altametrics and Hubworks, a leading provider of cloud-based enterprise restaurant systems that provides food, workforce, and supply chain management to the world’s most successful restaurant companies, including Denny’s, Taco Bell, and Pizza […]


Restaurant Operations

Toast and Instacart Announce Partnership to Streamline Retail and Restaurant Operations

Toast, the all-in-one digital technology platform built for hospitality, and Instacart, the leading grocery technology company in North America, announced a strategic partnership designed to streamline operations for businesses across the United States. The collaboration will enable retailers to easily onboard and sync their brick-and-mortar inventory to the Instacart Marketplace, and will provide restaurants a […]


Remembering the Legacy of Steven Scheck

Steven A. Scheck, the former Burger King franchisee whose landmark legal battle challenged prevailing views of franchise encroachment and cannibalization and helped advance the application of the implied covenant of good faith and fair dealing in franchising, has died. More than three decades ago, Scheck placed his faith and confidence in a young Miami commercial […]

Chicken Salad Chick to Open First New York Restaurant

Chicken Salad Chick, the nation’s only fast casual chicken salad restaurant concept, announced today the opening of its first restaurant in New York, which will expand the brand’s footprint to 27 states. The local community is invited to celebrate this grand opening on Tuesday, September 22, when the first 100 guests in line will win free chicken salad for a year*.  The new […]

Vicious Biscuit Signs Lease in Greenville, North Carolina

Vicious Biscuit, the original home of unapologetically bold biscuits, is adding an experienced multi-brand restaurant group to its growing franchise system. Operating as Gravy Crew, LLC, Chris Carnes, Ben Fields and operating partner Jonah Greenup, whose portfolio includes 11 Zaxby’s and six Chicken Salad Chick restaurants, have signed a lease for their first Vicious Biscuit […]


Sustainability

CAVA’s 2025 Impact Report Shows Growth Beyond the Bottom Line

CAVA, the category-defining Mediterranean fast-casual restaurant brand, today released its 2025 Impact Update, detailing the company’s continued commitment to people development, community support, culinary innovation, and sustainable growth. The report reflects a milestone year for the company, surpassing $1 billion in revenue for the first time in 2025 while opening 72 net new restaurants across […]

Bojangles Debuts First EV Charging Station in Savannah, Georgia

 As electric vehicle (EV) adoption continues to grow nationwide, Bojangles is reimagining the future of the roadside stop, debuting its first EV charging station at 4401 Ogeechee Road in Savannah, Ga. In doing so, the growing Southern food chain is introducing a new kind of quick-service occasion: the charge-and-dine.  As more EV drivers seek fast, […]

Hospeco Brands Group Expands Sustainable Restroom Solutions for Hospitality Industry

In the past decade-plus, sustainability initiatives have become increasingly important in the hospitality sector, including seeking green certifications and sustainability reporting. Hospeco Brands Group offers a full line of green products for hospitality, including toilet seat covers made from recycled material. Hospeco Brands Group’s Rest Assured seat covers are Green Seal-certified to support sustainability goals. They are made […]


Oklahoma-Based Taco Bell Operator Selects Oscar AI to Help with Store-Level Performance

Oscar AI, an AI-powered data analysis and operational intelligence platform for multi-unit businesses, today announced that O&M Restaurant Group, an Oklahoma-based, 23-unit Taco Bell franchisee has selected Oscar AI to help its restaurant leaders identify and act on opportunities to improve sales, margins, labor efficiency and store-level performance. The deployment reflects a growing challenge across […]

Shipley Donuts Launches Online Catering Program Powered by Olo

Shipley Donuts, the nation’s largest brand of fresh, handmade daily donuts and kolaches, has launched its new online catering program powered by Olo Catering, now available systemwide for large group orders. The new online donut catering platform makes it easier than ever for guests to place large orders for meetings, corporate events, team celebrations and […]

Deliverect and Bounteous Announces Partnership to Integrate Their Platforms

Deliverect, a global restaurant technology company, and Bounteous, an AI services firm, announced today a strategic partnership to integrate their platforms and help restaurant and convenience brands deliver scalable, first-party digital ordering experiences.  Together, the companies enable brands to deliver personalized digital experiences while streamlining operations across carryout, delivery, dine-in, drive-thru, catering, and other ordering […]